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Get up to 6% of your purchase back
when you shop with Aliexpress UK

Aliexpress UK Reviews

When it comes to feedback provided by TopCashback members who have made a purchase on AliExpress UK through us, they praise the merchant for the pleasurable shopping experience they provide and the fact the site is easy to use and offers great products at excellent prices. Customers also expressed delight that their items were delivered on time to the UK without any problems.

AliExpress has an overall three-star rating on Trustpilot, with happy customers highlighting the extensive range of products available at affordable prices. They point to the fact the site features helpful sellers and provides free delivery, while some who have used it praised their dispute process.

Aliexpress UK Reviews
	Avoid at all costs would be my recommendation! Had to return a DEFECTIVE item. AliExpress said they couldn't generate a pre-paid returns label and instructed me to pay for the return, advising that this would then be refunded. The cost of the defective item has been refunded but Aliexpress are completely refusing to refund the return postage - £9.95. Have been through all possible channels to have this re-investigated but they persist in refusing even though they acknowledge that all their guidelines were followed and that I have submitted all the evidence that they have requested. Very poor customer service, will avoid at all costs in the future.
	Thriftyme57 \| 14 Oct 2025 Report Abuse
	Cashback declined Cashback declined for no reason....
	littlekev \| 13 Oct 2025 Report Abuse
	Purchased 4 Alloy Wheel Center Caps Purchased 4 Alloy Wheel Center Caps, the price for four was way below a single one from the Main Dealer and the quality was better!
	tonyprior \| 10 Oct 2025 Report Abuse
	really cashback went through fine no more problem with ae as any other site
	yop54321 \| 10 Oct 2025 Report Abuse
	DECLINE ALL PURCHASES AE is now declining all cashback, buyer beware, use alternatives
	MingoAuditorium \| 10 Oct 2025 Report Abuse
	ALWAYS REFUSE CASHBACK ALWAYS REFUSE CASHBACK. Should not be surprised a dodgy site refusing genuine cashback..shopping somewhere else now.
	Feargal \| 08 Oct 2025 Report Abuse
	NEVER GET CASHBACK This merchant always declines cash back, I have waited 5 years yes 5 for multiple cashbacks to track as declined…. Purchases from 2020 declined this year?
	Unijosh96 \| 08 Oct 2025 Report Abuse
	Always declines cashback Not sure why topcashback wouldn't just remove AliExpress as never pay and always decline.
	asif_patel23 \| 04 Oct 2025 Report Abuse
	Takes years if you even receive it. Firstly, never buy from this retailer. If you do, don't expect to receive what you purchased, or to receive anything - it'd be easier for you to simply throw your money in the bin. If you were also foolish enough to use Topcashback for your "purchase", you might see 1p in about 3 years.
	HellsBellers \| 01 Oct 2025 Report Abuse
	Cashback declined Cashback was declined after 5 months
	hhcl2015 \| 22 Sep 2025 Report Abuse
	So so Sometime they don't pay ,but most of the time they do pay.
	gordibre \| 18 Sep 2025 Report Abuse
	Payment declined after 5 months. Like many others here I had a valid claim for a large purchase of £913. After 5 months it was eventually declined. I chose this retailer due to the cashback offer and will not purchase through them again.
	jonno12 \| 11 Sep 2025 Report Abuse
	Great items at a fantastic price. Cashback was flawless from this seller. It tracked within the time frame given. No complaints here.
	Oh Denny boy \| 08 Sep 2025 Report Abuse
	Large purchase declined after 5 months After getting few refunds worth of less than a pound, I've made a big purchase, and the main reason I've went with Aliexpress was this cashback. However, they've conveniently declined 55 pounds of cashback after exactly 5 months. They are trying to hook you in with few pence cashbacks then decline larger sums.
	bekyen \| 26 Aug 2025 Report Abuse
	all the transactions get declined lately only tracks on low value transactions all the ones that are bit higher up on value will either not track or get declined with no explaination why. cant recommend using the service with this retailer.
	mikalo89 \| 26 Aug 2025 Report Abuse
	Hit & Miss WITH THEM.... A lot of my cashback with them recently have been decline - 50/50 with them - sometimes you get it and sometimes you don't - so annoying.
	Alanp709394 \| 21 Aug 2025 Report Abuse
	Scams - decline cashback and wont show evidence of why Everything was done as usual, but aliexpress has started declining cashbacks as they state 'theyre not the final referrer' which is untrue. The topcashback team is unhelpful, and does not ask aliexpress for evidence of this. So they just keep your money,
	MingoAuditorium \| 21 Aug 2025 Report Abuse
	Waste of time They offer attractive cashback offers but denied a valid claim on a high value order. I clicked through the TopCashback link and used one of their TopCashback discount codes but they claim "TopCashback was not seen as the final referrer of the purchase".
	roxyr \| 19 Aug 2025 Report Abuse
	absolute scam - should be removed from topcashback Clicked through from start to finish in one sale for £255 and it never tracked - put in claim and rejected. Excuse after excuse - AVOID if expecting cashback. Im 100% sure topcashback got their kickback.
	seedys50 \| 19 Aug 2025 Report Abuse
	Tracked but they won't pay My purchase back in May tracked succesfully,but Aliexpress won't pay up.I only bought from them as it was one of the £2 bonus deals and high % cashback.Very annoyed!
	Member1118874671958 \| 15 Aug 2025 Report Abuse
	Absolute joke Absolute joke, you buy something because of the excellent cashback but they refuse to pay. I clicked through topcashback it registered my visit, the cashback registered £35.99 but they still declined my payment.... Someone has stollen my money and there`s nothing you can do...
	flinnyourin \| 15 Aug 2025 Report Abuse
	0 Stars My cashback didn't track, my visit to the website did. Made a claim that was rejected. One to avoid.
	Stegboy \| 14 Aug 2025 Report Abuse
	Can’t give zero stars :( Can’t give zero stars :(
	IcemintB \| 14 Aug 2025 Report Abuse
	Decline valid claims I would not advise purchasing with AliExpress via TCB. They have declined a perfectly valid claim. Avoid.
	rickystrapp \| 14 Aug 2025 Report Abuse
	Wish all retailer were like this Prompt, payer as usual
	Adymole \| 09 Aug 2025 Report Abuse

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