Get up to 8.4% of your purchase back when you shop with Europcar Join TopCashback Free

Get up to 8.4% of your purchase back
when you shop with Europcar

Europcar Reviews

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Take a look at the Europcar reviews below and you’ll discover many of our members who have booked car hire with them through us have clearly been delighted with how quickly they received their cashback. One member said: “Tracked almost immediately and payable in very short order — I am very pleased.”

Other complimentary remarks you’ll find include “fast paying cashback and great experience with Europcar overall”, “excellent — tracks quickly and pays out quickly at the correct rate”, “super quick payout, excellent to deal with” and “transactions always track and payments always on time”. Another of our members said: “Cashback tracks quickly and payout is quick — very efficient company to deal with.”

You’ll also find some good Europcar review feedback on Trustpilot, with one delighted customer stating: “I always use Europcar because their standard of customer service is way ahead of other hire companies.” Others have said such things as “all was perfect, no issues, very efficient” and “a very good experience and at a much better price than my normal rental company. I will definitely use Europcar again”. Review this merchant

Europcar Reviews
	their website quotes different figures from their local offices - worth phoning around to get the cheapest deal. Pretty good overall but need to watch that the vehicles are in good order before driving off.
	TROODIBOODI \| 20 Apr 2011 Report Abuse
	Good and efficient
	1879 \| 11 Dec 2010 Report Abuse
	Tracked instantly and paid out quickly. In terms of cashback perfect, and the vehicle was exactly what I wanted too. Just before for bizarre upwelling tactics when you collect your vehicle. I booked entirely online (hence the tracking and cashback) and was offered insurance and petrol at a different rate to the customer standing next to me. I declined but asked why he had been offered superior rates and they answered that he had booked in advance online. In reality, I had booked advance online and he has just walked in off the street (I asked him). My advice: if you get a good deal online, don't take any extras on the day as the charges seem to be whatever they feel they can get away with
	sonicspanner \| 12 Apr 2020 Report Abuse
	Very slow!
	Grahambooker \| 25 Mar 2017 Report Abuse
	I rented through Europcar in April and May 2012. Actual car rental experience was professional and fine. However cashback failed to track, and my missing cashback claims (which were submitted soon after each rental) are still unresolved...nearly 12 months on!! I don't understand why it is taking Europcar so long to pay my cashback!! A very poor cashback experience.
	Nicole123 \| 10 Apr 2013 Report Abuse
	Purchase made on 2 December, tracked within 24 hours. Was showing 8 weeks payable at the time of purchase, now on 7 Feb showing 9 weeks. I am still waiting for the cashback to turn payable so hopefully it will show as payable next week, rather than wait until 9 weeks and change to 10 weeks.
	teppanyaki \| 07 Feb 2013 Report Abuse
	Customer service is not very good. They have only 1 person to attend the customers. I have to wait for quite a long time.
	azhari_wahid \| 20 Jul 2012 Report Abuse
	Still not recieved cashback, still not tracked should have tracked 4 wks ago, approx £34
	\| 20 Sep 2011 Report Abuse
	Car collected at Pisa. Got Bay number and went to get the car. It was smaller that the one we'd paid for. Went back to the desk and were told we had been downgraded! Said we would get refund of the difference when we returned car. Turned out WE had to request refund from Customer Services. Took nearly 3 weeks by which time £/€ had changed, so we got less than due. Worst service ever! Never again Eurocar!
	\| 15 Aug 2011 Report Abuse
	Good overall quick cashback but go over car carefully otherwise they charge you for damage you didnt cause
	nellie90878 \| 02 Dec 2010 Report Abuse
	5 Months Waiting For Cashback Europcar service was smooth process and I needed to raise claim manually, although 5 months later I am still awaiting for feedback for my cashback. Other posts are highlighting that orders tracked and cashback was paid quickly, as I am trying to understand what "quickly/on-time" exactly means
	dmartynjones \| 16 Apr 2024 Report Abuse
	Cashback tracked at much lower than advertised rate. After several attempts to get this sorted and acknowledgement from Topcashback that they would investigate I foolishly thought it would be ok to draw down the lower amount and wait for the balance. Big mistake as I have been notified that now my claim is viewed as completed. Doubt I will be using Europcar again.
	paskins \| 23 Jan 2015 Report Abuse
