Get up to 2.62% of your purchase back when you shop with Topps Tiles Join TopCashback Free

Get up to 2.62% of your purchase back
when you shop with Topps Tiles

Join TopCashback To Start Saving

Topps Tiles Reviews

Please sign in to leave a Topps Tiles reviewX

Reviews and experiences from TopCashback members who have shopped with Topps Tiles. Review this merchant

Topps Tiles Reviews
	Although I received the cashback eventually, I feel a wait of 6 months is too long.
	jongupp \| 12 Aug 2015 Report Abuse
	Tried to use Tesco vouchers along with the cash back and was told you can't use the vouchers online and that you have to use them in store then losing the free delivery option
	nuttytartjen69 \| 30 Sep 2013 Report Abuse
	Tiles purchased August 2012. Still havent have my cashback. A long time to wait for £30. Slowest cashback ive experienced through the site and not sure why it has taken so long.
	hredmore \| 13 Apr 2013 Report Abuse
	Order placed on 19 Aug 2012 - still no cashback.
	rafu \| 01 Apr 2013 Report Abuse
	Good quality products purchased but the cashback element is poor, over 3 and a half months and still no sign of this cashback being confirmed. Judging by other comments ill be waiting at least another 3 months.
	hredmore \| 26 Nov 2012 Report Abuse
	Good products, basic customer service and cashback redemption is non-existent! Customer services seems to be run in the back of a bedroom - phoned a few times no answer and then not the most helpful. Still waiting after 6 months for confirmation of cashback, let alone the cashback. Good products - but don't expect cashback.
	idpike \| 07 Oct 2012 Report Abuse
	The cashback tracked very quickly - next day if I remember rightly. In terms of Topps Tiles service, I'm not sure whether to be impressed or not! I ordered on Sunday 14 Nov and it's been delivered today, Thurs 18 Nov, which is quick and I'm pleased with that - I'm certainly not knocking it. However, I'd asked customer services beforehand what the delivery procedure would be as we needed the flooring before we moved house but needed to make sure it arrived on a day I was in. Customer services said I'd get a call in advance to arrange delivery but I didn't (unless you class this as the call I received a few hours ahead of the delivery). What caused me problems was that the whole order has been delivered today (Thurs 18 Nov) despite my order online right now still showing just the underlay dispatched and that the rest is still to come. As a result I hadn't made space for the flooring yet and had to quickly move things to get it in. So, what I'd say is, while delivery time is quick, don't trust what it says on the online order tracking. I'll probably email them my feedback just so they're aware. Companies can't improve if they don't know it's an issue.
	catlover99 \| 17 Nov 2010 Report Abuse
	Purchased tiles before Christmas yet the cashback has only just been confirmed. Guess, I'll have to wait a bit longer for it to become payable.
	Reubin78 \| 18 Apr 2016 Report Abuse
	on the Top Cash back Site, Topps Tiles are flagged as 'faster paying' however, now that I have made my purchase, it states 15 weeks.
	mrsmarblemouth \| 19 Oct 2015 Report Abuse
	Cashback tracked in September, still sat as pending in March!
	kittenface \| 05 Mar 2015 Report Abuse
	Lovely tiles. Kitchen looks great now, but still waiting for the top cash back.
	daveandnicky \| 25 Nov 2014 Report Abuse
	The online ordering system from topps tiles is a shambles because the order is actually arranged by your local store. This means that any problems with your order are dealt with by that store and you have to take tiles to that store for a refund if they are damaged (even though you bought them online). But their online and in-store order IT systems don't tie up very well. It's almost worth not buying online, but then you have to pay the extortionate £42 delivery fee (free online for orders over £150 at the moment). My online order from December 2013 is still showing as pending on topcashback - this is because it is still showing as "order is being processed" on the topps tiles system, even though the tiles have been delivered and installed! I think they will wait for 100 days, then cancel the cashback, because after that time you cannot submit a cashback claim. Overall, I wouldn't rate the service from topps tiles as anything more than average. And, more importantly, I would not rely on getting any cashback from them.
	thequiffman \| 11 Jan 2014 Report Abuse
	Made some excuse along the lines of ' topcashback was not the last merchant before purchase' Not true at all, just a means of avoiding payment on a large purchase.
	nickdynes \| 12 Jan 2013 Report Abuse
	Made a large order in February as tiling two bathrooms, still no sign of the cashback now 10 months later!!!
	Danielsmt \| 03 Dec 2012 Report Abuse
	The product was great and delivered as promised. TopCashBack on the other hand have let me down - it is still pending after six months! Not impressed.
	allanrobbins \| 15 Aug 2012 Report Abuse
	I ordered 15 packs of laminate flooring from them got cashback payable to my account. 2 packs of flooring was left and took them to shop for refund. Finally I found out the cashback has been taken out from my account and for the transaction shows £0.00 cashback. I lost 1.5 pack of flooring amount of cashback because I returned 2 packs of the remaining flooring. BEWARE
	mandsuk \| 13 Mar 2012 Report Abuse
	No Cashback given!
	lsimler \| 24 Nov 2017 Report Abuse
	If i could leave no stars, i would. Made a valid purchase as per terms and cashback showing as confirmed but £0.00 meaning they have declined it. Can't see a valid reason why. Disappointed!
	jebbieb \| 05 Nov 2017 Report Abuse
	cashback decline a few times - reasons not given
	Neeta_r \| 04 Nov 2017 Report Abuse
	Bought in July, still waiting for cash back
	karenwan \| 14 Dec 2016 Report Abuse
	Nine months after the purchase and i still don't have any cash back !!
	kjeffer2 \| 26 Aug 2016 Report Abuse
	Waited over 6 months since transaction and cashback still not paid out. Avoid at all costs!!
	Wilbo101 \| 04 Aug 2016 Report Abuse
	We're 6 months after the purchase and still no sign of the money. Obviously not one of the faster paying merchants as is claimed.
	chriswa \| 31 Jul 2016 Report Abuse
	Buy from them and they dont honour their cash back rates rubbish company. Also more expensive than other tiling shops.
	michelle1778 \| 23 Mar 2016 Report Abuse
	Cashback tracked straight away but was never confirmed and payment is a month overdue! Product was delivered later than quoted and arrived in dirty boxes which marked my carpet.
	neverwinter \| 31 Jul 2012 Report Abuse

1 2 3 View: 25 50 100

Navigation

Cashback

Reviews