Get up to 10.5% of your purchase back when you shop with Omio Travel GmbH Join TopCashback Free
Get up to 10.5% of your purchase back
when you shop with Omio Travel GmbH

Omio Travel GmbH Reviews

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Reviews and experiences from TopCashback members who have shopped with Omio Travel GmbH. Review this merchant
Omio Travel GmbH Reviews
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Web site looks okay but the payment page just hung for ages so I gave up
  Gwaite | 16 Jun 2019 Report Abuse
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Used to be good, lately transactions either not tracking or tracking with much lower rate, takes ages to progress
  vishik14 | 26 Aug 2021 Report Abuse
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Used it for train tickets - great website / transaction flow, but annoyed that they added card fees to transaction POST payment (not disclosed in the payment amount).
  grimnogbro | 24 Jan 2020 Report Abuse
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This company is a nightmare to get cashback off. I still have money Pending from 6th November 2019. They have laso removed any trains that are peak when they have a high cashback bonus! the cheek
  Nursegirl52 | 29 Dec 2019 Report Abuse
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Average ticket price is higher than at trainline app.
  Redmax888 | 30 Jul 2019 Report Abuse
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They simply refuse to pay out, even if you provide booking/payment evidence. Avoid.
  jaaydee | 11 Oct 2021 Report Abuse
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Basically a bunch of liars, refusing me cashback because my transaction 'doesn't exist' when I can log in to my account and see it
  wolfboy | 30 Aug 2021 Report Abuse
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Refusing COVID refund - had travel booked for 23rd Nov 2020. Policy at the time stated to book new travel before claiming a refund which was not possible due to Covid. Now policy says to log intent to claim refund but refund gets rejected as 28 days after date of travel.
  bigger_genius | 19 Jan 2021 Report Abuse
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there is a reason the rates are so high.....they don't pay
  idafino | 20 Jan 2020 Report Abuse
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Still trying to get balance of two Omio bookings both made 10 Nov 2019 whenere 15% cashback promise was made but only 10% credited. Two bookings GBP 31.30 and GBP 30.50. Filed complaint but nothing yet.
  reDISCOVER44 | 31 Dec 2019 Report Abuse
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The only benefit of booking with them is the high cashback rate (15% at the time of this review), as they charge a "booking fee". Nevertheless, if this tracks, it gets declined within 2 days, which does leave you out of pocket -as you don't receive the cashback and you pay the booking fee as well. Better use the service providers directly and push them out f the way.
  doublejeopardy | 26 Dec 2019 Report Abuse
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Doesnt always track had to raise many tickets with customer services
  mikeheery1974 | 16 Dec 2019 Report Abuse
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To date, I have used OMIO on 3 different occasions with different cashback rates. All 3 failed to track, having submitted a missing cashback ticket, it has been almost 2 months without any response. I accept that cashback is not guaranteed, however, it cannot be a coincidence that all 3 of my purchases failed to track.
  jugheadjones | 13 Dec 2019 Report Abuse
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Terrible, used them for 2 separate transactions on a day that they were offering a higher than usual cashback. Both transactions (which were made on separate days) never tracked and were denied cashback after a month of chasing up. Hadn't used before and won't be using again. Don't let a high cashback sway you towards this merchant as it's sure to be a bait and switch tactic.
  melkana | 30 Oct 2019 Report Abuse
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Avoid Omio: they lure you in with high cashback %, then don't pay up in full. And TCB just allows these shysters, and other merchants like them, to carry on cheating us, without doing anything about it :(
  J3anin3 | 24 Jul 2019 Report Abuse
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Spend £180 with them (and paid a bit more than I could have on the country's national rail website) on the basis of them offering cashback, and it still hasn't tracked and they still haven't responded to the cashback claim one month on. Obviously they're not interested in gaining a new customer.
  jaaydee | 22 Jul 2019 Report Abuse
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