“The best price online for what I wanted” is the reason why one happy TopCashback member has decided to leave positive feedback for The Fragrance Shop. Their overall four-star rating has been achieved thanks to customers leaving great reviews praising such things as the excellent all-round service provided, the fact the website is easy to navigate and that goods can be delivered to one of their stores the next day.
One member praises the extremely helpful and friendly staff they encountered when collecting an item from store and another loves the great selection of perfume deals offered, including some which come with free gifts. Other comments include “fantastic shop for perfume”, “stocked the products I wanted at great prices” and “will definitely be using again”. One member also reports that cashback “always tracks quickly”, while another shopper describes the process as “probably the fastest I’ve ever seen a transaction move to payable”.
Despite only having a two-star rating on Trustpilot, many satisfied customers have left reviews on the site, with their delivery service coming in for particular praise. Those who bought from The Fragrance Shop were impressed with being provided with order updates, that they received text messages advising them of the delivery day and time expected - down to the hour of arrival - and the offers and discounts they have on the website, including free gifts.
The feedback provided includes comments such as “speedy delivery, good prices, does everything it says on the tin” and “I have ordered from here quite a few times and never had a problem”.
