Skip to main content
ENTER
Get up to 12% of your purchase back when you shop with Aliexpress UK Join TopCashback Free
Get up to 12% of your purchase back
when you shop with Aliexpress UK

Aliexpress UK Reviews

When it comes to feedback provided by TopCashback members who have made a purchase on AliExpress UK through us, they praise the merchant for the pleasurable shopping experience they provide and the fact the site is easy to use and offers great products at excellent prices. Customers also expressed delight that their items were delivered on time to the UK without any problems.

AliExpress has an overall three-star rating on Trustpilot, with happy customers highlighting the extensive range of products available at affordable prices. They point to the fact the site features helpful sellers and provides free delivery, while some who have used it praised their dispute process.

Log in to review
Aliexpress UK Reviews
friend icon
Fair Enough!
I've been buying off Aliexpress for a number of years and always been happy with the service in general. Have had a fair amount of cashback from this merchant and seems to process is a timely manner. Would use again.
  transmission1 | 11 Mar 2025 Report Abuse
friend icon
Never the correct amount
AliExpress will never pay out the correct amount before VAT it's always short. If it's more than a couple of quid expect to wait more than six months and if there's another item on same day expect them to try and bundle it together at an even lower rate. For multiple items on the same order made together consider yourself lucky if it tracks 2 out of 5.
  DaiDea | 10 Mar 2025 Report Abuse
friend icon
would recomend
one of few sites that actually work and payout the correct amount
  AbidKhan84 | 09 Mar 2025 Report Abuse
friend icon
Declined again.
The larger the order, the higher the chance of the cashback being declined. Always the same story, item not showing as being purchased via tcb. I now very rarely use AliExpress as they have broken the trust between seller and buyer.
  Old_kent_bloke | 07 Mar 2025 Report Abuse
friend icon
1000£ paid without any problems
For tracked orders, 3 months maximum for payment. For NON tracked orders need wait from 4 to 5 months for payment.
  Member1295273119827 | 06 Mar 2025 Report Abuse
friend icon
Absolutely guaranteed to refuse cashback for EVERY order. Avoid.
Cashback for this retailer strangely always gets refused by them. Fair play to TCB though for paying out when you fight the claim with proof of purchase.
  cockneybrum | 06 Mar 2025 Report Abuse
friend icon
Don't bother
Waste of time - even one star is too generous . Even when a missing claim lodged with order number it was still claimed that order wasn't seen - how can that be!
  57lacy | 06 Mar 2025 Report Abuse
friend icon
Always deny
They will use any excuse to deny a claim
  StevieHoops | 06 Mar 2025 Report Abuse
friend icon
Tracks Every Time!
Tracks every time I make a purchase. Unlike some retailers, I never need to raise an issue with Aliexpress. Nice one!
  Froudy1 | 03 Mar 2025 Report Abuse
friend icon
the quickest
100% has to be the best and most consistent company. I use them all the time and the % is between 6 and 12% so not to be sniffed at.
  happydayshappynights | 23 Feb 2025 Report Abuse
friend icon
Aliexpress fraud
They take money for items with no intention of shipping them Send a piece of rubbish through the post and then pretend to sort the problem.out. All the time making excuses as to why they can't refund your money. A planned and we'll thought out money fraud that means they get thousands of £ of customers money they use while they pretend to work hard on.sortjng the problem...scammers!
  Marty46 | 06 Feb 2025 Report Abuse
friend icon
fast payment
fast payment great
  zulfikhan | 04 Feb 2025 Report Abuse
friend icon
Tracks Every Time!
Very easy to get your cashback from AliExpress. In most instances it trackes within a couple of hours of your purchase.
  Froudy1 | 01 Feb 2025 Report Abuse
friend icon
Quick payers
Tracks quickly and becomes payable pretty quick. Good items here at very reasonable prices
  Flashblade | 01 Feb 2025 Report Abuse
friend icon
Never tracks
Always problem with tracking. Sometimes not worth of submitting claim as it is never real value.
  Charmone | 22 Jan 2025 Report Abuse
friend icon
Works as it should
Would be great if payable is quicker, 14 weeks is a bit long. Leaving this aside everything else is just as it should be.
  Freddy222 | 20 Jan 2025 Report Abuse
friend icon
Never tracks
Never tracks. Then when you put in a missing cashback request they give you a fraction of what it should be
  louiswenley | 13 Jan 2025 Report Abuse
friend icon
Never Tracks Purchases
Never seems to track purchases now through phone, it did work before. Hasn’t been working in a long time, since November 2024.
  0111 | 11 Jan 2025 Report Abuse
friend icon
Good.
Thanks love using AE.
  soaresmarc | 10 Jan 2025 Report Abuse
friend icon
Cashback takes too long.
I give this platform 90% but regarding the Cashback feature unfortunately it takes toooooo long to be available for payout.
  marstone | 18 Dec 2024 Report Abuse
friend icon
Used Ali a lot, but lots of problems
I have bought hundreds of items from AliExpress. Most purchases are fine. However, on TCB some items don't track. Eg if 10 items are bought on one order, sometimes only 6 track. Also, higher value items have often not tracked and a claim is is not successful.... AliExpress refuse. The biggest issue is if there is a fault or problem with an item. In my recent experience AliExpress basically don't refund. They demand it is returned at your expense, to China or a UK address and then don't refund. So you are left out of pocket for the defective item and return postage. Be warned, it seems to be common AliExpress practice if you Google. I am trying to get chargeback from PayPal..... and I'm not so keen to use AliExpress going forward.
  r1_exup | 15 Dec 2024 Report Abuse
friend icon
The percentage of cashback is satisfied
The percentage of cashback is satisfied, however it take too long time to encash.
  John C W Lam | 10 Dec 2024 Report Abuse
friend icon
Used to payout out slowly yet constantly declining all cash back now
As title says
  Throttle | 07 Dec 2024 Report Abuse
friend icon
Perfect tracking
No problem tracking this!
  CMcSherry | 03 Dec 2024 Report Abuse
friend icon
No cashback and an awful company to deal with
Cashback tracks and then gets declined every time. Awful company to deal with if there is a problem. Had to go back to our credit card company to resolve. Avoid - they are scammers.
  geraintnorman | 03 Dec 2024 Report Abuse
12345...41      View:   2550100