Get up to 4% of your purchase back when you shop with Fortnum & Mason Join TopCashback Free
Get up to 4% of your purchase back
when you shop with Fortnum & Mason

Fortnum & Mason Reviews

Reviews and experiences from TopCashback members who have shopped with Fortnum & Mason. Log in to review
Fortnum & Mason Reviews
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Poor tracking
Nice products but Fortnum and Mason does not track, outstanding claim from 8 months ago and still waiting for retailer to respond.
  S Wilson | 19 Nov 2024 Report Abuse
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Always incorrect tracking amount
I ordered my homeware and groceries from them for a couple of times always tracked an incorrect amount. Good thing is Topcashback sort it out quickly but I do hope they can work on it so I don’t have to submit a claim every time.
  Lena_C | 03 Jun 2024 Report Abuse
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Incorrect tracked amount every time
Cashback payout pretty fast but always tracked a wrong amount. This need to be improved.
  Lena_C | 08 Mar 2024 Report Abuse
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Great Buy
Fantastic service second to none will use again
  Taffybala | 15 Sep 2023 Report Abuse
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Sad to see F&M dodging cashback
Great products but sad to see a top notch expensive store trying to dodge a few pounds cashback. Cleared history and cookies. Clicked through via Top Cashback (TC) site and immediately made purchase. Didn't track and alleging that TC was not the last merchant which is utter nonsense. Not pleased.
  Dwitmer | 16 Feb 2023 Report Abuse
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Easy to use website with good delivery options
  Dopper | 17 Jan 2023 Report Abuse
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Superb experience thank you Fortnums.
  FlicNic | 22 Aug 2022 Report Abuse
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Terrible company to deal with. They sell you stale chocolates and only refund the price you paid , no extra as an apology. Disgusting. No real customer service. Worse company I have ever dealt with. Never buy chocolates that are supposed to be fresh on display at the counter inside the store as a present. So embarrassing when you give someone a gift of stale chocolates.
  Loraine1959 | 18 Apr 2022 Report Abuse
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Timely and as to the offer.
  Chef100 | 05 Mar 2022 Report Abuse
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Fast Cashback
  jacquitoffee | 26 Jul 2021 Report Abuse
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Really good and quick payment
  lols6 | 28 Apr 2021 Report Abuse
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Generous cashback, no problems
  sometimesong | 23 Apr 2021 Report Abuse
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Did not track. Slow, expensive delivery. Surprised and disappointed.
  kateday | 20 Mar 2021 Report Abuse
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good experience
  SassieC | 26 Feb 2021 Report Abuse
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i love their biscuits and they delivery quick!
  sjayb44 | 05 Oct 2020 Report Abuse
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Easy cashback!
  Missvegas | 25 Apr 2020 Report Abuse
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No problems, tracked just fine, and paid quite promptly
  sometimesong | 17 Mar 2020 Report Abuse
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Not good. Gave wrong amoung of cashback
  tom_pringle88 | 12 Mar 2020 Report Abuse
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my ultimate favourite shop EVER
  Netnet75 | 04 Jan 2020 Report Abuse
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Tracked and paid in good time
  Paulcarly8485 | 10 Sep 2019 Report Abuse
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perfect as usual!
  Chococo44 | 02 Jun 2019 Report Abuse
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Too slow to give cashback
  austinma001 | 13 May 2019 Report Abuse
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What a joke F&M are. Still no cashback after shopping back in December. The shop could not even fulfil the order I placed without me making phone calls to them. Over rated with exceptionally poor service.
  liketoshop | 04 May 2019 Report Abuse
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Still waiting for cashback from purchase made in early December 2018!
  esweene2 | 30 Apr 2019 Report Abuse
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Excellent as always
  Hillyr1 | 14 Apr 2019 Report Abuse
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