Get up to 15.75% of your purchase back when you shop with Ancestry Join TopCashback Free
Get up to 15.75% of your purchase back
when you shop with Ancestry

Ancestry Reviews

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TopCashback members who have mentioned it in Ancestry reviews seem to love the service and/or product they received from Ancestry. Some of the comments include “very enjoyable and interesting” and “a great price, product and cashback too”, while one member stated: “AncestryDNA — easy to follow instructions and mind-blowing results.”

While it is true that some members who chose to leave an Ancestry review said they did not receive as much cashback as they were expecting, had theirs declined or were disappointed it took longer than expected to become payable, there are many positive comments. These include “tracked immediately and became payable on time”, “no problems with tracking and paid faster than most” and “a pleasure to do business with Ancestry”.

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Ancestry Reviews
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I am having a problem with either ancestry or topcashback. When on ancestry, the pop-up box for topcashback appears every time I change screens. I can delete it every time but it is REALLY ANNOYING!"
  Wrightio | 13 Sep 2018 Report Abuse
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Very poor. I am still waiting for the cashback after nearly 10 months. I have lodged a missing cashback claim, but it has been waiting for the merchant response for months.
  hannah_storm89 | 13 May 2018 Report Abuse
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Declined cashback - do not trust
  robicos | 12 May 2018 Report Abuse
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Did not receive any cashback - very disapointed.
  joannewhalin | 11 May 2018 Report Abuse
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Appalling! I am due £25 cashback from August 2017 - it is now almost May 2018 & despite numerous lengthy communications I AM STILL WAITING! (I've had to give 1 star, but if I could give none, I would)
  sng165 | 24 Apr 2018 Report Abuse
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7 months after lodging a missing cashback claim and still nothing, the added cashback swayed me to join Ancestry, then they won't pay, how many other people does this happen to
  skankycat | 22 Apr 2018 Report Abuse
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Appalling. Did not track, then did not come through until MAY from DECEMBER.
  ciorstaidh | 18 Jun 2017 Report Abuse
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Very,Very Slow. Had to open query with Top Cashback before they responded. Total of 3months!
  apcwmwl | 29 Apr 2017 Report Abuse
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Not very clear, also quite expensive although thats nothing to do with cashback process
  Matt_Notherwood | 19 Feb 2017 Report Abuse
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I have been refused the cashback on DNA testing. The only reason I placed the order was because of the cashback. Not happy with this service at all.
  Paulaj7771 | 02 Feb 2017 Report Abuse
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Poor. I've been waiting a full year for my cashback. Despite a number of nudges and an email to TopCashback I'm still waiting....
  Peewitt | 20 Oct 2016 Report Abuse
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I have been waiting over 13 months to receive the cashback - still nothing!!
  MaccShark | 28 Sep 2016 Report Abuse
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Cashback was not forthcoming! Ancestry apparently refused to pay even though I followed the instructions completely. TCB were unable to improve on this. I will definitely not be using this again!
  lulublues | 21 Sep 2016 Report Abuse
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An expensive way of learning very little
  bigal6 | 16 Jul 2016 Report Abuse
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What a surprise.Ancestry refused to pay, again. Considering what a rip off this company is at full price, this is the only way I'd use them, and yet again they failed to deliver. It's a shame their competition isn't up to standard...
  slanko | 30 Jul 2015 Report Abuse
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I am still waiting nearly a year on. Purchased membership in March 2013! I have sent nudges to TC and also contacted ancestry who weren't interested and told me to contact TC. This is only the 2nd bad experience I have had with cashback all the rest (over 20) have all paid out really quickly. I only joined Ancestry as opposed to a competitor due to the amount of cashback. I won't rejoin ancestry again.
  sally0189 | 14 Feb 2014 Report Abuse
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Still waiting for anything from Ancestry!
  KNagasaki | 30 Nov 2013 Report Abuse
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Still waiting for my cashback and now into month five and counting have to say that I am disappointed with Ancestry, whilst the site is pretty good, at present I doubt I will renew, due to my experience of not getting the cashback owed
  mpholloway | 05 Jun 2013 Report Abuse
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Like many others, it would seem, my purchase hasn't ever tracked after over a year. Why do TopCashBack continue to let them con people into thinking they are going to get a high level of cashback when they clearly don't honour it?
  Gibbo | 22 Dec 2011 Report Abuse
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Zero cashback for 2 consecutive years - wasn't renewing an existing subscrption either occasion as I'd let them lapse. No use for cashback, but as I've previously stated, great site for genealogy!
  Jacqui_Bell | 14 Dec 2011 Report Abuse
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Paid out the first time I used ancestry, this time it didnt track and refused to pay! I will be going elsewhere when this years subcription is up. VERY disappointed.
  boxerlady1953 | 31 Mar 2011 Report Abuse
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Terrible cashback customer service from both Ancestry and Topcashback. I have had a claim outstanding now for 6+ months. No acknowledgement to numerous nudges. Most expensive subscription made better by 25% cashback offered...but no payment
  850241651 | 19 Sep 2010 Report Abuse
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Can I ask please if you are renewing your subscription - how do you get the cash back? do you cancel and then start again? Many thanks
  d3319136 | 10 Jun 2014 Report Abuse
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Don't do it! you will not get the Cashback please read mine and others experiences here to get the picture. It took nearly a year of chasing to get Ancestry to fail to honour my cashback and I have now subsequently cancelled my subscription which is just coming up for renewal.
  mpholloway | 26 Jan 2014 Report Abuse
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Spike86 last year cashback appeared promptly so why after taking out a renewal for my wife is there still no sign of it in my cashback account, like many others who have paid GOOD money on the belief that the cash back would be forth coming I to say the least am to say the least disappointed!!!!!!!!
  | 29 Nov 2013 Report Abuse
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