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energyhelpline Reviews

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Reviews and experiences from TopCashback members who have shopped with energyhelpline. Review this merchant

energyhelpline Reviews
	ADVICE AND CASHBACK. WIN WIN.
	ajrose2010 \| 20 Dec 2010 Report Abuse
	still waiting for the cash back
	GSD78 \| 12 Oct 2019 Report Abuse
	No tracking allocated but after lodging a claim it took about 5 months to resolve and receive payment
	802784481 \| 21 Apr 2019 Report Abuse
	Did get the cashback, eventually, not the fastest or slickest process
	stu8morgan \| 30 Dec 2017 Report Abuse
	2nd time I've used EH and on both occasions I had to complete the switch over the phone due to them wanting to Identify its a legit switch. This causes issues with the transaction tracking and causes the TCB member to raise a missing claim.
	mikemc1 \| 05 Jul 2017 Report Abuse
	Cashback arrived in two payments causing quite a delay.
	its_biggles \| 06 Jun 2017 Report Abuse
	I had to ask several times for the amount promised but eventually received full payment
	Jacqueline_Jones \| 17 Apr 2017 Report Abuse
	Took a long time but got there in the end
	gazbag7 \| 28 Nov 2016 Report Abuse
	very quick payment but about half what was advertised
	stecoff \| 06 Sep 2016 Report Abuse
	Good cashback at £32 for dual fuel but only tracked at single fuel (£16) amount and took weeks of chasing to get it corrected.
	sasadler \| 12 Jun 2016 Report Abuse
	duel fuel was advertised @£32.32 but i only recieved £16 .96
	Shaw101010 \| 24 May 2016 Report Abuse
	Takes longer than 2 weeks to payout
	yorkie \| 06 Apr 2016 Report Abuse
	Only paid me half the cashback due, had to do a missing payment claim which was a pain. Still outstanding.
	fazler \| 17 Dec 2015 Report Abuse
	Fast and efficient plus checked back with me to see if all ok. Still waiting for cashback.
	dotdot \| 11 Oct 2011 Report Abuse
	Tracked quickly (within 24 hours) but it will take much longer to see the money. The advertised upto £50.50 headline cashback is misleading. I later discovered that Topcashback will only give you £14 cashback. Instead, you can get £40 cashback if you use "Simplyswith" by going via the moneysavingexpert website.
	Ajay \| 03 Jul 2011 Report Abuse
	Very useful price comparison website, easy to use.
	Halo_J \| 23 Apr 2011 Report Abuse
	Obviously I'm not likely to re-visit this merchant for a while as they are selling 12 month contracts! But after the contract is up then I'd definitely try them again.
	ecoten \| 30 Nov 2010 Report Abuse
	Tracked quickly and moved to Pending in a reasonable time. Website was very easy to use and displayed options / results in an easy to understand format. I suppose the only down side for me is that if I had gone directly to the supplier websites via TCB I could have got more cashback. However, that said, I have saved by switching suppliers, and the cashback has tracked - 'a bird in the hand' and all that ;0) Overall, I'm happy enough.
	Rodger \| 30 Aug 2010 Report Abuse
	very slow payout had to chase claim
	lhthompson26 \| 23 Jan 2019 Report Abuse
	did not track have made a claim so shall see if it goes through....
	matthew333 \| 12 Jan 2019 Report Abuse
	did not track have made a claim so shall see if it goes through....
	matthew333 \| 12 Jan 2019 Report Abuse
	Took them over 3 months to pay cashback
	jones1974 \| 04 Jan 2019 Report Abuse
	cashback initially declined even though energyhelpline specifically mentioned the transaction having been through a partner. so a long way behind every other utility switch service i've used.
	geld \| 29 Sep 2017 Report Abuse
	As others have said. Only pay for single fuel switch when should be dual fuel. You get half of the amount you should
	superowls \| 27 Sep 2016 Report Abuse
	Only received half the quoted cashback. Was paid quickly though.
	tbarnard \| 10 Aug 2016 Report Abuse

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