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Tesco Direct Reviews

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The fact they offer great prices and deals, provide a good service and deliver quickly are just some of the reasons why TopCashback members love shopping with Tesco Direct. Customers seem to be impressed with how easy the site is to use and the fact that items can be collected the day after placing an order on their website.

Although their overall Trustpilot score is not great, there are many positive reviews which praise Tesco Direct’s prices, the speed of delivery and the updates provided regarding their purchase. Many customers also praise their customer service team with regarding to how they have responded to problems which have arisen with their purchases, including dealing with arranging replacement products, delivery issues and refunds.

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Tesco Direct Reviews
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They do not want to give you cashback and will decline time after time.
  jendib | 18 Oct 2013 Report Abuse
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My first time using Tesco Direct for Cashback has been a nightmare. At first the claim didn't track so TCB customer services helped me make a claim, which they submitted to Tesco. Almost a year later and loads of running around and Tesco have declined my cashback. They had the date of purchase, order number and cost of the item (which they now don't stock)and TCB have been chasing them regularly and updating me. It might be a one off but I am not happy with the way Tesco have handled this or the outcome especially as they did not give TCB a direct reason for the refusal. They did offer a great product at a great price but this does not excuse the situation unfortunately.
  stevendaking | 11 Jun 2013 Report Abuse
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Says its faster paying, but takes over 8 months. Not impressed.
  angelalloyd | 12 Nov 2018 Report Abuse
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very poor......no wonder they have closed their website
  Mandy157 | 06 Nov 2018 Report Abuse
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As my cashback was declined even after requesting Customer Services to chase it. It has to be a one star rating.
  Hazelhurst | 12 Sep 2018 Report Abuse
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rubbish, they didn't honour the cash back and the hoover doesn't work very well either!
  Trayclay | 03 Sep 2018 Report Abuse
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refused to honour claim
  Tenex | 19 Aug 2018 Report Abuse
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Took 7 months and customer services claim to get Tesco to pay out.
  ChrisLincoln61 | 20 Jul 2018 Report Abuse
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Had to submit a claim. Took over 6 months to resolve
  Elainekimber | 08 Jul 2018 Report Abuse
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Awful. Did not get my cash back
  Jim_Ryan | 05 Jun 2018 Report Abuse
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Given up hope of getting my cashback from them. They seemed to be on and off TCB for a while and now we know why. If they can't make a proft thye won't pay the cashback!
  mije1983 | 25 May 2018 Report Abuse
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declined my cashback for no reason. I still have the product
  dagher | 24 May 2018 Report Abuse
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You didn't pay any cashback
  donald41 | 23 May 2018 Report Abuse
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Tracked at £0.00
  ppark560 | 20 May 2018 Report Abuse
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Gave me no cashback, despite me spending with them
  Blackskull | 15 May 2018 Report Abuse
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Wouldn't honour a claim of £2.70 poor service for spending £54.00
  clairy3 | 15 May 2018 Report Abuse
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Didn't receive any cash back at all. Not impressed.
  Sopranos15 | 15 May 2018 Report Abuse
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11 weeks and when it went to payable the amount was £0.00???
  dave2963 | 13 May 2018 Report Abuse
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No Cashback paid.
  Kmayo | 11 May 2018 Report Abuse
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declined 2 transactions for no reason, would put me off ordering from tesco again
  riddles | 10 May 2018 Report Abuse
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didn't pay out
  LEE32102000 | 17 Apr 2018 Report Abuse
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I did not receive cashback
  beckmarkhair | 10 Apr 2018 Report Abuse
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Disgraceful
  Middy1 | 27 Mar 2018 Report Abuse
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no cashback paid this time
  tigger070773 | 24 Mar 2018 Report Abuse
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NOT GOOD - purchased item on 7% cashback but none received. Lodged missing claim through Top Cashback site but heard nothing back! I would say this offer was grossly mis-representative and very mis-leading
  Chezbo5 | 17 Mar 2018 Report Abuse
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