Get up to 10% of your purchase back when you shop with Opodo Join TopCashback Free
Get up to 10% of your purchase back
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Opodo Reviews

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TopCashback members who have chosen to leave feedback after booking flights, hotels, package holidays and more with Opodo through us have, on the whole, left positive comments. Have a read through the Opodo reviews below and you will find plenty which highlight how quickly members received their cashback. Some of the remarks include “always pays out on time”, “very trustworthy company, paid as promised, will use again” and “fast payment, highly recommended”.

It is not just the cashback process which comes in for praise, with other Opodo review feedback complimenting them on their customer service, the deals available and app. Some of the things members have said include “great company and excellent service”, “very efficient service, excellent app” and “great value at great prices”.

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Opodo Reviews
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Seamless and speedy transaction
  giffen6210 | 17 Dec 2010 Report Abuse
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i was disappointed to have to pay an extra charge to use my credit card. It took a little time for the cashback to be noted on my account but topcashback resolved this quickly. cashback became payable very quickly
  llinoskent | 09 Oct 2010 Report Abuse
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Good, tracked quickly and now waiting to pay out (estimated at a months time)
  SuperMetroid | 09 Jul 2010 Report Abuse
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1 star for the cashback tracking accurately, another for the discount. The missing three star reflect the quality of the service. Be aware that despite them bombarding you with 100s of emails saying their app is the quickest and best way to check in, it's useless and won't let you check in. Luckily I arrived at the airport three hours early, which was used up queuing to do the job that the app should have done for me. I just about made my flight but wasn't able to eat or collect a present for who I was visiting and it ruined my travel experience
  sonicspanner | 09 Aug 2022 Report Abuse
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The process from start to finish takes way too long!
  jazzyb1 | 24 Apr 2022 Report Abuse
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Initially flights looked cheaper than elsewhere but but Opodo admin charge and higher baggage charge wiped out any cashback. I booked cheaper directly with Ryanair.
  Seasider21 | 13 May 2016 Report Abuse
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7 weeks and still waiting for my cashback.....
  joe6996 | 16 Nov 2015 Report Abuse
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Waste of time! Cashback has been declined with no valid reason.
  sudakaran | 31 Dec 2014 Report Abuse
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Cashback tracked quickly, but then a couple of weeks or so later the amount was set to 0 as apparently it was declined by the merchant. No reason, and as far as I can see there was nothing wrong with my claim. A simple flight booking for which I was expecting £23 cashback.
  Bumbler | 13 Nov 2014 Report Abuse
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After 8 months I received no money and Opodo says "Having chased your claim with the merchant network it unfortunately appears that your claim could not be approved. The comment that has been provided regarding this rejection is that 'Another marketing channel was credited with the sale'." .. A strange response as I received nothing and they won't say who took the money. Not a good experience from them.
  Bob_Hope_2013 | 08 Oct 2013 Report Abuse
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Won't be ordering anything from Opodo again. My cashback claim was refused because 'another marketing channel was credited with the sale'
  vladalma | 04 Sep 2013 Report Abuse
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OPODO: Of course everything goes 99% ok when there are NO problems ... bought a refundable Premium class Air France ticket with Opodo. My husband had a stroke and cannot take the plae, Opodo wants "the traveler" to call to cancel. Hey! Can you make an unconscious person talk? When I insisted, asked to talk to someone else, Fatima, the employer, said Good Bye and hung up! Thanks opodo
  | 01 Sep 2013 Report Abuse
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BEWARE this merchant does not honour its cashback. I hired a car from these through topcashback expecting over £80.00 back,having to use an untracked claim after being on ice for a year, they still refused to pay. TERRIBLE COMPANY, TOTALLY UNTRUSTWORTHY.
  andrewpaul27 | 21 Aug 2012 Report Abuse
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Never tracked and now waited a year and still no cashback. Holiday was cheaper than other sites though.
  nico196 | 23 Feb 2012 Report Abuse
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I tried several times to reserve a car from Opodo to get cashback without success: at the payment step an error occurred, which didn't specify the reason. When I contacted their customer service I was told that sometimes reservation through other sites do not go through. I ended up reserving the car using another sites, which also allowed me to get cashback.
  GioS | 14 Feb 2012 Report Abuse
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i would never book with opodo again, they told me the airline had cancelled my flight, which i later found out to be totally untrue. the customer service were totally rude and arrogant!!!!!!!!!!!!!
  jazzy4846 | 15 Apr 2011 Report Abuse
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Unfortunately I was not paid the amount promised in cashback and the dispute has now been going on for some months awaiting Opodo to respond
  rickandfreda | 30 Mar 2011 Report Abuse
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Overall a good experience and the cashback was processed swiftly without any hassles.
  | 26 Feb 2011 Report Abuse
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The cashback ended up being lower than I had hoped (from the estimated amount on topcashback.com), though it has come through. Beware of the credit card fee on this merchant - I didn't realise until afterwards I paid £30 to use my Amex - otherwise I would have used my debit card!
  | 01 Nov 2010 Report Abuse
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Flight purchase didn’t track initially; however, manual claim was resolved quickly and efficiently by Top Cashback. Payment came through within two months.
  savapa | 30 Sep 2010 Report Abuse
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Awful company to deal with
Awful company to deal with, when you get a problem, they don't help, all they say is wait, wait, wait! You need wait 30 days, 30 days goes by and nothing, you chase them again, you need to wait 90 days after the trip, 90 days goes by, nothing! Having agreed a full refund, we are now over 8 months later and still nothing. Not one update, not one call, email or message. Awful, don't use them unless you can guarantee no issues. They hide behind the airlines and state in their T&Cs that your contract is with the Airline.
  darrenwscott | 20 Feb 2024 Report Abuse
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Higher price via Topcashback
5.5% car hire cashback. But my prices increased by over 10%, so sadly no point using Opodo via TCB.
  955542 | 12 Dec 2023 Report Abuse
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Tracked as £0.00 cashback for no reason!!
Deleted all cookies. Clicked through topcashback to opodo and made a booking of over £800 with 8% expected. Tracked within 1 day...except it tracked at £0.00!!! No discount codes or any offers were used. Claim raised but reading through other reviews I am no not optimistic. I would simply avoid using opodo and book elsewhere. good luck everyone!
  titonkin | 10 Dec 2023 Report Abuse
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Took 15 months to get paid out
Booked in feb 2022 and took till may 2023 to get cashback, that is just far too long!
  sib2001 | 08 Jun 2023 Report Abuse
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cashback declined
Significant amount spent on flights was expecting cashback, spurious reason given by Opodo for declining cashback.
  mornparade | 28 May 2023 Report Abuse
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