Get up to 8% of your purchase back when you shop with Serenata Flowers Join TopCashback Free

Get up to 8% of your purchase back
when you shop with Serenata Flowers

Serenata Flowers Reviews

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If you’re looking to earn some cashback when sending flowers, you could do a lot worse than Serenata Flowers, judging from the feedback you’ll find below. Not only do many of our members praise them for the quality of their flowers and service, but you’ll also find plenty who have been delighted with the cashback earned from using them.

One TopCashback member who left a Serenata Flowers review said: “Love this company. Their flowers are always beautiful and they are quick to do cashback.” However, they are far from being alone in highlighting the quality of the products offered, with other comments including “flowers were very beautiful and very long lasting — thank you”, “brilliant service, will definitely use again”, “excellent service, prompt delivery, beautiful flowers” and “quick, easy to use. Friend adored her flowers — they were as described as in picture”.

Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. I am more than happy” and “beautiful flowers delivered, great prices and cashback tracked very quickly”. Review this merchant

Serenata Flowers Reviews
	I have used Serenata in the past for UK deliveries and have had no problems. However, I recently used them for a delivery to a family member in Arizona because they state that they use local florists to fulfil orders.....this is not true! The flowers were delivered in a box from Miami, FL! Whilst the flowers might have been ok, I would not pay a premium for flowers delivered in this manner and will not be using them again.
	justy79 \| 26 Sep 2011 Report Abuse
	good quality flowers delivered as promised, however still awaiting cashback 4 months on
	\| 02 Jun 2011 Report Abuse
	I ordered the flowers but they did not follow my instructions. The first I spoke to said they were very busy because Valentines day was in 10 days and was quite frankly rude!!!! They were delivered the next day. They did not include the gift card so the person didnt actually know who they were from until I phoned them.
	kmg090698 \| 25 Mar 2011 Report Abuse
	Used Serenata Flowers for the first time , after reading so many positive reviews. The ordering process was easy and I was able to track the order. Flowers were delivered on time and on the day requested. My friend's mum was very pleased with the flowers delivered. Will use again.
	Girl_Friday \| 11 Mar 2011 Report Abuse
	Up until the last order I had been happy with Serenata but they failed due to a technical problem to deliver the order, failed to let me know the order hadn't been delivered and refused to give me any reduction in cost to do the order again - so not very impressed sadly
	DavidHarris28 \| 09 Mar 2019 Report Abuse
	The balloon came with a big rip in it!!! And wasn't replaced!
	Lindsey_Whitehead \| 01 Sep 2017 Report Abuse
	Flowers were nice and delivery was as expected, but they have refused my cashback saying I didn't purchase through topcashback. This is a lie.
	gordeefc \| 29 Apr 2016 Report Abuse
	Poor flowers. Offered 10% discount when I called to complain about them as they were a gift for my Mother for Mothers Day. I din not take the refund. Would not use again. Very poor.
	Darren_key \| 26 May 2014 Report Abuse
	Failed to track - won't bother with them again as plenty of others to choose from.
	Ben_Shaw \| 09 Jun 2013 Report Abuse
	Commplete nightmare avoid!!! Just been declined saying the order was cancel which is a load of rubbish and it has taken since march for them to respond!
	mari1978 \| 13 Nov 2012 Report Abuse
	One of three purchases did not track cash back. I submitted a claim but as with others Serenta claim that topcashback was not the last referrer which is complete rubbish.
	JamboAde \| 25 Jul 2012 Report Abuse
	Did not track cash back for either purchase I made with them. I submitted a claim with Topcashback but Serenta have said that Topcashback was not the last referrer and so I have not been paid. Do not use if you want cash back.
	hldomster \| 03 Jul 2012 Report Abuse
	The birthday flowers I ordered for my mum were awful. Not one of the lillies were open, no roses (as there should have been) and only a few floppy gerberas, the foliage was pretty sparse. These were meant to be worth £24.99 (they had £5 off so I paid £19.99) but frankly I could have done better with a £10 bunch from Tesco. On the whole a very disappointing experience and I have cancelled my mother-in-laws birthday flowers. In my cancellation email I referred to how disappointed I was with the first order and they didn't even respond to my comments at all. Great customer service that, not.
	VJW \| 08 Dec 2011 Report Abuse
