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Get up to £25.20 of your purchase back
when you shop with energyhelpline
energyhelpline Reviews
Reviews and experiences from TopCashback members who have shopped with energyhelpline.
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energyhelpline Reviews
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Only paid out half the cashback that they promised. Won't use them again.
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nigelyates | 30 Dec 2016
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Was promised £32 cashback but only got half of it, despite using their services for a dual-energy deal (and after a few messages back and forth). Misleading
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Sparchitectus | 28 Dec 2016
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Bad only tracked single fuel instead of duel fuel
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lindat5 | 20 Dec 2016
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Bought Dual Fuel and only received cash back for single fuel, not happy!
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J8WKP | 02 Dec 2016
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Zero Stars - Energyhelpine advertised on top cash back 41.60 fro a duel fuel switch. I initiated this on 26 November 2016. Cashback was later shown in my account within 24hrs of only 20.80. I then received an email on 28 November from the Energy Helpline asking me to call to confirm I had initaited the switch as they had been notified through an affiliate (I presume Topcashback). The email stated if I did not confirm, the swich would not progress. I called them on the 0800 number they supplied and confirmed the details. On 29 November, I received notification that the cashback had now been declined!!!!!!!!! What a Con!!!!!!!
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Marky2405 | 29 Nov 2016
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Took a long time but got there in the end
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gazbag7 | 28 Nov 2016
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Awful merchant. Switched gas and electric supllier, promised £34, instantly credited £16...raised claim and was rejected twice. Would never use this switching service again due to dishonest behaviour
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StephC0811 | 25 Nov 2016
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Excellent cashback experience and great switching service! Totally recommend Energy Helpline.
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chemeng | 02 Nov 2016
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Took forever to process my switch then declined my cash back. After asking why my cash back was declined I received a one word answer - "duplicate". This is absolute rubbish! They just didn't want to pay it.
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movingshadow_uk | 24 Oct 2016
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Very good service, quick email response when emailed and bent over backwards to offer help. Would recommend wholeheartedly.
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chrisabalain | 16 Oct 2016
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As others have said. Only pay for single fuel switch when should be dual fuel. You get half of the amount you should
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superowls | 27 Sep 2016
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Very helpful and quick response to all queries, if your switching energy try these guys and earn a little extra at the same time with super fast payout.
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hazzzzzzi | 19 Sep 2016
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very quick payment but about half what was advertised
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stecoff | 06 Sep 2016
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Not received the full cash back. Only received for a single fuel switch.
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cbthiart | 28 Aug 2016
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Only received half the quoted cashback. Was paid quickly though.
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tbarnard | 10 Aug 2016
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Very impressed with how quickly the cashback was processed and paid out.
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Mac69 | 08 Jul 2016
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Great tracking rate and quick cash back
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| 18 Jun 2016
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paid quick switch has gone fine as far as i know so all good
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justlookin | 16 Jun 2016
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Despite it being a dual fuel switch and plainly so in the contract, and obviously in the supply it went through as single fuel. it took time to change it and correct it. Utter waste of my time trying to point out the obvious namely that it was a dual supply. Be careful, check it and complain asap. I am just awaiting acredit via Amazon. We shall see if it mterialises.t to my account payment
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orchid37 | 14 Jun 2016
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Good cashback at £32 for dual fuel but only tracked at single fuel (£16) amount and took weeks of chasing to get it corrected.
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sasadler | 12 Jun 2016
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Excellent! First time I have earned money for nothing. Highly recommended.
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Witchie69 | 11 Jun 2016
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Great deal and a fast payer. Energy Helpline make it really easy to switch utility providers and they give fast paying cashback as well.
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AdrianDungey | 10 Jun 2016
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Absolute scammers - do not use how ever tempting the cashback rate may appear. They do not honour valid claims - even when filed via Topcashback with supporting proof of purchase of service. If I could give them less than one star I would. Crooks.
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DAZZ2000 | 01 Jun 2016
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duel fuel was advertised @£32.32 but i only recieved £16 .96
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Shaw101010 | 24 May 2016
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