Get up to 15.75% of your purchase back when you shop with Ancestry Join TopCashback Free
Get up to 15.75% of your purchase back
when you shop with Ancestry

Ancestry Reviews

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TopCashback members who have mentioned it in Ancestry reviews seem to love the service and/or product they received from Ancestry. Some of the comments include “very enjoyable and interesting” and “a great price, product and cashback too”, while one member stated: “AncestryDNA — easy to follow instructions and mind-blowing results.”

While it is true that some members who chose to leave an Ancestry review said they did not receive as much cashback as they were expecting, had theirs declined or were disappointed it took longer than expected to become payable, there are many positive comments. These include “tracked immediately and became payable on time”, “no problems with tracking and paid faster than most” and “a pleasure to do business with Ancestry”.

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Ancestry Reviews
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10 weeks??! Not really worth the effort for the amount involved.
  BigTezza | 17 Jul 2018 Report Abuse
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I am very disappointed with the lack of cashback tracking regarding my purchase for my annual subscription for Ancestry.co.uk, and I am even more disappointed that TopCashBack do not take into consideration any of these many negative feedbacks when allowing a merchant to continue to promote it's goods and services on it's site, knowing that's it's very unlikely that it's customers will ever get any cashback at all.. I just wish I had read the feedback first before making my purchase, as I certainly wouldn't have made my purchase knowing what I know now, it would have been far cheaper to buy the ancestry programme again, you at least get 6 months free subscription.
  | 15 Oct 2013 Report Abuse
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Still waiting for Ancestry to track my purchase of August 2011. TCB trying their best forme as usual.
  Sea_Pigeon | 20 Jan 2012 Report Abuse
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Finally after 5 months I received the full cashback! So please disregard my previous comments. Thank you Topcashback for your help. Regards boxerlady1953.
  boxerlady1953 | 07 Apr 2011 Report Abuse
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I had to submit a missing claim and it took a while to be sorted but once it was the cashback became payable immediatley.
  penped | 17 Aug 2010 Report Abuse
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Issues with delivery and mis-delivered twice which was also very expensive
  RichardNuttall | 17 Jan 2018 Report Abuse
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Limited spending once Cashback is through
  Robbie115 | 10 Aug 2017 Report Abuse
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It took a very long time for this to appear in my account
  michaelpotts | 20 Jul 2015 Report Abuse
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I got my Cashback the First year but this years Cashback and Subsequent Submission to Chase it have disappeared from my Account. Therefore Like Others why do they still advertise them when they don't pay out. I have had a similar problem on a Product update of there's, sending me an email for it at discounted Price - Purchase then annoyingly Ancestry then send me out an Email with 25% off (Cheaper again) when they Know I have all ready bought the Item 2 weeks prior. For the Sake of Repeating myself why do Cashback use them and then don't follow up on the Chasing and drop it with no warning no nothing and Heed the Customer Complaints to them.
  shan10 | 31 Oct 2013 Report Abuse
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Great service from Topcashback but they couldn't get my cashback from Ancestry after 18months of trying. Another failed promise from this retailer unfortunately.
  Sea_Pigeon | 10 Dec 2011 Report Abuse
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After over a year & a couple of nudges, still no cashback even tracking... Ancestry is a great website for family history, but don't buy a subscription unless you're prepared to pay the full price. I don't know whether my experience is due to subscribing previously - maybe you need a new email address each time?
  Jacqui_Bell | 25 Oct 2011 Report Abuse
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Inconsistent cashback - don't rely on it as part of your purchase decision.
  Sea_Pigeon | 28 Sep 2011 Report Abuse
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Will I ever learn !! For the second time in a row have waited weeks for any sign of a tracking. Not at all impressed with service from Ancestry or, I am afraid to say, tcb in this matter. With several other providers available will look seriously at my choice when current contact expires.
  | 05 Feb 2011 Report Abuse
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Once again, this merchant failed to track. This also happened a couple of years ago when I joined Ancestry.co.uk. It took months to get paid last time and no doubt will take as long this time. I not impressed with the failure of this Merchants cashback promise.
  thriftyg | 27 Aug 2010 Report Abuse
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I purchased from Ancestry on 11 June 2010 and still waiting for it t track. This is the second time I have purchased and not received the cashback. Its a con!
  Kym4321 | 23 Aug 2010 Report Abuse
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I bought a subscription on 8th June (because I thought it was good value if I got cashback!) and am still waiting for the cashback to be tracked. Topcashback are trying to chase it for me.
  Sea_Pigeon | 19 Aug 2010 Report Abuse
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Absolutely awful!! Took nearly a year to get my cashback from these people.
  thriftyg | 26 Aug 2009 Report Abuse
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I have a Pay-monthly subscription to Ancestry and have received the cashback successfully. It took a few weeks but got it in the end. This greatly reduced the cost of membership so was well worth it.
  Sea_Pigeon | 23 May 2009 Report Abuse
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Ancestry take a very long time to pay cash back and this offer means you cannot access information I previously accessed on basic subscription. Very disappointed.
  Frenchy Girl | 12 May 2022 Report Abuse
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Didn't get cashback, showed N/A
  Murphy208 | 05 Apr 2022 Report Abuse
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After several years asking for it to be chased and Top Cashback trying their best to get payment for me, it had to be written off as a declined payment. Even though it tracked and I have proof of purchase of the DNA kit. Plus I've referred four family members to Ancestry, so I am disappointed with how this turned out.
  Grab1T | 10 May 2020 Report Abuse
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If I could give zero stars I would. Don't expect cashback to ever be forthcoming from Ancestry. Placed an order for DNA kit on 29 Sept 2017 and I am STILL WAITING for my cashback, despite Top Cashback chasing it regularly over the past few years.
  Grab1T | 01 Jan 2020 Report Abuse
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Didn't track and didn't pay. Absolute joke.
  Janey260774 | 27 Sep 2019 Report Abuse
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Not paid amount as advertised.
  cougar12 | 05 Apr 2019 Report Abuse
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Terrible - refused to payout getting on for 2 years later... even though it tracked. Dishonest!
  wrighte001 | 03 Mar 2019 Report Abuse
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