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Get up to 10% of your purchase back
when you shop with Village Hotels
Village Hotels Reviews
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Reviews and experiences from TopCashback members who have shopped with Village Hotels.
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Village Hotels Reviews
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Painfully slow. Still waiting for payment from April 2016!
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codge90 | 11 Mar 2017
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It took very very long time to get real money from this retailer
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LMayor | 17 Aug 2016
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cash back not tracking
I have had to put numerous claims in as cash back hasnt tracked for June/July/August
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76bCampbell | 24 Oct 2023
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They don't honour their cashback
Booked and stayed in June, this claim was not honoured.
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racheljack1 | 26 Sep 2023
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Hotels are solid, however cashback seems to be delayed then refused beyond the point at which anyone will accept a claim. If you have to stay here, use Expedia.
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Rploamsdown | 09 Dec 2022
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After many months, I have been notified that Village Hotels has "declined" the promised TopCashback relating to my visit, without reason of course! Clearly, I will ensure that I never visit this or any affiliated Hotel in the future. ANY TopCashback Merchant that cannot be trusted to honour their cashback offers should be BANNED from the site. Otherwise, what is the point of trusting ANY offer?
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topcashbackpeter | 03 Oct 2022
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It would be zero if I could. 16 months after booking, and 12 months after the stay was completed, the tracked cashback was declined
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martrob | 19 Aug 2022
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Dont bother, waited 2 years and got nothing, topcashback support were next to useless as well.
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elofty | 06 Aug 2019
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Two years, cashback still pending. TWO YEARS!!!
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bijalv | 26 Jul 2019
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Had to wait a ridiculous amount of time for payout, paid immediately but had to wait until months after the sat
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Martin_Farran | 12 Feb 2019
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Had to wait a ridiculous amount of time for payout, paid immediately but had to wait until months after the sat
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Martin_Farran | 12 Feb 2019
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I hae 7 claims from over a year ago still pending, when lodged a claim they won't do anything unless i let them know the exact-dates I stayed which is impossible to find out a YEAR LATER.
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bijalv | 02 Jan 2019
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Cashback didn't track. Opened claim. Retailer response “Terms and conditions were not met by the customer”. There were no voucher codes used and I paid at the point of booking so not sure how I couldn't have met the terms and conditions!
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Bloke | 02 Oct 2018
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Still awaiting payment in excess of 12 months later
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swoollett4 | 06 Mar 2018
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I’ve had this a few times now and it’s nearly a year and still no cash back on 4 different claims contacted customer services and told it can months this is from jan 2017 and now in jan 2018
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KellySeager85 | 10 Jan 2018
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Took almost 8 months after payment (And actual stay) for the cashback to be available.
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Kimberg | 04 Jan 2018
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Booked January 2017, stayed August 2017 and had a good experience at the hotel. Big let down with cashback however as I still haven't received it!!! Oh well, it's only exactly 12 months since I paid so early days yet. This is my response to a feedback request otherwise I wouldn't have publicly commented.
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balldy | 01 Jan 2018
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Awful. I booked via TCB as my account showed but they did not pay out, even though i provided my reference number and proved that i did stay.
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jadebuck | 12 Dec 2017
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Still waiting for cashback on 8 bookings between April and August.
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Philip_S | 08 Dec 2017
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Very bad experience, clueless staff all around hotel, will not visit again.
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denjavor | 07 Dec 2017
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Terribly slow payer! Booked in December 2
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lyn5ey | 11 Sep 2017
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Hotel was great, but cashback took over a year to payout despite being "faster paying".
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horlock | 04 Mar 2017
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Very disappointing time for cashback to be paid. Stayed in Feb and was eventually paid in September!
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DebbieMcManus | 13 Sep 2016
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Still waiting for cashback earned last December :-(
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Julie001 | 22 Mar 2016
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