Get up to 8% of your purchase back when you shop with Serenata Flowers Join TopCashback Free

Get up to 8% of your purchase back
when you shop with Serenata Flowers

Serenata Flowers Reviews

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If you’re looking to earn some cashback when sending flowers, you could do a lot worse than Serenata Flowers, judging from the feedback you’ll find below. Not only do many of our members praise them for the quality of their flowers and service, but you’ll also find plenty who have been delighted with the cashback earned from using them.

One TopCashback member who left a Serenata Flowers review said: “Love this company. Their flowers are always beautiful and they are quick to do cashback.” However, they are far from being alone in highlighting the quality of the products offered, with other comments including “flowers were very beautiful and very long lasting — thank you”, “brilliant service, will definitely use again”, “excellent service, prompt delivery, beautiful flowers” and “quick, easy to use. Friend adored her flowers — they were as described as in picture”.

Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. I am more than happy” and “beautiful flowers delivered, great prices and cashback tracked very quickly”. Review this merchant

Serenata Flowers Reviews
	Really disappointed. The flowers went up in price for Mothers Day and they lasted less than a week. Expensive too, for what you got.
	Solomon \| 29 Mar 2015 Report Abuse
	Flowers were all dead within a week, pricers were inflated for Mothers Day.
	Solomon \| 22 Mar 2015 Report Abuse
	Awful flowers, came in a box, nothing like the picture. Cashback tracked quickly then changed to £0 when payable. I won't be using them again and I hope that this post encourages people to do the same.
	1158893627 \| 12 Sep 2014 Report Abuse
	Terrible. Would highly NOT recommend...used to purchase flowers as gift in December 2011. The claim did not track then Serenata denied that I ever made the purchase despite submitting the order number and softcopy invoice (both of which I still have) to both TCB and Serenata customer service. I have still not received a response from Serenata. Typical British customer service (or lack of).
	nicola_john \| 10 Jul 2013 Report Abuse
	If you look on review sites, you'll see that they are flooded with complaints about the service from Serenata Flowers. I had a terrible experience with them. I contacted their Ecommerce Manager, Peter Ahl, and despite promising he'd help me he never responded to my emails or phone calls. I tried to contact him over 20 times in total. I didn't get my order.
	jennifer786 \| 19 Mar 2012 Report Abuse
	I had great difficulty ordering flowers for Canada as the website was confusing and I inadvertently ordered from UK only page.After reordering nothing delivered 2 days later- apparently problem with computer/postcode. 2 more days and nothing delivered. After a week from ordering and no delivery I cancelled. Customer services good and gave refund immediately. Do they know that their international service doesn't work?!
	Charli_M \| 13 Jun 2011 Report Abuse
	I was appalled that I paid for same day delivery, but it was delivered late and I never received any update to apologise or credit me.
	\| 23 May 2011 Report Abuse
	Dreadful dreadful dreadful dreadful! Broken flowers, not like picture for quality or quantity, sent in a box far too big so they all got crushed. Sent a photo and did get money back but not the point really. Google Serenata and reviews and you'll be hard pushed to find good reviews!
	Helen Douglas \| 27 Apr 2011 Report Abuse
	The VAT element seems to have been omitted in the calculation of the cashback, and indeed from the amount recorded as paid
	Travello \| 26 Jan 2014 Report Abuse
	Flowers arrived on time and very well presented. Will use again.
	princesszola \| 31 Jul 2012 Report Abuse
	If sent as a gift the recipient will probably say the flowers are lovely as it would be rude to say otherwise. However one of my purchases was delivered to my home and I was quite disappointed with the quality.
	JamboAde \| 25 Jul 2012 Report Abuse
	The flowers never were delivered on the arranged day, even though ordered early enough.Also they had contact telephone numbers & email if there was a problem? But no one got in touch. No explanation as to why the flowers were not delivered? Would not recommend!
	joecool \| 01 May 2012 Report Abuse
	Have received flowers through this company, only for them to be dull, boring and die within a week = never had this from any other florist, have told my brother not to use this florist again.
	alexcb \| 04 Dec 2011 Report Abuse
	My mum's birthday flowers arrived on the day they said, so no problems there, but she sent a photo of what was sent and frankly I could have done better with a £10 bunch from Tesco. I ordered a £19.99 bunch, on offer with £5 off, and what a disappointment. There were very few open gerberas and the lillies were all closed, not much foliage and only 1 rose. It looks very very sparse indeed. I don't really see how this justifies £19.99, or even the £24.99 it was supposed to be worth. I had also ordered some for my mother-in-law whose birthday is in a week's time but I'm going to have to cancel them, such is my disappointment with what turned up. The cashback doesn't make a difference to my decision, they were that bad.
	VJW \| 03 Dec 2011 Report Abuse
	initially it did not track had to put in a claim. It has now come back saying the money was paid to another cashback site no idea how or why that happened. A bit disappointing will not use again.
	missfroggy \| 12 Jul 2011 Report Abuse
	Good customer service, lovely flowers- even internationally which is the service I chose, my aunt in Canada was delighted. Tracked promptly too, definitely use again.
	Maisymae1 \| 26 Feb 2011 Report Abuse
	NB: CASHBACK IS PAYABLE ON PRE-VAT PRICE ONLY
	Paul2009 \| 01 Feb 2011 Report Abuse
	Cashback did not track and still waiting despite logging a claim. Transaction undertaken in December!
	12416370016 \| 25 May 2010 Report Abuse
	Tracked very quickly, awaiting confirmation.
	Cazbuh \| 14 May 2010 Report Abuse
	Did not track, 2months and still waiting for retailer to responed to enquiry ticket, not impressed
	boxiwoo \| 12 May 2010 Report Abuse
	Great service. Beautiful flowers.
	Jovisoul1 \| 04 May 2010 Report Abuse
	Good product, delivered on time, good looking cash back, in pending hours after purchase. Does what it says on the packet!
	cornjolly \| 23 Apr 2010 Report Abuse
	I would definately recommend buying flowers from Serenata Flowers. The flowers were as described and the service was second to none. I was kept informed by email and text of when delivery was to be made and when they had actually been delivered. Fantastic!!
	1703KM \| 20 Apr 2010 Report Abuse
	Excellent cashback experience. It traced almost immediately and then the usual wait before it was confirmed and maybe payable. Highly recommended!
	Besnik \| 18 Apr 2010 Report Abuse
	My friend was thrilled with the gorgeous bouquet! Thank you Serenata for being there when I couldn't!
	shoppanan \| 10 Mar 2010 Report Abuse

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