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Get up to 5.25% of your purchase back when you shop with HMV Join TopCashback Free
Get up to 5.25% of your purchase back
when you shop with HMV

HMV Reviews

The fact they offer value for money items which are delivered quickly are reasons why HMV have been given a four-star rating by those TopCashback members who have decided to provide a review after shopping with them. Customers state that they are pleased with the “great items” and “great prices” they found when shopping online through us, while another highlights the “timely delivery” as the reason for providing positive feedback.

Members also seem to be generally pleased with the cashback process, with some of the comments left including “quick and easy transaction”, “excellent payout speed” and “from my experience, they are very quick giving cashback compared to many other merchants”, with some members reporting their cashback tracked quickly or was paid in two weeks.

HMV do not have a very good overall Trustpilot rating, although the four and five-star reviews left mention such things as the quick delivery provided, with one member explaining how they ordered on Saturday and their items arrived on Tuesday. Other positive comments include “usually better prices than elsewhere and good exclusives” and “I’ve ordered online many, many times and never had an issue”.

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HMV Reviews
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Had to put in a claim but paid quickly once TCB sorted it out
  steve76 | 29 Jul 2010 Report Abuse
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two purchases made in Dec 09 still not tracked and still waiting for it to be sorted.
  butterflygirl | 29 Jul 2010 Report Abuse
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Made 2 purchases at £17.99 at different times on the same day. Have only received cashback for one of them. They don't seem to understand there were 2 transactions. HMV is usually a good payer in my experience.
  Hawkeye1968 | 27 Jul 2010 Report Abuse
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Tracks quickly every time!
  Phileh | 26 Jul 2010 Report Abuse
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Really happy with all products received from HMV. They are a bit slow to confirm and pay Cashback.
  welshscot | 26 Jul 2010 Report Abuse
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Tracked as zero.Has happened before.Funny as I get no problems with play.com, where it always tracks ok.
  Alicar | 24 Jul 2010 Report Abuse
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excellent - always tracks/pays quickly plus free, super-fast delivery on already cheap products
  PurpleK8 | 24 Jul 2010 Report Abuse
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surprisingly... this transaction has now tracked at correct amount
  | 21 Jul 2010 Report Abuse
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LIKE SO MANY OTHER MEMBER COMMENTS, TRANSACTION TRACKED AT £0.00. POOR POOR POOR !!! WHATS THE POINT OF IT TRACKING???
  | 20 Jul 2010 Report Abuse
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excellent
  | 11 Jul 2010 Report Abuse
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this shows as zero when there should be a figure in it, now submitting a cashback query. dont know what went wrong.
  sunshinett | 06 Jul 2010 Report Abuse
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Didn't track the correct amount, initially was £0.00, but then only showed amount of cashback as pence, rather than pounds...
  erasedv101 | 04 Jul 2010 Report Abuse
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Higher rate of cashback than competitors such as PLay.com. However tracking can be flakey, i.e. I purchased 3x CDs, in the same order, but only 2 seemed to get tracked & credited. Had to submit a claim for the missing amount, which was credited within a week.
  bjblackmore | 03 Jul 2010 Report Abuse
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Tracked as zero, ordered on a preorder, HMV cancelled the order due to non supply from the supplier.
  Gillp | 02 Jul 2010 Report Abuse
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Tracked as zero for me too..
  stormyuk | 30 Jun 2010 Report Abuse
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No doubt about excellent service and reliability. Shame about the lack of cashback tracking and hassle to chase (as is play.com)
  Tracy1 | 28 Jun 2010 Report Abuse
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Never tracks. Had to submit manually after months - ridiculous. Don't bother.
  Tracy1 | 28 Jun 2010 Report Abuse
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HMV used to be great tracking and paying until the end of 2009. Since the beginnnig of 2010, the transaction 'tracks' but the purchase amount is set to £0.00 and then no cashback! Also HMV have terrible customer service - a year ago I bought a DS game from them and it never arrived ... unfortunately after many emails to them they never responded and still have my money!!! I bought a DVD from Lovefilm in December 2009 - it never arrived but their customer service was great and then promptly contacted me and sent out a new disc!
  bexr | 27 Jun 2010 Report Abuse
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good tracking
  v_j_uk | 25 Jun 2010 Report Abuse
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excellent retailer. Purchases and cashback received promptly.
  Jeanette_Milligan | 23 Jun 2010 Report Abuse
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great website not fuss with anything will shop with them in the future
  Dasher94 | 17 Jun 2010 Report Abuse
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I tried to place an order with hmv it said to try later so the're not interested in selling cds I shall go elsewhere.
  wallystones | 11 Jun 2010 Report Abuse
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considering how good Play is how can HMV be so bad in comparison - if its the same price I will use Play as payment is appaulingly slow and always seem to have to chase acknowledgment
  | 10 Jun 2010 Report Abuse
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I was unhappy with my experience with this supplier I did not get the discount they advertised.
  Heleno | 09 Jun 2010 Report Abuse
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Excellent service! Will be using again!
  | 08 Jun 2010 Report Abuse
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