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Get up to 2.1% of your purchase back
when you shop with Richer Sounds
Richer Sounds Reviews
Reviews and experiences from TopCashback members who have shopped with Richer Sounds.
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Richer Sounds Reviews
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Missing Cashback - then declined!
Had to raise a ticket as cashback was missing for a long time. Then it was declined with no obvious reason. Poor.
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milkischillin | 04 Jun 2026
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LG OLED TV
Cashback payable in just over a month - and on top of a 10% discount code on this particular model.
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Capsa | 30 May 2026
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Surprise surprise
Refused cashback for no valid reason.
As a company that sells end of product line items for the highest price they can squeeze out of the customer, the cashback made it somewhat appealing but after refusal which left me paying full price I wont be returning to their store.
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DefGepard | 23 May 2026
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Avoid
Cashback refused for no reason what so ever.
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dgbennet | 11 May 2026
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Cashback Declined
Purchased from Richer Sounds in Mid Jan, and 3 and a half months later the cashback has been declined. Spent nearly £2000, with no explanation why.
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treetop | 08 May 2026
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Should be removed from TCB
Same experience as most others. Originally tracked, and then declined. Have proof of purchase, raised claim, but they still rejected. Should be removed from TopCashBack site, as false information regarding cashback should not be allowed to be advertised.
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razi420 | 13 Apr 2026
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Cashback declined??
My purchase was tracked by TopCashback, I have proof of purchase yet my cashback was declined? Reading other comments here, it seems to be the default. Disgusting and misleading.
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gohan2091 | 30 Mar 2026
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Cashback declined
Online purchase over £600 and no voucher used. Cashback declined 3 months later. This, and all the other similar, negative reviews, reflects very badly on this retailer.
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dosh98 | 02 Mar 2026
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Why bother offering cash back
Spent £249 and like many others cash back declined
Should have read the reviews
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Martdy | 02 Mar 2026
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Surprise surprise
Did not honour cashback, no voucher used and referal was from TCB. Like many others here it feels like a bait an switch by this firm.
I advise do not give this 'end of product line selling for maximum price' lot a penny of your money.
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DefGepard | 04 Feb 2026
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Declined cashback
Despite making a purchase within hours refused cashback. No voucher was used during purchase just went straight to the Richer sounds page through top cashback and made my purchase.
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sclements84 | 25 Jan 2026
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Richersounds refused cash back
RIchersounds refused cash back even though Topcashback said I’d visited the site & made a purchase. Don’t rely on cash back is the golden rule but feel robbed as purchases was almost 2 thousand pounds.
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Teza511 | 30 Dec 2025
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Capped cashback on a £1000+ purchase
The purchase was significantly over £1000+ and the cashback was capped at the £1000 mark. I should have received approximately £30 and received £19.98. This is an undeclared cap and is not stated anywhere in the terms and conditions. However, cashback was tracked and received fine.
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Secre | 20 Nov 2025
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AAAAAAAAAAAA1
AMZING THE BEST
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fordxr3i | 01 Sep 2025
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Excellent
Tracked cashback and paid out excellent ??
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CheekyChappie | 31 Aug 2025
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Top cashback and top store
I brought a projector and following payday got a TV, both times I was very happy with delivery, price and customer service by email. I sort of knew what I wanted from online reviews and YouTube and customer help didn’t try and point me towards more expensive products. ( Cheltenham store isn’t to far from me if I needed but online help was enough.)
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WayneW99 | 03 Apr 2025
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Didn't honour claim
Says it all in the title. Spent over £200.
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Spongie | 01 Apr 2025
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Simple as 1 2 3
Good company to deal with in person or in an online chat. Cashback came through without issue
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langy2002 | 25 Nov 2024
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Declined for no reason
As others have experienced, cashback on a perfectly valid order was declined after 3 months. Very disappointing.
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HumanLeagueFan | 03 Nov 2024
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Declined claim after 3 months
Very straightforward order. Took 3 months to decline. I do not why this companies risk future business just to save a few quid.
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amseiko | 13 Sep 2024
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Didn't honor claim
Didn't honor claim after taking months
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DaveBeer84 | 02 Sep 2024
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A1
AAAAAAAAAAAAAAAAAA1 SOUNDS AMZING
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fordxr3i | 06 Jul 2024
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No Honor
Spent £4000 + on tvs and they didn't honor the cashback, decline my claim as well.
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Mivan_ | 15 Apr 2024
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Cash back declined
Took 3 months to decline cash back on tv costing over £1000. No reason was provided, despite providing receipt and being able to clearly identify time-tracked transaction via TC.
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mj_monks | 11 Apr 2024
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Didn't honour cashback on TV costing over £1000
I guess they had no intention of paying it & it was declined for no reason at all - won't be buying from them again. Avoid
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eddemonic | 05 Mar 2024
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