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its 5 months since i have bought using the cashback link and lodged a claim and no response from retailer nor cashback team
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matliya | 20 Mar 2011
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Very nice customer service, can return items to any store if required.
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esmall | 13 Mar 2011
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Good quality product with quick delivery.
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DawnB | 04 Mar 2011
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Bought 4 shirts for £100 expecting a tenner back, but it appears that they pay on the ex-vat amount so it's more like £8.50. It would be nice if this was displayed clearly on merchant site on tcb. Otherwise thoroughly good experience and totally recommend CT Shirts.
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| 02 Mar 2011
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Wxcellent quality and service
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pdgrimshaw | 01 Mar 2011
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I chose a formal shirt for £24.95, then remembered TopCashBack, so went back to the Tyrwhitt site using TCB (10.1% cashback). Suddenly my £24.95 shirt had gone up to £34.95! So, using TCB with this merchant would have cost me about £7.50 extra, even after I'd had the CashBack.
A nasty trick that discredits both this retailer, and TopCashBack. Let's be vigilant about these deceitful practices, and make sure we (a) post comments on this site to warn others and (b) vote with our wallets by refusing to use retailers who have "special" prices just for TCB customers.....
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RTJM | 15 Feb 2011
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Excellent quality shirts at a good price.
Ordered Monday, arrived Wednesday
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| 10 Feb 2011
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Excellent customer service! Good, reliable, quality products - delivered quickly. Relatively quick at processing cashback too!
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TiggyWhyte | 10 Feb 2011
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Just to add to a previous comment that apparently the cashback is applied to the ex-VAT price, so it is not really 10%, but closer to 8%. This used to be different and it would be good if Topcashback added a small note as they do with other retailer with similar policies.
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cfduarte | 10 Feb 2011
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Great quality shirts (as always), cashback quick to track
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chrisbobs | 05 Feb 2011
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Tracked quickly great quality shirts at a great price
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bigperms | 22 Jan 2011
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good quality product, excellent service, excellent cashback service.
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scrooged | 19 Jan 2011
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Excellent retailer with high quality products. Cash back always processed swiftly.
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Frank3 | 18 Jan 2011
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Cashback much quicker than it was.
I have now noticed that the cashback (10%) I was awarded was the price excluding VAT. Hasn't happened before; didn't know the T&C's had changed.
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elms_r | 13 Jan 2011
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tracked ,and payed within a few weeks.
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dob | 22 Dec 2010
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Top Notch clothing and service. Fast cashback
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Nnar | 16 Dec 2010
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Just noticed that if you use the Topcashback link to go to this website, the prices are often much higher than if you go direct to their website. A £29.99 shirt I purchased costs £34.99 using the Topcashback link, and a £20 tie costs £25. Beware of this catch - even after the cashback, you can end up paying more.
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dwirth | 15 Dec 2010
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Payable and confirmed very quickly, so no problems so far. Always great quality products from Charles Tyrwhitt, and brilliant customer service if ever required, include cashback on top and you have a perfect reason for using TCB.
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barkeyo | 26 Nov 2010
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I received a special offer in the mail, and the code didn't work when I went to use it online. Their phone customer sorted it all out, and I got to make the order online for the cashback, with a manual adjustment to reflect the special offer. Quick, apologetic, and helpful - faultless customer service.
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| 24 Nov 2010
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Excellence in every aspect !.
Perfect products at reasonable prices.Fast delivery of well packed items.
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sirtighttrousers | 20 Nov 2010
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My wife loves their stuff.the cashback enables her to buy better quality stuff than we could otherwise afford.
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nokando | 06 Nov 2010
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Did not track first time round but after claim, very succesful
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pandaevans | 02 Nov 2010
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Didn't track, had to send an enquiry.
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Citybee | 17 Oct 2010
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Tracked the following day of purchase, but it looks like the cashback is excluding the VAT element of my purchase. Can't complain though, it's good stuff from here.
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MellowmanHez | 12 Oct 2010
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