TopCashback Top-Up Explained

Posted on 28 Sep 2016 Posted in  Tips & Updates
top-ups

As the UK’s most generous cashback site, we love to reward our members.

When you shop through TopCashback the retailer pays us a commission for your purchase which we give to you as cashback.  Not only do we give you 100% of what we get, we like to give you a little extra from our own pocket. That’s where top up comes in.

Classic Member Top-up

If you’re a Classic TopCashback member we will give you an extra 1% on top of what the retailer gives to us – making it 101% cashback. Even though we give you a little more, this membership is totally free.

For example, if Aviva are giving £60.00 cashback, with the added 1% Classic Member top up this becomes £60.60 cashback.

 

Plus Member Top-up

Plus Members get an even bigger top up from us. An extra 5% on top of what we’re given by the retailer – making it 105% cashback. We do keep £5 per year for the extra rewards of Plus membership, but it’s only taken once you’ve earned cashback.

For example, if Aviva are giving us £60 cashback, with the added 5% Plus Member top up this becomes £63.00 cashback.

Top up is automatically applied to all our rates on our site depending on which membership you’re on.

Occasionally we also run bonus promotions where we give you even more on top of our Classic and Plus top ups. Again, the top ups are automatically applied so you don’t have to do any complicated calculations. Just make sure you keep a look out so you don’t miss out on any extra cashback.

Comments
katystephenson06 Sep 18 - 17:20Hi

If you are a plus member does it automatically display the % Cashback you get? I'm worried that all this time I haven't been received the right amount of cashback because it doesn't say anywhere what it is! Does the top up amount go into my account later than the bulk of the cashback?

Thanks
Hey,

To make this simplier the top up is already included in the cashback rates shown on site :)

Best wishes,
Matt
Jodielea110906 Jul 18 - 16:55I have something that was purchased weeks ago, almost 2 months and it’S still pending, also it’S taking forever for anything to become payable I feel I am wasting my time using too cashback
Nhungngo04 May 18 - 02:33I have a question? The top up amount shown on each transaction, I wonder, when will they be paid? Even when your cashback has been payable but the top up amount is not included in the total cashback.
Hey,

I am a little confused by your question as the top up is included within the tracked cashback.

If however, you mean the transaction bonuses we sometimes run please submit a support ticket so our team can check this out.

Best wishes,
Matt
hgraham119 Dec 16 - 15:16Cannot understand why in being a plus member, get top ups on only certain purchases.

Thanks
Hey,

I am sorry to hear you don't believe being a Plus Member is for you. If you send in a support ticket our team will be happy to assist with this and discuss your options further.

Best wishes,
Matt
Emab0829 Oct 16 - 11:05Hi can you help please I have 2 payments that say confirmed how long do they say confirmed for before they are payable.
Thanks
Hey Emab08,

Generally, it takes the merchant around 8 weeks to pay for a confirmed transaction but it can be much sooner.

If you ever would like a member of the team to take a closer look at your transaction, please do submit a support ticket.

Best wishes,
Matt
mixedupangel17 Oct 16 - 20:59Would be nice if members actually knew they were having their membership changed before you decide to charge them for a service they had no idea they were buying.
yorkshiremumof416 Oct 16 - 14:46I purchased items this weekend as there is suppose to be an extra 10% Bonus offered. My account is only showing the original percentage bonus not the extra 10%. Why is this? Example I received 5.5% On an Argos order but should have got an extra 10% As well.
clarkybravo14 Oct 16 - 21:25What is the cost?
clarkybravo14 Oct 16 - 21:25What is the cost?
ConorCharlie6914 Oct 16 - 11:16Hi, have been a member nearly a year and as of yet, not been able to have my money transferred, that is way I haven't used 'topcash' for a while. I have done everything needed to have my money transferred but to no avail. Could you please sort my account out for me. Thank you.
maisey201510 Oct 16 - 15:00Topcash is a great service ive only used it twice I wouldnt shop online without it its fab everyone should have it thanks topcash
hillary4409 Oct 16 - 00:12I notice I am a plus member... Do I pay for this?? If so how do I cancel it??
Many thanks Eileen
Kellyalan7930 Sep 16 - 20:12How do I spend my cash back credit balance
sclement30 Sep 16 - 15:41What are the differences between classic and plus members. How do we know what we are?

The differences include the top up explained above and other perks like increased tell a friend bonuses. You can find full details on this page: TopCashback.co.Uk/Classic-or-plus

I do hope this helps you in explaining the difference between Plus and Classic Membership and that you find the perfect membership for your usage.

Best wishes,
Matt
TopCashback Support
lisa241030 Sep 16 - 10:45Is this just on today purchases as i'm new to all this. Don't know many who give you something for nothing lol
For today only we have a big boost event and the details for this are around the site but the above top up is the top up for transactions made every day on TopCashback.

If you do have any further questions at all please do drop our Customer Service Team a ticket via the Customer Service section of your account as they will be happy to help.

Best wishes,
Matt
TopCashback Support
Member43169778583229 Sep 16 - 23:07Still don't understand how it works is there something I have to do apart from buying.
We do all the hard for you so you can continue to view the rates on site and purchase as normal :)

If you have any questions please feel free to drop our support team a ticket and they will be happy to help.

Best wishes,
Matt
TopCashback Support
Annagolab29 Sep 16 - 19:26Ok