Get up to 1.11% of your purchase back when you shop with FatFace Join TopCashback Free
Get up to 1.11% of your purchase back
when you shop with FatFace

FatFace Reviews

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Fat Face have an impressive four-star rating on our site from members who have shopped with them through us and been inclined to leave feedback. They are often described as a very good retailer who people are happy to recommend, with customers mentioning their “awesome clothing range” and the fact they offer great items at great prices.

Members often highlight the fact that cashback earned through Fat Face tracks and becomes payable quickly, with one impressed by the fact they received free delivery because of a voucher code deal we had on the merchant page.

Despite our members, on the whole, giving them a good rating, Fatface.com has only been awarded two stars overall on Trustpilot. However, customers have left positive reviews congratulating the fashion retailer on their excellent customer service, friendly staff and great clothing designs.

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FatFace Reviews
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Cashback received from this retailer, is extremely slow. I've had to wait over 6 months. Makes me wonder if it's worth it.
  fibee77 | 18 Jan 2021 Report Abuse
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very slow to respond
  tiplady | 27 Nov 2020 Report Abuse
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Don't bother FATFACE wont pay!!!
  Chrisanth | 21 Apr 2020 Report Abuse
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My fat face purchase has not been tracked . I would actually give 0 stars but I can’t.
  missmental123 | 21 Nov 2019 Report Abuse
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Didn't receive any!
  samwilson_83 | 16 Feb 2017 Report Abuse
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AVOID - cashback refused for no reason (no voucher codes used, paid in full and goods not returned). Final outcome via TCB customer services: " Unfortunately it seems that the merchant has taken the decision to decline this submission, and as such we have not received any cashback to pay over to you or add as a pending indication to your account." Do not trust this retailer.
  John_E | 02 Dec 2016 Report Abuse
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have had to chase all 3 transactions and still waiting...
  Bonning65 | 13 Jul 2016 Report Abuse
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have had to use tcb customer services to chase this merchant for all 3 transactions and still only one has paid. still have 2 outstanding from march and april 2016 which have till not appeared on my account.
  Bonning65 | 11 Jul 2016 Report Abuse
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Both transactions have been declined with no explanation from retailer and all done correctly from this end, disappointing
  Ferretlady77 | 09 Mar 2016 Report Abuse
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Purchase date was 12 months ago. Transaction tracked and confirmed, but never paid. Very disappointed.
  lovethymini | 25 Dec 2012 Report Abuse
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Cashback tracked quickly, but then they declined the cashback. I have read the 'small print' and can see no reason why. Will avoid in future.
  688779905 | 08 Dec 2012 Report Abuse
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1 Year and still sat at confirmed, I think Fat Face just use this as free advertising with no intention to honour their promise
  | 29 Aug 2012 Report Abuse
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Now Fat Face have said my order does not exist, even though it clearly shows on my account page, this retailer is useless and trying to trick their way out of the supposed cashback that has been owed for nearly 2 years now!
  | 20 Jul 2012 Report Abuse
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Spent £191.70 with Fat Face and had to submit a claim on the 12th June 2011 for £11.50 cash back.Still no joy now 6 months later.So be warned DON'T waste your time or money.Why do merchants advertise cash back if they have no intention of giving you any?
  otto | 18 Dec 2011 Report Abuse
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Purchased items in December 2011 and still not paid, worst retailer I have dealt with. Total joke.
  mum23C | 15 Oct 2012 Report Abuse
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Now over 18 mths since cashback confirmed still no payment. Don't waste your time going through tcb if purchasing from fat face. X2 now both tracked quickly & confirmed but never become payable. Rubbish
  | 19 Aug 2012 Report Abuse
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Have now been waiting over 12months for cashback to become payable!!! Confirmed within a week but since then nothing.
  | 23 Jan 2012 Report Abuse
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No issues
  Jess_Parkin_BT | 10 May 2011 Report Abuse
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Tracks but has never paid out !
  LizzieF | 18 Jan 2011 Report Abuse
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