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Tesco Direct Reviews

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The fact they offer great prices and deals, provide a good service and deliver quickly are just some of the reasons why TopCashback members love shopping with Tesco Direct. Customers seem to be impressed with how easy the site is to use and the fact that items can be collected the day after placing an order on their website.

Although their overall Trustpilot score is not great, there are many positive reviews which praise Tesco Direct’s prices, the speed of delivery and the updates provided regarding their purchase. Many customers also praise their customer service team with regarding to how they have responded to problems which have arisen with their purchases, including dealing with arranging replacement products, delivery issues and refunds.

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Tesco Direct Reviews
	Placed several orders over the years with Tesco direct, through Topcashback all have tracked but Tesco Direct have declined. Poor show Tesco
	Rhincodon \| 01 Aug 2016 Report Abuse
	Signed up for year delivery through topcash and never got any cash back, even though it was recorded & pending Tesco said they could not find my order!
	JLiggett \| 27 Jul 2016 Report Abuse
	No problems with most merchants. With Tesco Direct the transaction didn't track and claim rejected with no reason given: "I’m afraid that the merchant has taken the decision to decline your missing commission claim, no information in helping to clarify as to why this decision has been reached has been provided"
	andy2112 \| 18 Jun 2016 Report Abuse
	Tesco only merchant that declines every time I use
	Rhincodon \| 07 Jun 2016 Report Abuse
	They've never paid me without me having to chase them up and log a claim.
	addysggorfforol \| 28 May 2016 Report Abuse
	Cashback was declined
	davidutd \| 25 May 2016 Report Abuse
	Rubbish!! Supposed to get £6.28 cash back, got declined???
	ingrid_dewhurst \| 17 May 2016 Report Abuse
	Had to log a ticket to claim cashback :(
	ShafJamal \| 16 May 2016 Report Abuse
	It has been almost a year since I took out a policy with Tesco direct. The cash back they offered still hasn't been paid despite me submitting a missing cash back claim months ago. I will not be using Tesco direct again and do not recommend.
	JayneMilne \| 17 Apr 2016 Report Abuse
	It has been almost a year since I took out a policy with Tesco direct. The cash back they offered still hasn't been paid despite me submitting a missing cash back claim months ago. I will not be using Tesco direct again and do not recommend.
	JayneMilne \| 17 Apr 2016 Report Abuse
	Tesco Mobile refused to pay my cashback even though I was entitled to it.
	Sparrowman \| 17 Apr 2016 Report Abuse
	Two out of three transactions declined have not had this experience with any other retailer.
	Lwhysall \| 08 Apr 2016 Report Abuse
	Poor, only rated one as unable to rate zero
	Laineys_ \| 05 Mar 2016 Report Abuse
	Very poor cashback, mostly new customers only. Often transactions track at zero. I choose to shop elsewhere.
	chiqita \| 28 Feb 2016 Report Abuse
	Tesco and Tesco Direct are rubbish at paying out.
	Nemo98 \| 27 Feb 2016 Report Abuse
	Tesco never pay out through topcash back I have had 6 purchases with them over the years and only once have they paid out go else where like Curry's
	jacrobokapi \| 14 Feb 2016 Report Abuse
	Pre-Christmas transaction did not track .Claim raised and declined by Tesco with no explanation. I'm an experienced cashback user of over 10 years. There is no justifiable reason to decline this, but it's only 75p so I won't get over excited about it. Obviously I won't use them again though!
	tcexpress \| 10 Feb 2016 Report Abuse
	Spent 230 but declined to pay cashback
	CLUB4ME \| 26 Jan 2016 Report Abuse
	Tracked and then declined! - standard pattern for Tesco direct. see recent reviews. Wanted to give 0 stars, but forced to give 1
	weblah \| 23 Jan 2016 Report Abuse
	Tracked cashback then declined! rubbish!!
	kerryski \| 16 Jan 2016 Report Abuse
	Declined cashback. No idea why. Will not use again.
	reamilton78 \| 13 Jan 2016 Report Abuse
	It was tracked and then declined. No idea why though, will submit a claim and see what happen next.
	gambitq \| 12 Jan 2016 Report Abuse
	Tracked ok but then declined.
	scootergirl2 \| 10 Jan 2016 Report Abuse
	Tesco offered 10% cashback when signing up for their any-time delivery service, but their website crashed when processing my order of £209. When I tried it again it said I was already signed up so I couldn't have my 10%! Strangely, it tracked something and gave me a random £3.63 instead of £20.90 cashback! Topcashback have done their best but even with all of the evidence that this was a website failure issue Tesco simply declined and I have lost out to the tune of £17; not impressed! Don't buy from Tesco unless they are genuinely the cheapest price, just treating the topcashback as a lucky bonus if they are in a good mood!
	yara1 \| 02 Dec 2015 Report Abuse
	I bought a Google Nexus & accessories last Nov/Dec 2012 and cashback was tracked at £6.13. After a year of chasing, TCB couldn't get an answer from Tesco and offered me 50% of the cashback total. I took it as I felt I had no option. If I were to buy from Tesco direct again, I would definitely NOT rely on getting cashback from them. Thank you to TBC for chasing.
	deanclan \| 27 Oct 2013 Report Abuse

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