Get up to 6.3% of your purchase back when you shop with FitFlop Join TopCashback Free
Get up to 6.3% of your purchase back
when you shop with FitFlop

FitFlop Reviews

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Overall, the FitFlip review feedback we’ve received from members who have shopped with the stylish and comfortable footwear retailer through us is excellent. Many members have highlighted the fantastic customer service received, alongside the great products and fast payment of cashback, as reasons why they’ve chosen to leave feedback. One wrote: “Fantastic shoes and life-changing comfort and relief from long-term pain. Very fast delivery, great packaging.”

There are plenty of other positive comments, including “excellent service, fast delivery and cashback paid very quickly”, “fantastic products — even better with cashback”, “excellent — quick service and cashback paid in addition to discounts” and “great service, I will definitely use again”. If you take a look at the FitFlop reviews on Trustpilot, you’ll find the majority of people who have decided to leave feedback have been very pleased with their shopping experience.

One happy shopper said: “Best shoes around by miles. I have sandals, ballet pumps, boots and trainers and all are brilliant. Also love the fact they do half sizes, which hardly anyone else does.” Other remarks you’ll find include “I absolutely love FitFlop shoes — no other brand will ever go on my feet” and “love the comfort of all my FitFlops, plus the pretty styling and colours”. Review this merchant

FitFlop Reviews
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cashback pa
  jenny1953 | 31 Aug 2015 Report Abuse
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Easy and straight forward transaction..
  p45ton | 20 Aug 2015 Report Abuse
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Cashback tracked within 2 hours and the product arrived on time
  TA488759 | 17 Jul 2012 Report Abuse
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Slow to pay but..
It took months to arrive, but as it was on an order over £100, the reward was excellent. Reliable, just takes longer to pay.
  Dawnf2z | 18 Mar 2024 Report Abuse
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Generally okay but needed to get a claim searched for by the customer service team. They were helpful and timely in they’re responses. Fitflop didn’t take as long as expected to respond and were correct. Good team work thank you to both customer service and Fitflop : )
  KerryB2 | 26 Nov 2019 Report Abuse
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Mostly tracks. Couple of transactions declined. Can take a little long to reach payable.
  jrharvey | 16 Jun 2019 Report Abuse
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Worked, but wait a long time for cashback. Good retailer, shoes arrive well packaged.
  __BBdolly | 13 Jun 2019 Report Abuse
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great service, great product
  coralmcfarlane | 04 Mar 2019 Report Abuse
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great service, great product
  coralmcfarlane | 04 Mar 2019 Report Abuse
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Payment is slow but it actually happens, some companies listed on here should be removed as they never pay!
  Alex Cabell | 21 Feb 2019 Report Abuse
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Very efficient
  hotshot58 | 29 Jul 2016 Report Abuse
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Very slow to release cashback
  Purple_Helen | 15 Oct 2019 Report Abuse
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Took along time to get cash back sorted about 5months. It after nudge sorted
  michele4769 | 23 Nov 2018 Report Abuse
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Rather slow payer
  arjayh | 29 Mar 2017 Report Abuse
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I don't understand what is going wrong with Fit flop these days. They used to be good, but I've made 2 purchases, £100 & £80, neither have tracked. Ok, I realise the cashback is less on sale shoes but looks like I'm not getting any at all.
  Soozz | 07 Jan 2015 Report Abuse
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Bought boots over 3 months ago and even though cashback was approved it still hasnt been paid!
  Mr_Ed | 31 Jan 2013 Report Abuse
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Shame on FitFlop
Wife loves the shoes, but I am disappointed in regards to the cashback. After months of waiting, FitFlop have decided to decline my cashback on a £300 purchase. I've lost £12.
  ChoZanWan | 21 Oct 2023 Report Abuse
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Both orders didn't track
Have had to lodge a claim on both orders with this company as neither tracked correctly.
  ChoZanWan | 29 Apr 2023 Report Abuse
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Payout took months.
  Elle810 | 13 Mar 2020 Report Abuse
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Would give less if I could! Waited FOREVER for cashback and only got it through persistently chasing it up. Never again.
  lizdob | 16 Feb 2019 Report Abuse
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There are still many cash back not confirmed yet from last year.
  chiyu716 | 14 Oct 2018 Report Abuse
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Still waiting for cashbook from 2016, despite several nudges, nothing
  Helen_Thomas | 14 Feb 2018 Report Abuse
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Terrible. A year later and I still haven't received the cashback due.
  Ladybarballard | 09 Oct 2017 Report Abuse
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Very disappointed - purchased this instead of anopther brand based on the Cashback incentive, but this was not received and Fitflop declined to honour the commitment. Good product but I will now try to actively avoid that brand.
  alainz | 20 Apr 2015 Report Abuse
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