	good flowers but failed to pay cashback, and have had no response to several nudges. good for flowers but dont bank on cashback
	\| 22 Oct 2011 Report Abuse
	missed 12 noon timeslot (which was paid for) customer service offered no apologises just "we'll refund that and phone down" when chasing flowers at 3 pm 3 hours after they should of arrived was told that there was no way of getting in touch with courier as they dont have mobiles so they'll arrive when they arrive. Good cashback rate but customer service and delivery is a bit dubious
	russco \| 07 Sep 2011 Report Abuse
	Fantastic service. Ordered at around 9pm, and the flowers were delivered by noon the following day. I have been told they are beautiful which is a relief, as you never can tell what you're going to get with some online suppliers. The transaction tracked very very quickly. Can't comment on the cashback experience yet, of course.
	Hootie19 \| 09 Aug 2011 Report Abuse
	Terrible flowers, will never use again.
	VictoriaCotterell \| 08 Jun 2022 Report Abuse
	Tracked on Topcashback - However, the flowers arrived dead on mothers day. There was no apology or compensation of any kind. Avoid this retailer. Flowers took 3 days were posted in a box with no plant food. Horrible experience. BUY FROM LOCAL FLORIST next time even if more expensive
	JMEENAN \| 29 Mar 2021 Report Abuse
	Refused cashback....nil point
	jjjjjake \| 30 Dec 2020 Report Abuse
	I ordered a plant arrangement for my Mother's 89 Birthday. It was delivered as a heap of soil and plants at the bottom of a box. There was no packaging to support the arrangement in the box. There was no card to identify who had sent it. I have asked for my money back and they won't give it to me as I haven't got photographic evidence. My Mother is 89 and doesn't have a digital camera. I live 100s of miles from her so i couldn't get a photo. They have offered to send a replacement arrangement , but I don't want another package of soil and plants arriving on my Mother's doorstep. "The Chauffeur Driven " service they refer to in their Bumph is in fact YODEL.
	allenod \| 24 Nov 2019 Report Abuse
	Rubbish company, cashback doesn't track... customer services shocking. Cancelled order in any case.
	shaymenRup \| 13 Apr 2019 Report Abuse
	Failed to deliver for a special occassion let me down badly
	itsjim \| 10 Jun 2018 Report Abuse
	Charged way more than they should have. refused to amend or edit the order even after i had only placed it less than 2 minutes ago. horrendous customer service. no one will give you a clear or straight answer or actually try to resolve the issue. They kept giving a pre-written excuse as to why they are unable to do anything to resolve the issue with my order. I contacted them immediately after placing the order when i realised that there was an issue with the order and apparently, according to them in that space of 1 minute they had assigned the order and already processed it and it was on its way at 8pm when i placed the order..... therefore they refuse to amend or refund it. This is basically a scam! As good as fraud!. what a load of time wasters! Seriously, do not bother trying to order from them, just don't. i will forever avoid them and warn everyone. All they care about is taking your money, refuse to help or give you value for money either. So save your time and go to any other website because this one is as good as a scam. AVOID AVOID AVOID!!!
	bigbear449 \| 12 Mar 2018 Report Abuse
	I've used these before with no issue but after this I will never use them again. I'll go to Interflora instead. I ordered flowers over a week ago for delivery to elderly aunt on Saturday 23rd with special delivery instructions stating 'be patient'. Email said delivered but my Aunt said she hasn't had them. Because you can't phone Serenata Flowers, email only which is convenient for them, I filled on the customer service form. No one got back to me till next day 24th. Was told delivery driver left them outside door. I explained the delivery instructions stated to be patient but driver obviously hadn't bothered to wait. She lives in a cul-de-sac in a respectable area so the parcel would still have been there. I asked for another delivery that day but they refused saying they have to do an investigation first! I asked what I was supposed to give my aunt for Christmas instead, only to be told they wouldn't do anything till the new year. It's disgusting that I now am unable to get anything in time and despite adding my phone number to the customer service form they couldn't even be bothered to call me. Cowards! Hope they're proud of the fact they've ruined part of our Christmas.
	\| 25 Dec 2017 Report Abuse
	Cash back was declined on a qualifying purchase. Very disappointed
	david7579 \| 10 Jul 2017 Report Abuse

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