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Get up to 10.5% of your purchase back
when you shop with Omio Travel GmbH
Omio Travel GmbH Reviews
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Reviews and experiences from TopCashback members who have shopped with Omio Travel GmbH.
Review this merchant
Omio Travel GmbH Reviews
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Web site looks okay but the payment page just hung for ages so I gave up
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Gwaite | 16 Jun 2019
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Used to be good, lately transactions either not tracking or tracking with much lower rate, takes ages to progress
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vishik14 | 26 Aug 2021
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Used it for train tickets - great website / transaction flow, but annoyed that they added card fees to transaction POST payment (not disclosed in the payment amount).
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grimnogbro | 24 Jan 2020
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This company is a nightmare to get cashback off. I still have money Pending from 6th November 2019. They have laso removed any trains that are peak when they have a high cashback bonus! the cheek
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Nursegirl52 | 29 Dec 2019
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Average ticket price is higher than at trainline app.
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Redmax888 | 30 Jul 2019
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They simply refuse to pay out, even if you provide booking/payment evidence. Avoid.
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jaaydee | 11 Oct 2021
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Basically a bunch of liars, refusing me cashback because my transaction 'doesn't exist' when I can log in to my account and see it
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wolfboy | 30 Aug 2021
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Refusing COVID refund - had travel booked for 23rd Nov 2020. Policy at the time stated to book new travel before claiming a refund which was not possible due to Covid. Now policy says to log intent to claim refund but refund gets rejected as 28 days after date of travel.
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bigger_genius | 19 Jan 2021
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there is a reason the rates are so high.....they don't pay
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idafino | 20 Jan 2020
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Still trying to get balance of two Omio bookings both made 10 Nov 2019 whenere 15% cashback promise was made but only 10% credited. Two bookings GBP 31.30 and GBP 30.50. Filed complaint but nothing yet.
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reDISCOVER44 | 31 Dec 2019
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The only benefit of booking with them is the high cashback rate (15% at the time of this review), as they charge a "booking fee". Nevertheless, if this tracks, it gets declined within 2 days, which does leave you out of pocket -as you don't receive the cashback and you pay the booking fee as well. Better use the service providers directly and push them out f the way.
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doublejeopardy | 26 Dec 2019
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Doesnt always track had to raise many tickets with customer services
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mikeheery1974 | 16 Dec 2019
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To date, I have used OMIO on 3 different occasions with different cashback rates. All 3 failed to track, having submitted a missing cashback ticket, it has been almost 2 months without any response. I accept that cashback is not guaranteed, however, it cannot be a coincidence that all 3 of my purchases failed to track.
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jugheadjones | 13 Dec 2019
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Terrible, used them for 2 separate transactions on a day that they were offering a higher than usual cashback. Both transactions (which were made on separate days) never tracked and were denied cashback after a month of chasing up. Hadn't used before and won't be using again. Don't let a high cashback sway you towards this merchant as it's sure to be a bait and switch tactic.
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melkana | 30 Oct 2019
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Avoid Omio: they lure you in with high cashback %, then don't pay up in full. And TCB just allows these shysters, and other merchants like them, to carry on cheating us, without doing anything about it :(
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J3anin3 | 24 Jul 2019
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Spend £180 with them (and paid a bit more than I could have on the country's national rail website) on the basis of them offering cashback, and it still hasn't tracked and they still haven't responded to the cashback claim one month on. Obviously they're not interested in gaining a new customer.
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jaaydee | 22 Jul 2019
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