Get up to 12.6% of your purchase back when you shop with Goldsmiths Join TopCashback Free
Get up to 12.6% of your purchase back
when you shop with Goldsmiths

Goldsmiths Reviews

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While the Goldsmith review feedback is a little mixed, there are plenty of TopCashback members who have clearly been delighted with their experience of buying from the online jeweller through us. One stated: “Excellent service, goods arrived quickly and were exactly as described. Cashback appeared in my account — great service all round.”

Many have commented on how quickly they received their cashback, with some of the comments you’ll find including “tracked immediately, swift payout”, “very quick cashback, very good”, “excellent — very swift cashback and brilliant service on watch too”, “great merchant, fast cashback” and “excellent to be able to earn cashback on great watches and jewellery”. Others have mentioned the service provided by Goldsmiths, with one saying: “Excellent service. Item arrived within expected delivery time, well packaged and as described. Would use again.”

Some of the Goldsmiths reviews on Trustpilot are disappointing, though you will find plenty of five-star feedback. One happy customer said: “We bought two wedding rings from Goldsmiths recently and can’t fault them. Stated lead time was spot-on, they were delivered in individual and lovely bow-tied boxes, they were correctly sized and seem to be very good quality.” Another stated: “Bought an item from my wife and am absolutely made up with the purchase. Delivered in quick time and with great service. Will use them again.” Review this merchant

Goldsmiths Reviews
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excellent service the cash back appeared instantly will use again
  ronnie01 | 16 May 2016 Report Abuse
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They cancel the cashback if you have to change the size of the product at a later date
  mattbreed | 15 Apr 2016 Report Abuse
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Bought something for £330 but they did not pay up. Won't use again!
  wsaeed | 10 Feb 2016 Report Abuse
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Quality goods and fast cashback
  mothelawn | 10 Oct 2015 Report Abuse
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Brilliant cash back with goldsmiths
  Babybrew | 26 Jan 2015 Report Abuse
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Fast and easy transaction, payable in 6 weeks approx !!!
  Wires13 | 08 Jan 2015 Report Abuse
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Will not honour cashback even though the item was purchased using the redirection from Top Cashback. Wont be shopping here again.
  DarrenLou | 06 Jan 2015 Report Abuse
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Terrible. Not expected from Goldsmith. Never buy from this merchant online
  Namrata | 09 Dec 2014 Report Abuse
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Terrible merchant. Do not purchase if relying on cashback. Firstly the purchase didnt track, then after opening a claim with topcashback the claim was pending for 2 months and then out of nowhere it was declined with no reason as to why.
  robm612 | 06 Oct 2014 Report Abuse
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VERY VERY SLOW, VERY VERY POOR CUSTOMER SERVICE, TERRIBLE PRODUCT.... TOB CASH BACK ARE BRILLIANT BUT DO NOT USE THIS MERCHANT THEY ARE AWFUL IN MY OPINION
  | 04 Sep 2014 Report Abuse
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TERRIBLE - NOT AS EXPECTED FROM GOLDSMITHS - SLOW DELIVERY - CASHBACK NEVER RECEIVED OR TRACKED - HAD TO CLAIM WITH TOPCASHBACK, WHO ARE BRILLIANT!!
  | 20 Jul 2014 Report Abuse
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Ordered back in December. Cashback did not track so reported. Still nothing now in mid-March. Nudged today so hoping for something soon but this is a long old wait
  bantamspaul | 17 Mar 2014 Report Abuse
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Ordered on 24th December 2013. It is now 14th March 2014 and not even tracked! Very poor to say the least. Won't be using again.
  Gorby2002 | 14 Mar 2014 Report Abuse
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God awful retailer, doesn't pay cash back with no explanation, steer clear and go to a reputable company instead of these cowboys
  caz87 | 25 Jun 2013 Report Abuse
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I was very pleased with the service, delivery and the item itself. The cashback however did not track at all, and at a purchase price of £1,920 at 14% cashback, even ex VAT I was expecting in excess of £200. I lodged a missing cashback claim 6 weeks ago but nothing so far. Very disappointed. Unreliable retailer it would seem.
  Rache1S | 20 Jan 2013 Report Abuse
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I originally thought I had not got the correct amount of cash back but then read the information that said it was ex VAT prices so it was the right amount. The service was excellent and received less than 24 hours after ordering the item. I would definitely recommend this merchant.
  AnnieHall | 07 Nov 2012 Report Abuse
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The cash back showing today on date of order is 14.14% which is very good and was the reason I chose this retailer. However, it is now showing as pending but I have a lower amount of cash back than expected with a lower purchase price than I have paid. The difference is not the VAT amount so I am not sure what the lower rate is for. I have been back to check and the rate is still showing as 14.14%.
  AnnieHall | 06 Nov 2012 Report Abuse
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I use the GOLDSMITHS 201 the staff are lovely and really helpful patient julie has served me several times and is very nice great staff great shop
  | 10 Aug 2012 Report Abuse
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location 179 served by nicola f ,,,,, my experience at this store was second to none and will definatly be going back very happy and great customer service. ;)
  | 29 Jul 2012 Report Abuse
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So very, very slow!! I made my purchase on 25.03.12 and the cashback only became payable today. Nearly 4 months later! Initially there was a slight delay in tracking the order, this was rectified by Topcashback/Goldsmiths customer care immediately after emailing them. Better in my pocket than theirs, but not a swift process with Goldsmiths.
  | 04 Jul 2012 Report Abuse
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Paid up on time,good cash back amount as well recommend .
  bethy124 | 02 Jun 2012 Report Abuse
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Tracked very quickly, excellent.
  | 07 Feb 2012 Report Abuse
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Cashback tracked but disappointed with delivery service and customer service from Goldsmiths. Paid for insured courier delivery and item arrived late and via 1st class.
  lizw411 | 23 Dec 2011 Report Abuse
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Excellent service provided in store for a click and collect product. Will use again if i require related items.
  | 09 Nov 2011 Report Abuse
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Cashback tracked same day, very pleased.
  Pamela27 | 30 Oct 2011 Report Abuse
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