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Get up to £60.00 of your purchase back
when you shop with Talkmobile
Talkmobile Reviews
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Reviews and experiences from TopCashback members who have shopped with Talkmobile.
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Talkmobile Reviews
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Ordered 16th April for 24m contract. Cashback tracked quickly but has now been 4 months and still received nothing. Contacted TCB and said they chase it but advised to cancel the contract if not happy. It's a CON and I am thinking of reporting to Trading Standards
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davewilliams28 | 15 Aug 2011
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Purchased 24 month £30 pm contract on the Sat. Received confirmation email with order number. Was fobbed off all week by Talk Mobile about the status of my order. Finally on the Thursday the guy from Talk Mobile admits we can't find your order. (potential £101 cashback) With my now lack of confidence in Talk Mobile I order the same contract through OneStopPhoneShop (who are actually owned by Talk Mobile/CPW) accepted and handset sent out same day (£40 cashback) Me thinks the great Talk Mobile rip off. If you can't honour it then don't advertise it. Topcashback don't really care.
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| 29 Jul 2011
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No way..Worst services ever, order sim then cannot active it but when call CS they needed the phone number which I don't have if the sim keeps failed on the sim register. So ask for replacment sim same issue. Also the waiting time for CS is about 15mins on 0844 number, I'm guessing this is where they make they money. I'm guess it would be fine if you don't need to call CS ever. And also they CS support to base in UK, so they finish at 7pm at weekday and 6pm on Sat and 4pm on Sunday so if you working and have some issue then you kind off stuck.
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watchx | 07 Jul 2011
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Absolutely awful experience. Ordered the 30 day rolling contract. SIM never arrived. Checked on tracking and it said 'Addressee refused to sign'. Rung them up, and it turned out they had tried to deliver it to a completely random address. Talk mobile blamed the courier, courier blamed talk mobile. After 2 hours on phone between the two, it transpired the the SIM was languishing in a distribution centre in Loughborough. "Drive to loughborough and pick it up" was the suggestion (an 80 mile round trip). In the meantime my old number had ported onto the AWOL Sim. Had to go to Carphone warehouse store in Louth, buy a pay as you go sim, then get manager to port all the details onto this. After 2 months of never having any sort of paperwork or statement (also it didn't track, so no cashback, even after submitting a query) I rung up to cancel. It turns out they've been sending statements to the wrong address. Surely the companies check your home address with your bank details? Absolute farce of a company, and not woth the hassle for the few quid you'll save. Avoid at any cost.
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Ccfderby | 28 Jun 2011
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Cashback didn't track. Manual claim in.
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philw121 | 10 Nov 2013
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I bought an apparently excellent package through mobiles.co.uk (who have been excellent on a number of occasions, and who I would highly recommend).
£7.50 a month for 250 minutes etc with talkmobile seemed too good to be true. And it seems it was. Randon premiun charges ranging fron £0.21 to £4.60, I'm paying more now than through a traditional provider, and talkmobile's customer service cannot be more disinterested.
Be warned, it it looks too good to be true...
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iansandford | 21 Oct 2012
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took up a 6 month contrack sim onlny with talk mobile through topcashback but didn't see any transaction.
Log a ticket for it and after a few month, talk mobile comes back rejecting the claim saying that it came from 'Another marketing channel was credited with the sale'
I make sure all my purchases from top cashback is direct and yet it was still rejected.
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vllee76 | 21 Aug 2012
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This is the second sim and contract purchase I have made from Talk Mobile. The first order tracked fine but I have yet to receive my cash back. My second order did not track at all and I should have received £35. Still waiting. Topcashback are chasing this up for me but I am still chasing claims owed from several years ago from other retailers.
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MandyMcShane | 30 Nov 2011
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Avoid like the plague - Its a CFW / Talk Talk company and they are cheap for a reason.
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| 01 Oct 2011
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Further to my earlier review, I have now received and been paid my due cashback.
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Andy_Barnsley | 25 Sep 2011
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Same here. Cashback did not track so have submitted a claim. Disappointing really as this was the offer that finally convinced me to join this Casback site. Hopefully Topcashback will sort it. Will update if they do.
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Andy_Barnsley | 17 Jun 2011
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Hi
I had a similar problem with non tracking - but topcashback have managed to get it sorted from talkmobile within days - at least now it is showing up on my account- whether it gets paid is another matter - will keep you updated - but thanks topcashback for making the effort - I would recommend a nudge ten days after your claim is off ice
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12413074822 | 11 Jun 2011
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Rubbish. I couldn't order. And I'm not the only one experiencing this issue. They need to pull their heads out of their butts and work on their website. They blamed the fact I couldn't order on TopCashBack, which I can say with 95% certainty is not the case. It was just a gobby woman with a "I work here and there's nothing wrong with the website" attitude.
Never again. I went for Phones4U instead and their Galaxy S2 deal. :) Don't bother with this retailer. They're called Talkmobile, but they only talk crap.
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| 05 May 2011
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Tried all weekend to purchase Mobile Contract via their website (linked from here, of course) and failed at the very last hurdle - where they check your card. Tried with different accounts and both bank and credit cards - same result.
0870 number useless (as another post says you need a mobile number) - help pages give 0800 number that connects to CPW where the staff try but aren't much use.
Eventually had to give up and buy the 'web exclusive' offer via the 'phone (but that's another story!).
Lost out on £40+ cashback..... I suspect their site knew we had a cashback referral.???
NB Even tried via another cashback site - with the same issue.
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Rodders53 | 21 Mar 2011
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After 5 attempts at getting the TalkMobile site to accept an order, I had to give up. It kept telling me my address/postcode was incorrect, but I know where I live!!! When I phoned the order helpline, I couldn't get through because the phone system wanted me to give it the number of the mobile I was phoning about!!. Whoever designed the website and phone system needs firing!!
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PJR | 11 Feb 2011
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