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Get up to £8.00 of your purchase back
when you shop with Groceries at Waitrose & Partners
Groceries at Waitrose & Partners Reviews
Reviews and experiences from TopCashback members who have shopped with Groceries at Waitrose & Partners.
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Groceries at Waitrose & Partners Reviews
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Great site and service use each week
The site is great and easy to use and the service is great and easy to get cashback on each week.
Some weeks do very on the amount but it is done automatically and no issues with it.
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Joer | 15 Oct 2024
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Cash back does not work with Waitrose
Every time I order from Waitrose I have to do a missing claim. The history in my account shows this. This really needs resolving as it is the only retailer I ever have an issue with.
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jmhuckstep | 08 Oct 2024
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cashback with waitrose does not work at all these days !
Waitrose need to deal with there online customers / affiliated with TCB
I agree with all recent reviews that it simply is not working, CB reduced to nil with no explanation and no goods purchased outside the parameters etc
it tracks but then is disallowed !
in hindsight would of used : ocado, tescos or sainsburys instead
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tamsinlee3 | 02 Oct 2024
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Hasn’t tracked automatically for al,ost a year
… meaning I have to submit a missing cash back claim almost every week, then when I do get it, it’s rarely the amount mentioned in the claim.
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JoCaswell | 20 Sep 2024
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Cashback
I receive cashback almost every week that I shop. Recently, however, there have been three occasions when my order has registered with top cashback but my earnings are zero. I would like to understand why this happens.
Apart from this it is easy to earn cashback from Waitrose.
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Cassandra123 | 12 Aug 2024
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Agree with other reviewer, no payout
£0 earning despite the purchases. Please explain why.
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Moiing | 11 Jul 2024
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Don’t pay out
Payout changed to £0, with no explanation.
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TATidy | 12 Jun 2024
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eventually paid
Did not track, eventually paid through customer service claim
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tbiondi | 11 Jun 2024
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No cashback why stopped
Used to get it but stopped
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jools1175 | 04 Jun 2024
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Rarely tracks
This has got worse of late. Always seems to have issues, especially if you go back and edit a shop after placing the order.
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JohnnyD | 20 May 2024
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sometimes works!!!
ive only been shopping with waitrose a little while 6 times actually and noticed that i get cashback when i dont use their money off vouchers online on items ive bought before but if i use them i dont get cashback so in future im going to check if its worthwhile using them
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Debragillett | 19 May 2024
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Not Tracking
Purchases never seen to track and I have to make a claim on a regular basis.
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Rooney11 | 05 Apr 2024
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no cashback
2023 Order: £106.89 Expected Cashback: £1.58
After several nudges and it's now 2024
Nothng
I've shopped with Waitrse for years!
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summer5unshine | 21 Mar 2024
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Dreadful - almost never tracks
Awful - 32 orders placed and I'm yet to receive a single penny in cashback. Very few orders track and of those that do only one has a pending balance above £0.00. I've only been able to submit a claim once as the other times Waitrose hasn't been on the list, and it was rejected as Waitrose apparently couldn't see my payment.
Based on the cashback offered I'm somewhere in the region of £50 out of pocket.
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JakeStead | 20 Mar 2024
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Not reliable - tracking is all over the place
Sometimes it tracks, sometimes it doesn’t sometimes different values. Seems as though editing orders really confuses things.
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JohnnyD | 16 Feb 2024
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Not consistent payouts
Sometimes Waitrose payout cash back and other times they decline????
Not sure why this happens as its on grocery shopping.
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Member878004758941 | 06 Feb 2024
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Has not tracked my last 4 orders
Used to work well, but for some reason it has not tracked my last 4 deliveries.
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Alexishere | 01 Feb 2024
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Tracks and gets confirmed at £0.00. What's the point?!
Tracks and gets confirmed at £0.00. What's the point?!
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timothylang | 24 Jan 2024
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Most of my cashback claims have been turned down.
I don't have problems with other merchants, but Waitrose doesn't like my computers.
my cash back has nearly always been refused
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colinriley1 | 24 Jan 2024
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Missing cashback ?
I have a total of 13 purchases with Waitrose Groceries as recorded in my account but I do not understand why more than ten of the purchases were not paid with cashback as promised?
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rita56ray54 | 17 Jan 2024
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Not Tracking
Waitrose do not always track the Cash Back request so need to check this .
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Rooney11 | 13 Jan 2024
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Patchy tracking
Doesn’t always track, takes 2-3 months to payout.
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JohnnyD | 09 Jan 2024
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Another Topcashback scam
Cashback never tracks or pays out. They always make up some excuse like the classic 'the network has not identified ourselves as the last referral to the merchants site'. I know how to use topcashback and I know it was the last referral. Many companies including Waitrose should be removed from topcashback if they can't keep their end of the deal.
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101proof14 | 02 Jan 2024
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Months long wait period
My claims never track and I always have to chase, it usually takes around 6 months for them to process missing claims which is just a joke.
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strangelad | 17 Dec 2023
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Shopping bonus
Grocery shopping on line with Waitrose has been a good experience.
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cavelcollins | 03 Dec 2023
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