Get up to £36.00 of your purchase back when you shop with Confused.com Car Insurance Join TopCashback Free

Get up to £36.00 of your purchase back
when you shop with Confused.com Car Insurance

Confused.com Car Insurance Reviews

A great service, a quick and accurate car insurance comparison and competitive prices are just some of the reasons why TopCashback members love to use Confused.com to get a car insurance quote.

When looking through the reviews our members have left, it is easy to see that they are impressed with Confused.com’s simple, user-friendly website, the competitive prices offered for cover and how easy it is to buy insurance through them. What’s more, many also comment on how quickly the cashback they earned became payable.

These thoughts are backed up by the positive Trustpilot reviews left by people who found a cheaper price for their insurance than they paid for the same cover the previous year. Confused.com are also praised for their professional service and the fact they provide the basic information needed for you to weigh up your cover options right away.

Confused.com Car Insurance Reviews
	Slow and painful I've used confused 4 times in the past year and all have had issues with getting the cashback. Either takes a long time to uplift or doesn't uplift until after a ticket is raised. Very slow. Years ago it was much more efficient and although the actual car and house insurance prices are good, ill be reluctant to use confused again because of this slow processing
	katiepie \| 14 Jun 2025 Report Abuse
	Really bad at paying out. When they do it takes ages I put two car insurances and one home insurance through last year. It’s taken almost a year and only one of the three paid out. Because it takes so long by the time it gets declined it is too late to claim the £20 reward option from confused instead of the Cashback.
	Avaeli \| 09 Jun 2025 Report Abuse
	They don't pay out. Waste of time,no payout and no explanation.
	wayyny \| 22 May 2025 Report Abuse
	Lie and no cash back!! File a claim and they’ll tell you to wait for 3 months. 12 months down the line, open claim ticket disappeared and never had any cash back. It’s better to use other cash back sites. Totally wasted my time for false information.
	AEspinosa \| 07 May 2025 Report Abuse
	Use another comparison site Even though I had and supplied multiple evidence that I purchased a policy through them, they still rejected my claim.
	EdwardB120 \| 04 May 2025 Report Abuse
	Initially tracked but didn't get the cb Tried this for 2 yrs both times haven't had the payout. Better off claiming the Halfords voucher or coffees.
	Leastbearded \| 13 Apr 2025 Report Abuse
	Hit & Miss Wait over 5-6 months and rejected
	saj_rs \| 12 Mar 2025 Report Abuse
	Paid out £37 Insured my car and went through top cashback and 4 months later I got my cashback of £37. - Happy chappy
	Markfox \| 21 Feb 2025 Report Abuse
	Didn't work for me Not sure what went wrong but getting the cashback was problematic
	jchrisj \| 19 Feb 2025 Report Abuse
	9 months and still no payment Purchased 2 car insurance policies in May 2024 and expected to get the advertised £35 cashback for each. Followed the rules after purchase and didn't claim the confused.com reward yet the purchases have never shown up on my topcashback account and I've never received the promised cashback. Submitted a missing cashback claim at the end of May and it's been sitting in a "Waiting for retailer" state, ever since. Would not recommend anyone use confused.com for cashback
	bilies \| 17 Feb 2025 Report Abuse
	Very LONG wait for the due Cashback!! Confused.com took just under 5 MONTHS to actually make the Cashback payment!! This time the Cashback actually went through ok - finally (!!), whereas a Cashback payment claimed 2 years ago was DECLINED for NO justifiable reason. The DUE payment was only finally made through the professional actions of TopCashback, who made the payment! Confused.com needs to be carefully monitored, pressured to act professionally and actually make due Cashback payments speedily, like so many other companies manage this!
	MDSafari13 \| 15 Feb 2025 Report Abuse
	DECLINED !!! Waited 5 Months and it has now been declined!! I met all qualifying criteria. Avoid !!!
	Kevrobo \| 14 Feb 2025 Report Abuse
	Avoid Confused.Com for car insurance. Been waiting 5 months for cashback. Now declined. Should have picked a reward instead !!!
	kingsholm \| 11 Feb 2025 Report Abuse
