Get up to 7.87% of your purchase back when you shop with Escentual Join TopCashback Free
Get up to 7.87% of your purchase back
when you shop with Escentual

Escentual Reviews

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“Very quick — quicker than any other retailer” is how one TopCashback member described their experience of earning cashback when buying beauty essentials with Escentual. In fact, when it comes to earning cashback, you’ll find plenty of positive feedback written by delighted shoppers. Take a look at the Escentual reviews below and you’ll find comments such as “so quick — appeared in my account within an hour and I got paid within a month”, “fast paying cashback every time”, “fast tracking and quick cashback, cannot recommend enough” and “excellent company — cashback within a week, no fuss”.

Another member said: “It was so easy to get all my favourite products from one site. Escentual paid my cashback within 2-3 weeks.” There is also other Escentual review feedback which praises the brand for the products offered. One member said: “Great prices, great products — one of the most reliable online stores out there.” Other comments you’ll find include “outstanding service, great products” and “easy website to negotiate and excellent discounts — fast delivery”. Review this merchant

Escentual Reviews
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First class service! I was dubious about buying from Escentual as I had never heard of them but they really are a great company in terms of customer service, quality of products and value for money. My item was received in 48 hours with a couple of little sample free gifts which was lovely and my cashback was showing as confirmed the same day the item arrived. Cash back amount is also higher than most other high end beauty retailers too. Truly great service - I will be using them again. Can't thank you enough!
  miggly_moo | 26 Nov 2010 Report Abuse
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Fantastic service, cashback went to confirmed within 24 hours and the perfume I ordered was with me within 2 days. Would definitely recommend to anyone thinking of buying a gift for Christmas, Birthday or other occasion. Gift wrapped too for free.
  Eldorado | 25 Nov 2010 Report Abuse
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Very easy. Thanks
  smudgepaws | 22 Nov 2017 Report Abuse
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Quick payment
  irinadk | 01 Oct 2017 Report Abuse
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Really quick efficient delivery
  aideenloughran | 03 Oct 2016 Report Abuse
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Super fast delivery, and very well packaged Very impressed. Order came next day
  daveh83 | 11 May 2012 Report Abuse
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Tracked very quickly, however it should be noted that they only give cashback on the ex-VAT amount.
  emma2288 | 14 Dec 2011 Report Abuse
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Tracked and confirmed quickly, just waiting for it to be paid now. Goods arrived quickly.
  luci5 | 27 Oct 2011 Report Abuse
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Excellent retailer, transaction tracked and confirmed within days. Products have arrived promptly and in good condition, would definitely recommend!
  at79 | 01 Oct 2010 Report Abuse
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I love the website and their prices but their cashback payout performance has been rubbish for me. They either take forever or refuse to pay claiming that some other "agent" was the last referrer. Won't be bothering to claim any more.
  rexicles | 02 Dec 2013 Report Abuse
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I spent more than 200 pounds today, none of the orders has been tracked.
  ChelseaSS | 28 May 2018 Report Abuse
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good service, easy transaction, always great service,will definitely use again.
  zemljanika | 06 Nov 2015 Report Abuse
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Chose Escentual for cheapest price when combined with cashback. Tracked successfully but was declined £5.80 of cashback due to 'credit going to other referral'. No idea why this happened as I went straight from this site to Escentual. Defeated the whole point of shopping around and taking this route, and feeling of not having any say after this has happened is the most annoying thing!
  jsthomas011 | 13 Nov 2014 Report Abuse
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delivery was quick but cashback was declined due to '"Order reference in incorrect format". seems an invalid excuse when i am gave them the order number thats was on my order receipt
  mai89 | 19 Sep 2013 Report Abuse
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Unfortunately, though I love escentual as a website, I have have had very poor experience of getting ANY cashback from them. I now two outstanding issues raised in an attempt to fix 2/2 cashback claims. Very poor....
  rexicles | 25 Jul 2013 Report Abuse
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not great on cashback delivery still waiting, well beyond suggested timeframes
  GilesD77 | 19 Nov 2011 Report Abuse
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Website error
Always break down on me on the checkout page. Happened 3 times this week. They were able to take my money but the cashback was not recognised as the checkout page crashed. Now I have to go through the claiming process (3 times!!) and apparently it would take months!! according to customer service.
  candy0157 | 28 Feb 2023 Report Abuse
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The network agency has not identified ourselves as the last referral for your transaction.??????
  naimeizski | 02 Nov 2018 Report Abuse
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Poor. Increase the rate to get more trade, but don't pay cashback. Pointless.
  tilly02 | 01 Sep 2016 Report Abuse
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Stated that I hadn't used topcashback as the referrer, as a result the money wasn't paid out.
  5581daniel | 13 Apr 2015 Report Abuse
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Doesn't pay me my cashback. Very disappointed.
  ivoprochazka | 09 Apr 2015 Report Abuse
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Cashback refused without detailed explanation. will not deal with them again.
  keithhoward | 07 Jul 2014 Report Abuse
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Cashback has been declined because "Another marketing channel was credited with sale". Very disappointed.
  Lyrebird | 18 Sep 2013 Report Abuse
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Fraudulently declined £12 of cashback. Recommend against their use if cashback is important to you.
  littlejem | 04 Sep 2013 Report Abuse
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After a year plus of chasing for cash back, the merchant finally came back to refuse. Proceed with caution.
  GilesD77 | 05 Jan 2013 Report Abuse
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