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Zalando Reviews

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Reviews and experiences from TopCashback members who have shopped with Zalando. Review this merchant

Zalando Reviews
	Great cashback amount (10%) but purchase didn't track and took 3 months to become payable
	Aryx \| 17 Sep 2017 Report Abuse
	Had £1.67 declined from my cashback and have no idea why but not worth the effort to find out!
	GlendaBrown \| 31 Jul 2017 Report Abuse
	I prefer to shop by mobile phone, but topcashback does not allow to visit zalando via mobile.
	\| 18 Oct 2016 Report Abuse
	For some reason the last two transactions have been declined. I've not had a problem in the past and other retailers have tracked ok. This is a shame as the cash back is generous and they sell a good range of clothes
	bobby8 \| 02 Mar 2015 Report Abuse
	Took too long to payout
	patricia30 \| 01 Jun 2018 Report Abuse
	payment is very slow with Zalando, still waiting from December for my payment nearly 3 months, great to get money back back at all though
	decole56 \| 13 Mar 2017 Report Abuse
	Unfortunately none of my transactions have tracked through TopCashback with this merchant, which is very frustrating considering the vast majority of transactions with other retailers are tracked immediately. I've just had a claim rejected. I'm not using Zalando any differently than any other store I visit via TopCashback. The cashback level is good, but seeing as I've not received any and, reading user reviews would suggest others are having the same problem, I'd suggest that if the cashback is important to you then use another shop. The retailer has a lot of good clothes on offer in the latest fashions. I've purchased a few t-shirts, some of which have been brilliant quality, others not such good quality for the price - the sort of fabric that twist in the wash. I did return one item which all went smoothly.
	Rikster \| 16 Jul 2014 Report Abuse
	Cashback not tracked. Claim submitted but no joy as yet. I wouldn't bother using them for cashback again - they may have a high cashback rate but they don't pay it!!
	madsybaby \| 06 Dec 2013 Report Abuse
	Not a positive experience, should have got 10% cashback as a new customer, only got half.
	jdubayle \| 20 Feb 2018 Report Abuse
	inconsistent on their percentage payouts. Declined one payout yet paid double on next days purchase.
	barahs \| 12 Sep 2017 Report Abuse
	Took too long to receive cashback.
	Beams314 \| 03 Aug 2017 Report Abuse
	Took too long to receive cashback.
	Beams314 \| 03 Aug 2017 Report Abuse
	Poor, if you return anything in your order you lose all the cashback
	ch938776 \| 25 Mar 2017 Report Abuse
	Very slow to confirm and payout.
	Rhythm \| 11 Mar 2017 Report Abuse
	cash back applied only to the purchase price less VAT
	Dlee88 \| 25 Feb 2017 Report Abuse
	Failed to track. Lodged a claim with details of order and click through recorded on TCB but was declined. Cannot recommend on this basis.
	blurb \| 25 Jan 2017 Report Abuse
	bought stuff in July and August. Heard nothing
	paul_kirkbride \| 13 Jan 2017 Report Abuse
	Cashback declined, I registed a complaint and declined again. Would not use again.
	Gareth_Davis \| 18 Dec 2016 Report Abuse
	not give me the cashback so keep away
	jim65 \| 08 Oct 2016 Report Abuse
	Had cashback approved in April, took until August to payout. Longest I've ever waited!
	KirstyFord84 \| 23 Aug 2016 Report Abuse
	Did not track and I had to submit a claim which took a while
	karenhcorbett \| 16 Aug 2016 Report Abuse
	I purchased new Onit Suka trainers specifically via Topcashback. Zalando declined my claim. I could have purchased elsewhere. I won't be using the again as a result.
	wookoid \| 29 Jun 2016 Report Abuse
	I use this retailer regularly and like their service however I am getting very frustrated with their cashback service as whenever I click through via this site, my cashback systematically tracks on a rival cash back site at a lower rate!!!
	\| 16 Mar 2016 Report Abuse
	I rate Zalando no stars, unfortunately, I have to register one star to post my comments. Zalando refused to pay out because it did not recognise TCB 'as the last referral to the merchan site and this transaction'. They came to this conclusion after I asked TCB to investigate. I bought a very expensive pair of boots from them and will not be purchasing anything else from their website again.
	carolineofficer \| 01 Nov 2015 Report Abuse
	Did not track - had to submit a missing claim.
	AndyGreen \| 13 Sep 2015 Report Abuse

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