	ALWAYS declined! Another merchant that doesn't honour cashback. AVOID. ALWAYS declined! Another merchant that doesn't honour cashback. AVOID. I cleared cache and didn't use any vouchers. And took out a policy.
	Warrenerjm \| 11 Feb 2025 Report Abuse
	Not sure if anything gets paid Been waiting since September, seems to be on hold for no apparent reason. Disappointing
	chrisjones500 \| 09 Feb 2025 Report Abuse
	non existent Purchased car insurance in July 2024, Topcashback opened a claim in September and heard nothing back since then - assume looking at other reviews that I will never receive this casback
	marciah \| 05 Feb 2025 Report Abuse
	Over 6 months and still no cashback Absolutely annoyed that I used COnfused.com to get car and home insurance, because I still do not have any cashback. I added cashback into the total insurance cost and that is the only reason I went via Confused. Next time will do it direct as it works out cheaper as a whole. Customer service says there is a delay, but why would it take over 6months?
	MildaZen \| 30 Jan 2025 Report Abuse
	Be Prepared to wait I got a really good quote via Confused.com but it took more than 7 months to receive the promised cashback into my account and that was only after the intervention of TopCashback's customer service team and numerous messages and nudges.
	niggywiggyuk \| 28 Jan 2025 Report Abuse
	I feel lied to by Topcashback I only bought my car insurance through Topcashback via confused.com because of the attraction of the amount of cashback I would receive. So, I bought the car insurance via Topcashback who openly promoted this to me. As soon as I had completed the deal and now three weeks later, £0 pending and no sign of any cashback being tracked. I complained and was basically told to wait for over 6 months to a year to see if the cashback hits my account. This is disgusting treatment and a severely poor customer experience. At this stage, I'd strongly suggest you avoid Topcashback. I am gambling that I won't receive any support from this review. I feel so let down. What should have been a fun and exciting reward, has just left me frustrated and angry. Poor show Topcashback .
	Bighappyhippy \| 11 Jan 2025 Report Abuse
	Border line scam at this point These guys are not tracking anything and the support team refuses to even submit claims until 100 days. It could legitimately take you more than a year to see your cashback. And note how all car insurance brokers have been removed from topcashback so you are forced to use these middlemen. Seems like a monopoly at this point.
	Unre4L \| 08 Jan 2025 Report Abuse
	Twice They've Declined Cashback I've used Confused.com twice through Top Cashback and twice this merchant has declined the cashback. You can't even lodge a claim against them, which to me proves they will decline cashback without consequence. I won't be using Confused.com again and will use one of the other comparision sites which do pay the cashback
	Sparrowman \| 07 Jan 2025 Report Abuse
	Exclusions when using confused.com Exclusions from TCB when using confused.com: 1. Cashback will not be paid if you claim a Confused.com Reward. 2. Claiming a Amazon.co.uk Gift Card* and any other offers, discounts or Rewards from Confused.com will invalidate your cashback claim with the exception of our Beat Your Renewal Claim. 3. Telephone purchases are not eligible. 4. Editing or using a previously saved quote from your Confused.com account will not be eligible for cashback. 5. Multiple policies bought in the same browser session will not be tracked or eligible for cashback. Each policy must be purchased in a new session via the TopCashback link on this page. 6. If you, or your insurer, cancel your policy before the 130 day validation period, then you will not be eligible to receive cashback. 7. Use of a promotional/voucher code not posted and approved by TopCashback. Mostly useless.
	simple1 \| 06 Jan 2025 Report Abuse
	DO NOT USE TOPCASHBACK!!! TopCashback and Confused laying get you Cashback. Hold my cashback 0,00 5mth, them declined. Try make claim, cant' because over 100day.
	Eniek \| 10 Dec 2024 Report Abuse
	They don’t pay out! The 2nd year in a row where I followed the rules and claimed cashback from Confused and they have declined my cashback almost 6 months after the transaction. Don’t trust Confused.com
	Beetle63 \| 03 Dec 2024 Report Abuse
	Soo slow - don't trust it Still waiting for cashback 6 months later. Not good enough. Use someone else
	Davidjohnsen \| 22 Nov 2024 Report Abuse

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