How do I download the Topcashback app?
The TopCashback app is free to download on your smartphone or tablet.
To download the app, or check that you have the latest version installed, visit:
Android: Google Play Store
iPhone: App Store
For more information, visit the The TopCashback App page on our website.
My app isn't working correctly?
If you're having problems with the Topcashback app, try the following:
Update or Reinstall the App
Make sure you're using the latest version of the app. If you're already up to date, uninstall and reinstall the app.
Please note that our app no longer supports older iOS and Android operating systems. You'll need:
- - iOS 17 or later
- - Android 12 or later
If your device is running iOS 16 or Android 10 or 11, you won't be able to update to the latest version of the app, which may affect its functionality.
Check your internet connection
Make sure you're connected to the internet. Try switching between Wi-Fi and mobile data to see if this resolves the issue.
Restart your device
Restarting your device can often fix temporary issues, especially if you have multiple apps running.
Clear the app cache (Android only)
If you're using an Android device, you can clear the app's cache from your device settings. This removes temporary files and allows the app to download fresh data.
Where can I report a fault with the mobile app?
If you've found a bug or are experiencing an issue with the TopCashback app, please contact our Customer Support team by submitting a support ticket. Include as much detail as possible, such as your device type, operating system version and screenshots, if available.
Still need help – Raise a support ticket
« TopCashback FAQs and Help Overview
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