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Get up to £140.00 of your purchase back
when you shop with Vodafone Home Broadband

Vodafone Home Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Vodafone Home Broadband. Log in to review

Vodafone Home Broadband Reviews
	11 months later no cashback I have been chasing this, it has been 11 months and still no cashback!
	tmnuge \| 13 May 2026 Report Abuse
	Cashback is FAKE Waint 5 month for cashback, and recive message: "The purchase made didn't meet the terms of the cashback offer."
	Eniek \| 28 Apr 2026 Report Abuse
	Cashback paid out It took 5 months to get us connected to the full fibre (mostly issues with Openreach) but it was activated last month and today I've received my full cash back. Can't complain and count myself lucky when I read the other reviews!
	Linz_84 \| 19 Apr 2026 Report Abuse
	Never pay cashback - Avoid Always find a reason to not pay the cashback and claim it's in their terms and conditions. Topcashback should really remove Vodafone as a partner to work with. My advice, pick someone else
	BUR8S \| 15 Apr 2026 Report Abuse
	Total scam Like most of the reviews, you wait a long time (mine was nearly a year) and then told you don't meet the criteria, blah blah blah. It gives Topcashback a bad name on trustpilot etc.
	nedisared \| 29 Mar 2026 Report Abuse
	Waste of time. Same experience as others, claim didn't get anywhere but took a year of chasing to still get a answer of failure.
	JayHay75 \| 29 Mar 2026 Report Abuse
	Dishonest - fabricate nonsense to not pay out Like many of the recent reviewers my cashback was declined saying I did no meet the terms. Utter nonsense. Vodafone broadband should be removed from the platform if they are not going to pay out.
	fruskies \| 21 Mar 2026 Report Abuse
	Oh look my purchase didn't meet the criteria Product is not that great too, drops off every morning. Don't bother
	Chughes92 \| 19 Mar 2026 Report Abuse
	No cashback As with other reviewers, the cashback gets declined. Can't help feeling scammed. Why are they not paying out?
	userdefinable \| 19 Mar 2026 Report Abuse
	No cash back I did everything right when buying from them but Vodafone will get your custom but will not pay cashback.
	DMQ2020 \| 19 Mar 2026 Report Abuse
	Oh look my purchase didn't meet the criteria Product is not that great too, drops off every morning. Don't bother
	Chughes92 \| 19 Mar 2026 Report Abuse
	Almost Perfect Transaction Didn't track initially so raised a claim and waited 5 months, now payable at full amount of £115
	tep1981 \| 19 Mar 2026 Report Abuse
	Vodafone Broadband through Topcashback compare. Purchased Vodafone broadband through Topcashback compare. Been waiting 9 months for cashback. Keep sending Topcashback messages but they just say it's sitting with Vodafone for approval. If Vodafone are not paying then why have them on your site?
	Mhaddow \| 06 Mar 2026 Report Abuse
	11mo and still not resolved Made transaction 11mo ago. Still not tracked or confirmed. Still sat with Vodafone. Suggests that the cashback level is too good to be true and they have very very little commitment to delivering on the offer. I wander whether I can cancel my contract 11mo+ later....
	Adamday79 \| 01 Mar 2026 Report Abuse
	10 months waiting!! 10 months waiting and still no cashback! I only chose Voda because of the cashback and stuck in 24 moth contract. There are better deals with other providers. Mr Angry!!!
	nedisared \| 18 Feb 2026 Report Abuse
	Frustratingly slow to get cashback It took over 9 months to get my cashback. For 6 of these months the case was with the retailer (Vodafone) waiting for confirmation. It wasn't until I wrote several emails directly to TopCashback that they finally awarded me my money.
	KJR60 \| 09 Feb 2026 Report Abuse
	Cashback didn't track - Read the reviews - go elsewhere It would appear I should have read the reviews. Cashback like others didn't even track now 3 weeks later . Go to an alternative CB site or alternative provider if you want Cashback.
	begleym \| 09 Feb 2026 Report Abuse
	Been waiting for them to confirm since August Switched to Vodafone broadband in April, cashback didn't track so put in a claim, was "on ice" until August, heard nothing since, sent multiple nudges, only switched due to the good amount of cashback on offer.
	AKenworthy2309 \| 15 Jan 2026 Report Abuse
	Didn't accept it Went through TCB and completed everything on the Vodafone website only to be told at the last minute that they couldn't process the order. My only option then was to purchase via the Vodafone chat option and they informed the link wasn't working. Hopeless.
	Codone \| 01 Jan 2026 Report Abuse
	No cashback Don't get Vodafone broadband for the cashback! I've been waiting since April and still no sign of it :(
	nedisared \| 23 Dec 2025 Report Abuse
	Cashback Didn’t Track Despite the purchase date clearly showing when I try to contact Customer Service, the option to submit a help form is blocked out. Reading these reviews, I have little hope that the cashback will ever be received. TopCashback need to investigate this as they’re providing are responsible for advertising an offer which is clearly false.
	zaralikesbass \| 12 Dec 2025 Report Abuse
	Cowboys I made sure I went through TCB when changing my broadband to them, waited months for a decision and they knocked me back, don't bother!
	CaFFG \| 10 Dec 2025 Report Abuse
	Don't bother Didn't track, submitted claim May 2025. Over 6 months later and still no response from Vodafone. If I could give them 0 starts, I would.
	oscarkh29 \| 08 Dec 2025 Report Abuse
	Awful They have not paid my cashback, said I didn't use TCB (I absolutely did). Broadband itself drops at least once a week and lags if my son is gaming.
	BeccaBecca \| 20 Oct 2025 Report Abuse
	Cheapest for Vodafone Used twice on a new customer basis over the years. Can't beat the price without the cashback - screenshot the process in case it doesn't track.
	Member126606861716 \| 16 Oct 2025 Report Abuse

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See also: Vodafone SIM Only
Vodafone Mobile Broadband
Vodafone Handset Contracts