Get up to 3% of your purchase back when you shop with O2 Join TopCashback Free
Get up to 3% of your purchase back
when you shop with O2

O2 Reviews

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It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Review this merchant

O2 Reviews
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Took a while to show up initially but became payable on the estimated date!
  vicky28 | 01 Sep 2008 Report Abuse
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No problems at all!
  justowen1 | 31 Aug 2008 Report Abuse
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Quick for broadband, really slow for mobile contracts- still pending from start of June as at end of August.
  beckywright | 29 Aug 2008 Report Abuse
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Initially the claim failed to record, but after investigation by Topcashback, over 3 months after the purchase, the purchase is now showing as 'pending' status.
  sammo47 | 29 Aug 2008 Report Abuse
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Tracked within fortnight Very good
  des4mbr | 13 Aug 2008 Report Abuse
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Bought two identical items within three days (one for myself and other for my partner), which seemed to caused confusion and result in me having to chase the second cashback. People at topcashback very helpful though and sorted it out.
  Carole75 | 10 Aug 2008 Report Abuse
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About 2 weeks to track, paid
  richarddalton | 08 Aug 2008 Report Abuse
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Tracked after about 2 weeks. Hope they will pay.
  Gino | 28 Jul 2008 Report Abuse
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took a long time, but was a worthwhile cashback.
  | 15 Jul 2008 Report Abuse
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Ordered mobile and broadband at the same time. Broadband tracked quickly, but had to submit a manual claim for the mobile. It's now been added to my pending claims, so I'm happy =)
  | 15 Jul 2008 Report Abuse
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Didn't track immediately - took a few weeks and a claim being raised by me. Now in my "pending" column, hopefully it will be confirmed soon.
  GuitarHero | 15 Jul 2008 Report Abuse
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Cashback appeared very quickly. Order processed no problem, very happy!
  Joyce | 12 Jul 2008 Report Abuse
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Didn't track sent enquiry and it appeared. O2 service excellent, very happy with the network
  Gary_Mac | 05 Jul 2008 Report Abuse
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The claim was originally missing, and took over 3 months to come through. But, eventually, all was OK and paid up in full.
  | 24 Jun 2008 Report Abuse
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Had to chase up the missing claim, but otherwise good.
  | 14 Jun 2008 Report Abuse
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Didn't track, but queried with TCB and they sorted it out quickly - thanks!
  SteveyH | 12 Jun 2008 Report Abuse
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Great service.
  RMCashback | 05 Jun 2008 Report Abuse
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Very good response, paid out within 2 months
  | 03 Jun 2008 Report Abuse
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CAsh backk finally payable, took some time but got there in the end!
  | 01 Jun 2008 Report Abuse
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11 weeks to become payable but still very happy with the sum received!
  rob01273 | 30 May 2008 Report Abuse
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It took a claim submission to show the transactions, but this happened in a matter of hours. When the transaction is confirmed and paid, it works out to be a fantastic offer. RECOMMEND!
  keiko315 | 28 May 2008 Report Abuse
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Purchase wasn't tracked after 7 days but appeared within minutes of making a claim. Hopefully it will be paid.
  | 28 May 2008 Report Abuse
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The transaction for o2 took a long time to appear on my account summary. I raised a claim for the transaction I made on 17th March, and it finally appeared on 23rd May, with an estimated payable date of 31st May.
  AndyC99 | 23 May 2008 Report Abuse
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Had to submit a claim for missing cashback, but was sorted out in just a few days and had my cashback confirmed.
  herothwell | 22 May 2008 Report Abuse
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As others, submitted a claim after 1 week and cashback appeared moments later.
  Steve59 | 21 May 2008 Report Abuse
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