Skip to main content
ENTER
Get up to £25.20 of your purchase back when you shop with Uswitch Mobile Join TopCashback Free
Get up to £25.20 of your purchase back
when you shop with Uswitch Mobile

Uswitch Mobile Reviews

Reviews and experiences from TopCashback members who have shopped with Uswitch Mobile. Log in to review
Uswitch Mobile Reviews
friend icon
Over 6 months and still waiting!
Purchase elsewhere if you're relying on the cashback from these guys.
  Member1092992254919 | 30 Jul 2026 Report Abuse
friend icon
Failed to pay on time - need to chase
Even after giving themselves a whopping 26 weeks (6 months) time to pay they failed to do so. Pathetic!
  estudencova | 29 Jun 2026 Report Abuse
friend icon
14 MONTHS to payout
Took 14 months to get a payout and only thanks to Topcashback for chasing it up.
  mulysdad | 24 Jun 2026 Report Abuse
friend icon
Rubbish
When I purchased my SIM card cash back was due in 8 weeks, Didn’t get paid and they had changed to 3 months this, then they changed it to 6 months and still not paid, very dishonest company don’t bother with them unless they are the very best price and you aren’t bothered about the cashback.
  watford_wendy | 22 May 2026 Report Abuse
friend icon
Thanks
Used Uswitch to switch sim only, paid out in the timeframe stated. Thanks.
  Topss | 13 May 2026 Report Abuse
friend icon
Didn’t pay out
Failed to pay out
  Steven_1234 | 13 May 2026 Report Abuse
friend icon
Hell of a wait!
Cash back paid out, but after a 6 month wait! Wowsers.
  Mavs801 | 09 May 2026 Report Abuse
friend icon
Paid out full amount
Paid out full amount
  carobinson3 | 09 May 2026 Report Abuse
friend icon
Estimated wait of 26 weeks!
Outrageous wait time considering it isn't mentioned beforehand.
  Member1092992254919 | 22 Apr 2026 Report Abuse
friend icon
Rejected without explanation following a mobile switch
I've checked Ts and Cs and can't see where I would possibly fail
  Amgf99 | 14 Apr 2026 Report Abuse
friend icon
Like extracting hens' teeth
Purchase made August 2025, Uswitch declined cashback for unknown reason, raised a case with customer services, cashback eventually paid following April 2026
  Baldbazza | 09 Apr 2026 Report Abuse
friend icon
Slow payout, avoid...
I have purchased SIMs from them twice, and on both occasions they were untracked, which forced me to create a support ticket. Each time, it took almost a full year to receive my refund. It’s an unacceptable waste of time.
  brejnakus | 18 Mar 2026 Report Abuse
friend icon
Excellent
Cashback paid as promised.
  mokho786 | 10 Mar 2026 Report Abuse
friend icon
Cashback
Sadly, got confirmation and payable amount today 27/02/2026, from Nov 2024
  Mml123 | 28 Feb 2026 Report Abuse
friend icon
Didn't track instantly but then came through quickly
Switched our energy using TopCashBack and Uswitch. Got a good deal on my energy and then the £46 cashback made the whole deal even better. Thank you!
  adrianbb | 21 Feb 2026 Report Abuse
friend icon
Waste of time,
Cashback estimate was 8 weeks when I first purchased from them, contacted customer service who said it is actually 12 weeks minimum from start of contract, this was not mentioned anywhere, now Uswitch state it will be 26 weeks before it is paid, 6 months is a ridiculous amount of time to give cashback, complete con artists and topcashback shouldn’t allow them to get away with it.
  watford_wendy | 10 Feb 2026 Report Abuse
friend icon
Still waiting...
Been waiting for 7 months for cashback to change from pending, TopCashback customer service just keep saying the usual unhelpful message about how cashback is taking a little longer than expected.
  Member1182076130617 | 05 Feb 2026 Report Abuse
friend icon
Still waiting on uSwitch cashback
So I had my contract phone through uSwitch in July 2025, still have the contract, but still not had cashback payment completed. The slowest 12 weeks payment ever. Not very good at all.
  MARKYT80 | 01 Feb 2026 Report Abuse
friend icon
Excellent
Quick and efficient
  redbuba | 16 Jan 2026 Report Abuse
friend icon
Not Honouring Sim Only Cashback
Bought Sim Only deal but TopCashback say they declined it... The deals are cheap on the Uswitch website so I have no issues with the merchant but not worth using through Topcashback if they don't honour it.
  wrighte001 | 14 Jan 2026 Report Abuse
friend icon
Slow
Tracked immediately but still waiting and few weeks past the estimated payable window
  Karajan75 | 31 Dec 2025 Report Abuse
friend icon
Took to long
Flashback had to pay me after 14 months waiting very poor
  lotteryking1 | 11 Dec 2025 Report Abuse
friend icon
6 months and still no USWITCH payment
Still waiting for £8.50 sim only purchase made in May 2025! Not very impressed with this company - will not use again.
  Masis | 01 Dec 2025 Report Abuse
friend icon
Do Not Use!
Id say avoid. I bought sim only and didn't use a code or anything. I stuck to the terms and they denied my cashback.
  Bethjess14 | 10 Nov 2025 Report Abuse
friend icon
Can't be faulted
Always pay out and you get the best available deals using uswitch - win/win
  makinware | 04 Oct 2025 Report Abuse
12345      View:   2550100