Get up to £25.20 of your purchase back when you shop with energyhelpline Join TopCashback Free
Get up to £25.20 of your purchase back
when you shop with energyhelpline

energyhelpline Reviews

Reviews and experiences from TopCashback members who have shopped with energyhelpline. Log in to review
energyhelpline Reviews
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Tracked fast but to lower amount. Despite lodging claim no response and its been 6 weeks. AVOID
  Bhaven | 18 May 2016 Report Abuse
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Would not use this site again they mislead over the duel fuel cashback !!
  smithrj63 | 16 May 2016 Report Abuse
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initially tracked lower then went to correct amount and paid within 3 weeks
  batjamboree1 | 12 May 2016 Report Abuse
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Don't rate Simply Switch very much as had to wait 7-8 months for the cash back to become payable. Used energyhelpline for my son and they paid extremely quickly.
  pjgolf | 11 May 2016 Report Abuse
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Don't rate Simply Switch very much as had to wait 7-8 months for the cash back to become payable. Used energyhelpline for my son and they paid extremely quickly.
  pjgolf | 11 May 2016 Report Abuse
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Only paid me for a single switch, not for duel switch.
  ash67 | 26 Apr 2016 Report Abuse
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Very Good cashback quick and very good comparison site
  David_505050 | 14 Apr 2016 Report Abuse
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Takes longer than 2 weeks to payout
  yorkie | 06 Apr 2016 Report Abuse
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Thanks fast payment
  urbanwolf31 | 01 Apr 2016 Report Abuse
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Initial tracking is fast, have to wait for second half once supply commences, not best explained, yet still good.
  rcdadaptor | 12 Mar 2016 Report Abuse
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Fabulous a star company fast paying straight forward Thankyou !!
  Scottg8611 | 17 Feb 2016 Report Abuse
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Only paid me half the cashback due, had to do a missing payment claim which was a pain. Still outstanding.
  fazler | 17 Dec 2015 Report Abuse
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Only received half cashback due to merchant not recognising duel fuel purchase
  mckirkwood | 09 Dec 2015 Report Abuse
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Signed up for dual fuel. Direct debit processed for dual fuel but only single fuel cashback being shown. Took up with TCB and got a reply that it could take up to two plus months!! Not satisfactory at all. How could they show single fuel and take debit for dual fuel.
  Kanha | 23 Oct 2015 Report Abuse
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very good, easy to use, no problems
  jonnypotter | 14 Oct 2015 Report Abuse
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Tracked quickly cash back confirmed and became payable quickly.
  duckpool | 30 Oct 2014 Report Abuse
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BEWARE - tracked correctly and the very next day it was declined for no reason whatsoever. I will certainly cancel my electricity switch within the cooling off period as I am not letting this mob claim their referral fee! Very poor and judging by other reviews it is high time Energy Helpline were removed from TCB.
  meherenow | 18 Jan 2014 Report Abuse
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Switched both gas and electric but had the cashback declined. Would not use again.
  Cunning4 | 01 Sep 2013 Report Abuse
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AVOID THIS MERCHANT. THEY DO NOT PAY OUT THE PROMISSED CASH BACK DESPITE TCB SUPPOSEWDLY CHASING/REMINDING THEM. DO NOT BELIEVE THIS "NOT FOLLOWING TERMS & CONDITIONS" MALARKY. EVIDENCE AVAILABLE THROUGH TCB THAT QUOTE/TRANSACTION WAS OBTAINED THROUGH TCB. THEIR CONTINUING LISTING ON TCB IS BASICALLY FRAUD AND TCB SHOULD REMOVE THEM OR APPLY PRESSURE FOR LONG OUTSTANDING (2 YEARS) PAYMENT TO BE MADE. USE OTHER REPUTABLE AND HONEST ENERGY COMPARISON SWITCH SITES INSTEAD.
  MZRIDER | 30 Aug 2013 Report Abuse
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all experience very good
  ANDYK28 | 01 Feb 2013 Report Abuse
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Tracked quickly would use again.
  mgmhouse | 12 Dec 2011 Report Abuse
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energy helpline has now payed £14.00 after a wait of five months
  duckpool | 25 Nov 2011 Report Abuse
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fuel company pulled my deal before my start date so didn't get the cashback
  grumpyoldwomen | 24 Nov 2011 Report Abuse
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Cash back went through at £14.00 three months ago but then went to £00.00 payable. I have made three nudges but have not recived any reply from Energyhelp line. I WILL NOT BE USING ENERGYHELP LINE AGAIN
  duckpool | 14 Nov 2011 Report Abuse
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Great tracker
  erbie | 06 Nov 2011 Report Abuse
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