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Chiltern Railways Reviews
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Reviews and experiences from TopCashback members who have shopped with Chiltern Railways.
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Chiltern Railways Reviews
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My cashback never tracks when I use my own laptop. However, when I use my work PC, the cashback will track. Very strange!
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lizzbendell | 31 Dec 2022
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Small % cashback - take a long time to process.
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Greg Connell | 28 Apr 2022
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It did not say when the cashback would be paid Ie N/A but was actually paid very quickly
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Philfeath | 24 Jul 2019
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Very slow tracking but it paid in the end
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acahopkins | 27 Oct 2020
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My transaction in October 2019 did not track. 95%+ of my transactions do track as I am very careful about cookies and adblock. It was successfully resolved by a manual claim however. This was for a purchase of multiple train tickets, which may be unusual.
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drspa44 | 10 Jan 2020
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Has never tracked a claim succesffuly
I travel once a week via Chiltern Railways and it has never successfully tracked once in over 15+ purchases. No luck in reporting a missing cashback claim either
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elcook | 21 Mar 2024
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All my cashback due from Chiltern has been refused -
I've done more than 30 bookings .... I get cashback from lots of other retailers so I don't think it is something I've done wrong. :(
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martcrane | 27 May 2023
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Everythime I use it, it does not track and I have to put in a manual claim. It's not cookie related as other websites track.
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Sal80 | 12 Oct 2022
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Cashback simply does not track, and claims aren't honoured.
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jaaydee | 11 Apr 2022
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agreed. i did 2 purchases, both tracked as ZERO, don't bother -false advertising
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dealaddict | 17 Mar 2022
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None of the transactions with Chiltern actually ever track. Always have to put in manual claims. Longest one has been 7 months so far!!!
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sandco | 12 Jan 2022
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They don't pay out on legitimate claims, always stating they cannot find the transaction which is a lie..
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dezzac | 20 Apr 2021
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5 months so far, still nothing. Not even tracking and had to raise a claim. Not impressed.
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DarrenJCarol91 | 16 Feb 2021
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100% of my Chiltern Railway transactions were declined. If I can give it ZERO stars, I would! DO NOT USE THEM!
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itsmewhoami | 08 Apr 2020
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Two separate purchases on different dates. Neither has tracked.
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Chris_O | 08 Mar 2020
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Three times I've brought tickets each time its not tracked
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cranie | 06 Mar 2020
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Cashback does not work!
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gabrielitx89 | 22 Jan 2020
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Too slow to pay - had to chase them after waiting 2 months
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jharri54 | 08 Oct 2019
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Like the first, a second purchase with Chiltern failed to track. Had to contact TCB. Chiltern did then pay both transactions. Won't be using them again - too much hassle.
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dampsquib | 08 Sep 2019
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Too many transactions don't track, particularly multiple purchases that have a good deal of value to them?!!
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Martin0512 | 28 Aug 2019
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Failed to track. Lodged a claim, but still waiting. TCB says it might be 2 to 3 months before they reply.
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dampsquib | 29 Jul 2019
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