TopCashback FAQs and Help

I have lodged a 'missing cashback' claim but now I have returned the item/cancelled the order. What should I do?
Firstly, thanks for looking up this information in order to take action.

It is very important that you cancel your Claim. You can do this by simply closing your Claim from within your account pages – or you can simply let us know and we will do it for you.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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