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Get up to £60.00 of your purchase back
when you shop with giffgaff phones
giffgaff phones Reviews
Reviews and experiences from TopCashback members who have shopped with giffgaff phones.
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giffgaff phones Reviews
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Good products
The operation interface is simple and easy to understand.
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ROSSITSANG202401 | 12 Aug 2024
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??????????
Giffgaff Refurbished Phones come with the Most Painless and Reliable WARRANTY.
Thanks for Replacing my Phone’s Screen while it was still in Warranty.
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SAMMYDEE2G | 30 Jan 2024
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DENIED WARRANTY FOR GALAXY FOLD 4
GIFFGAFF COMPLAINT
I bought a refurbished galaxy fold 4 and slightly over a month after purchase the screen stopped unfolding (opening) the completely. I have found that this is a very common fault on the galaxy fold.
But giffgaff is denying the warranty even though this has happened after no fault of my own. They gave me 3 options: 1. Pay them for the repair £532 (similar to what I paid them for the phone!) 2. Leave them the phone for free?! 3. Get the faulty phone back without being repaired.
Samsung shouldn't sell those phones due to this very common fault and other common problems such as cracked screen due to opening the screen, black lines, etc.
I am going to the Financial Ombudsman with this and hope they will help me again.
Giffgaff seems to be very unreliable as some time ago I ordered from them a sim card that (O2) with internet data that was unusable (internet extremally slow) and charged me for that without a refund.
Below is the response I have received from Giffgaff:
Hi,
We've taken a look at your Samsung Galaxy Z Fold4 5G Refurbished and the repair isn't covered by your warranty. Good news is that we can still fix this for you if you'd like, it will be at a cost of £532.00.
Your Samsung Galaxy Z Fold4 5G Refurbished details
Original order date: 06/11/2023
Original order ID: 536766160
IMEI: 352334703172103
I have written a complaint to Giffgaff: Incident number: 240109-000401
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bolzen | 09 Jan 2024
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Excellent service
Was a bit nervous of trading in my old phone but Giffgaff helped me every step of the way. Love this mobile network service and sing its praises to anyone who will listen! Thank you
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Craneydoll | 29 Jun 2023
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Giff Gaff cashback
Purchased a phone 27th November Giffgaff took untll 31st May to confirm payment
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MLH0406 | 22 Jun 2023
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never ever pays you...
cashback was one of the reason for my purchase, it's been 4 months and no update yet...
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mulreddy | 20 Apr 2023
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Very good place ro buy all electronic kind
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BKKI27 | 22 Nov 2022
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It took months to get the cashback, I had to chase it twice.
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jm5amber | 05 Nov 2022
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Item still pending after 160 days.
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JRM77 | 26 Sep 2022
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great cashback experience. very easy to do
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Mordac | 29 Apr 2022
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Very easy to get cash back, no problems 5 stars ????
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barabas | 15 Jul 2021
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Don't buy a phone from them if you have a Giffgaff account, it will invalidate your cashback. Only found this out after my purchase
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zimbo_theo | 22 Feb 2021
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I always go through top cash back wherever I am shopping online
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Galaxy80 | 10 Sep 2020
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Took over 6 months to recieve the cash back kept wanting to review again and again even thougj all receipts and order number was given straight away...
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Jafar87 | 19 May 2020
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brilliant to deal with great service too
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sammy1951 | 03 May 2020
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Received only £15 out of £45 cashback!
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mbc127 | 16 Mar 2020
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And still waiting.....5 months since my legitimate purchase..... Faster paying? Don't make me laugh.
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davenstell | 21 Jan 2020
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EXCLUSIVE 3 DAY DEAL FOR £50 CASHBACK ON USED PHONE WITH NEW SIM. Cashback tracked at £5 and then went payable at £5 despite the transaction tracking the correct purchase. Very poor experience.
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Berwyy123 | 10 Jan 2020
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Happy enough to sell me a phone but completely ignored my cashback - 3 months ago and still not tracked.
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davenstell | 12 Dec 2019
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still waiting on CB from 2 months ago
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TheOriginalOne1 | 26 Nov 2019
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Very slow. I had to raise an issue with Top Cashback before GiffGaff paid
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valerielivingstone | 19 Jun 2019
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Didn't track initially, but was sorted out eventually.
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rofogopro | 27 May 2019
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Good prices and speedy delivery
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bkmccool | 16 Apr 2019
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Fast delivery of my used i-phone and great condition. Cashback tracked correctly
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pd2415 | 21 Mar 2019
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