	Hardly worth bothering I've used Europcar quite a few times now and have received just two of the cashback payments. One of these was not for the amount promised and the explanation I received from Top Cash Back didn't make sense. I have been waiting for cashback from the other transactions for some months now and if I don't get anything I shall start renting cars from somewhere else. The service from Europcar has been mixed. The cars are excellent but I had a bad experience with their customer service recently.
	Deno62 \| 28 Apr 2014 Report Abuse
	Have used Europcar before, always in Ireland, and always been very satisfied. This time though, less than a week ago, we were not so impressed. First of all, 96 euros was actually taken from our credit card, for fuel, although it was a 'collect full, and return full' arrangement. At the end of the rental period, this 96 euros would be refunded after about 4 or 5 days we were told. This is not in their T&Cs. The car we were given, a Seat Mii, was extremely basic, and i think, not in the category I had booked and paid for - it didn't even have a clock, or central locking. Fortunately, we only had cabin baggage, because suitcases would not have fitted in the boot. Finally, instead of reparking the car, on return, and just handing in the keys, we were instructed to return it to the Europcar garage, where it would be inspected for any damage. No, we will not be using Europcar again.
	sanwhi \| 12 Apr 2014 Report Abuse
	I have hired two cars with this merchant in the last two weeks through topcashback and no cashback received. Poor experience.
	SantiagoMarquez \| 22 Feb 2013 Report Abuse
	8 months on, and this has only just gone to confirmed status. Hope you do better than us!
	\| 18 Sep 2012 Report Abuse
	Really disappointed with all of this. Booked because of cashback on offer, could have booked with other providers but went with this one because of cashback rate - cash back has never materialised despite numerous prompts/nudges and not a word back. The car we received was no where near the spec. we had paid for. Would not book again.
	monzter \| 17 Sep 2012 Report Abuse
	Had to make a claim for cashback which took to long for Europcar to pay up. Had problems with Europcar with regards to overcharging. Shocking customer service and still not resolved. Will never use again
	Brian_Stewart \| 18 Jan 2012 Report Abuse
	Cashback didn't originally track so I raised a claim for it. After hearing nothing for 6 months regarding the claim, I sent a nudge to TCB and they got back to me within a couple of days instantly providing the missing credit.
	nickmasca \| 06 Jan 2012 Report Abuse
	Took more than six months and an awful lot of hassling to have this cashback credited to my account. Will not use Europcar again.
	\| 04 Jan 2012 Report Abuse
	Clicked through Topcashback and purchased a rental from Euopcar. Purchase date was 2nd April 2011, missing cashback ticket raised 8th April. Have sent a few nudges but it's now months later and I've heard nothing... Was purchased in the same way as normal and all other purchases through Topcashback tracked OK that day, just not this one. Had update from Topcashback on the 24th April that they had "submitted missing commission claim to Europcar UK" but no answer since. Europcar have been sent my booking details etc and Topcashback have a record of the visit which the booking was purchased from but it doesn't look promising, will use a different company for vehicle rental next time - I prefer the companies I use to actually honour their agreements...
	drakes1234 \| 22 Jun 2011 Report Abuse
	Go with Hertz - the offers are the same, and they at least acknowledge their mistakes before you have to point them out. Europcar have too many disconnects between their departments to warrant a decent review.
	Contract \| 27 Sep 2010 Report Abuse
	Don't bother you won't get it. Last time I will review this so called car rental company, I have lost all hope of getting any cashback from car rentals. They promise the earth and deliver nothing. Mine has been pending now since my booking in January "2023", 1 year and 1 month on day of reviewing. No matter what I do it seems I just do not get any cashback from car rentals. I have decided not to bother in future and will just book direct with rental companies where I know I will get a decent car at a decent price. Not TC's fault it's the companies.
	Stanian \| 16 Feb 2024 Report Abuse
	Declined valid CB Claim CB was not tracked on two occasions totalling around £40. I submitted a claim and then the retailer suggested that TCB was not the final referrer. This is a lie and Europcar just wanted to get out of their commitment.
	Gren247 \| 27 Nov 2023 Report Abuse
	And even now still pending And even now still pending, 10 months since booking and 3 months since rental. Worse car rental experience ever. In fact to be honest I have never succeeded in getting cashback from any car rental. so it's not worth trying for me any more.
	Stanian \| 23 Nov 2023 Report Abuse

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