Get up to 2% of your purchase back when you shop with Dunelm Join TopCashback Free
Get up to 2% of your purchase back
when you shop with Dunelm

Dunelm Reviews

If you’re looking for home furnishing items you should, judging by the Dunelm reviews you’ll find below, see what they have to offer. Submitted by TopCashback members who have shopped online with the retailer through us, they not only praise Dunelm for how quickly they pay cashback, but also their products, delivery and customer service.

On the subject of cashback, one member said: “Always excellent — cashback appears straight after the transaction.” Other feedback which has been left on this subject includes “no problems receiving cashback with Dunelm”, “excellent products at an excellent price with quick cashback payment”, “very easy to use, cashback paid without a hitch” and “great extra cashback and the best price item from Dunelm”.

Other Dunelm review feedback focuses on different subjects, with one customer saying: “Easy to order, good customer service.” Some of the other comments left by our members include “great service, good products, fair prices”, “really easy ordering and quick delivery”, “always great to buy from” and “great choice of designs”. Log in to review

Dunelm Reviews
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Waste of time
No matter how you clear your computer is, and you give them their order number Dunelm can't find the order. I have two orders that I have picked up. Topcashback should remove them from the site with their tails between there legs. Good products just don't what to pay cashback to customers of there's.
  1johnboy | 10 Sep 2024 Report Abuse
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Dunelm Cashback received
Cashback received with no problems
  lai88sing | 30 Aug 2024 Report Abuse
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Reliable cashback
Cashback tracks almost immediately and never any problem paying out.
  lorraine wingfield | 30 Aug 2024 Report Abuse
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Be careful
Didn't track on quite a large purchase, don't understand why, followed the guidelines
  Mitchellsdp | 09 Aug 2024 Report Abuse
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2 purchases declined from this retailer
Made 2 x purchases during May, finally 3 months later heard back but both declined even though both purchased through TCB. All the things asked to check are ridiculous and not a natural way to shop if have to clear cookies, have ad blockers off, and then 2 other ones like 'Ensuring that your order is placed completely online' and 'Not having any pre-saved baskets'. I did challenge and TCB did honour the cashback, which were pennies btw, but that's not the point.
  Fl0wers | 07 Aug 2024 Report Abuse
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Easy Peasy
Straight forward log in to top cashback go through to dunelm order collect wait for it to come in sometimes takes a few weeks but money for nothing
  sue_mary | 14 Jul 2024 Report Abuse
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Really easy to get cashback
Super easy process to get cashback from this retailer. Good percentage applied and quickly paid out.
  sarahelizabeth48 | 10 Jul 2024 Report Abuse
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Excellent Service
Excellent Service
  richychan | 09 Jul 2024 Report Abuse
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Declined Cashback
Spent £500 at Dunelm via Top Cashback website. I 100% did this but they declined the cashback and Top Cashback could not assist. Worst thing is, Top Cashback were supposed to add £1.50 on top for using Dunelm in this transaction. All crooks, but do not expect different these days.
  rugbycraig | 01 Jul 2024 Report Abuse
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Didn't pay
I purchased some items online. It was only 49p cashback, but it all adds up. Was declined because they said topcashback was not the reason this order was placed. Not impressed.
  Trif | 01 Jul 2024 Report Abuse
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Always decline cashback
This company never pays out the cashback despite following the rules and keeping the goods.
  bex3_2000 | 26 Jun 2024 Report Abuse
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Manual claim declined
Claim didn't track, and then manual claim declined. Only manual claim I've had declined in years.
  Bramley107 | 17 Jun 2024 Report Abuse
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Never tracks
Despite following all topcashback instructions, trying multiple different devices, Dunelm never tracks for me and when I lodge a claim it comes back as not coming through topcashback. It’s really disappointing, I have spent over £1200 online with dunelm and not received any cash back
  Bramble Farm | 15 Jun 2024 Report Abuse
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Never tracks
Despite following all topcashback instructions, trying multiple different devices, Dunelm never tracks for me and when I lodge a claim it comes back as not coming through topcashback. It’s really disappointing, I have spent over £1200 online with dunelm and not received any cash back
  Bramble Farm | 15 Jun 2024 Report Abuse
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Good company
Wide range of goods. large price range. Quick delivery and cash back.
  Mrstoad | 13 Jun 2024 Report Abuse
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Good company
Wide range of goods. large price range. Quick delivery and cash back.
  Mrstoad | 12 Jun 2024 Report Abuse
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Another refusal
Yet again another refusal from Dunelm. I always use Topcashback but Dunelm is the only website that has ALWAYS refused to payout saying I used another website to purchase goods, although I only use Topcashback. I would like to give them a minus rating for all the cashback they have refused to payout. Very unprofessional.
  irving | 11 Jun 2024 Report Abuse
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Look elsewhere
Used on a couple of occasions and was expecting over £50 worth of cashback. Nil received. Try a different place for Dundon’s cashback is my lessons learnt.
  ziyangao | 09 Jun 2024 Report Abuse
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Approach with care, refused cashback
Bad experience. Spent over £300 and they refused the cashback claim, even though I had purchased through this site. Would not recommend.
  links77 | 31 May 2024 Report Abuse
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Didn't track and wouldn't honour purchase, sent wrong item. DO NOT USE
Made two separate purchases from them back in January, neither of them tracked and after submitting missing cashback claim, they rejected it saying not detected by their network and I should clear cache etc. A load of rubbish as I always clear history, cookies and cache prior to doing this just to make sure all tracks ok. If they didn't want to pay, shouldn't do this cashback scheme in the first place. And this is after getting my order wrong. A disgrace of a company. Don't touch with a barge pole.
  eyms13 | 19 May 2024 Report Abuse
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Easy to deal with, do what they say.
Easy, log onto Top Cashback, navigate to Dunelm, place order and pay.
  ShropshireLad01_ | 14 May 2024 Report Abuse
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Does not pay out on genuine cashback claims
I ordered through topcashback a large order and followed all of the rules about not using any other discount codes etc. .....received nothing so put in a claim which took 5 months for them to respond and they said I must have used a code or something not issued by topcashback do solidly refused to pay out. ....I know for definite this is not the case and I feel very disappointed with dunelm and would not recommend bothering with using them.
  Member835979879651 | 09 May 2024 Report Abuse
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didn't pay out
Safe to assume Dunelm will not pay out your cashback so choose your purchases and chosen retailer with that in mind. They didn't pay out for me even after appealing, even though I followed the instructions/method to the letter. Disappointing.
  Joss_Gardner | 30 Apr 2024 Report Abuse
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Had to appeal the lack of payout. Really poor.
Ordered click and collect, all in one session. Absolutely made sure I did it via TCB. Collected the item and transaction was smooth, product is good. But then Dunelm rejected the cashback, and I had to appeal. Really poor and leaves a bad impression after a good experience.
  BDH1973 | 24 Apr 2024 Report Abuse
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Make sure of the pennies!!
Visit and get cash back. Simple.
  SusanSimmill | 13 Apr 2024 Report Abuse
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