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Get up to £25.20 of your purchase back
when you shop with energyhelpline
energyhelpline Reviews
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Reviews and experiences from TopCashback members who have shopped with energyhelpline.
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energyhelpline Reviews
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Took forever to process my switch then declined my cash back. After asking why my cash back was declined I received a one word answer - "duplicate". This is absolute rubbish! They just didn't want to pay it.
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movingshadow_uk | 24 Oct 2016
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Not received the full cash back. Only received for a single fuel switch.
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cbthiart | 28 Aug 2016
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Despite it being a dual fuel switch and plainly so in the contract, and obviously in the supply it went through as single fuel. it took time to change it and correct it. Utter waste of my time trying to point out the obvious namely that it was a dual supply. Be careful, check it and complain asap. I am just awaiting acredit via Amazon. We shall see if it mterialises.t to my account payment
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orchid37 | 14 Jun 2016
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Absolute scammers - do not use how ever tempting the cashback rate may appear. They do not honour valid claims - even when filed via Topcashback with supporting proof of purchase of service. If I could give them less than one star I would. Crooks.
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DAZZ2000 | 01 Jun 2016
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Tracked fast but to lower amount. Despite lodging claim no response and its been 6 weeks. AVOID
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Bhaven | 18 May 2016
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Would not use this site again they mislead over the duel fuel cashback !!
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smithrj63 | 16 May 2016
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Don't rate Simply Switch very much as had to wait 7-8 months for the cash back to become payable. Used energyhelpline for my son and they paid extremely quickly.
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pjgolf | 11 May 2016
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Only paid me for a single switch, not for duel switch.
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ash67 | 26 Apr 2016
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Only received half cashback due to merchant not recognising duel fuel purchase
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mckirkwood | 09 Dec 2015
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Signed up for dual fuel. Direct debit processed for dual fuel but only single fuel cashback being shown. Took up with TCB and got a reply that it could take up to two plus months!! Not satisfactory at all. How could they show single fuel and take debit for dual fuel.
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Kanha | 23 Oct 2015
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BEWARE - tracked correctly and the very next day it was declined for no reason whatsoever.
I will certainly cancel my electricity switch within the cooling off period as I am not letting this mob claim their referral fee!
Very poor and judging by other reviews it is high time Energy Helpline were removed from TCB.
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meherenow | 18 Jan 2014
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Switched both gas and electric but had the cashback declined. Would not use again.
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Cunning4 | 01 Sep 2013
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Once the comparison info. was displayed the merchant didn't want to have anymore dealings with me, and so I had to deal direct with energy provider. Cannot rate cashback experience as I'm still waiting for this.
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balcombe4 | 18 May 2011
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Cash back went through at £14.00 three months ago but then went to £00.00 payable.
I have made three nudges but have not recived any reply from Energyhelp line.
I WILL NOT BE USING ENERGYHELP LINE AGAIN
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duckpool | 14 Nov 2011
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Tracked very quickly, at £14.00 showing pending, later within 4 days showing payable at £00.00. Topcash back notified and claim submitted, now awaiting the outcome.
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Neil9313 | 06 Aug 2011
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Tracked very quickly,£14.00 showing pending.
Today 13/06/2011 showing payable £00.00.
Topcash back notifyed and claim submitted,awaiting out come.
Infuture will go direct merchant to get cashback.
Not impressed by Energyhelpline
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duckpool | 14 Jun 2011
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Bizarre! It states £50.50 cashback for Business rates. So you click the link go through to the site, click on business services and then you have to give a phone number (no opportunity to do it online). So you call you and they put you through to a different company who deal with their 'business rates' who know absolutely nothing about any cashback. So I wouldn't bother trying to get the business cashback.
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Loftmonster | 07 Feb 2011
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Tracked, but then after a month it went to zero even though the switchover happened
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| 10 Aug 2010
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