Get up to 3% of your purchase back when you shop with O2 Join TopCashback Free
Get up to 3% of your purchase back
when you shop with O2

O2 Reviews

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It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Review this merchant

O2 Reviews
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tracked in a couple of days
  rlparker25 | 06 Mar 2009 Report Abuse
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Very quick to track.
  PJE111 | 06 Mar 2009 Report Abuse
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Fast tracking and quickly payable
  | 05 Mar 2009 Report Abuse
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ok but needed chasing
  fil | 05 Mar 2009 Report Abuse
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Had to wait a few days but then cashback appeared on my account.
  Topper | 05 Mar 2009 Report Abuse
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This sevice was great. so 02 have been brill!
  jammyhunt | 04 Mar 2009 Report Abuse
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Very easy to use - very happy :-)
  | 04 Mar 2009 Report Abuse
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Excellent delivery, great communication - I was really impressed with their deals also, loads of choices
  | 04 Mar 2009 Report Abuse
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tracked quickly, product deliverd on time, great service
  | 03 Mar 2009 Report Abuse
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easy to use and very reliable payment was prompt
  Red_Squirrel | 03 Mar 2009 Report Abuse
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Tracked very quickly
  alexma | 02 Mar 2009 Report Abuse
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Has anyone linked from topcashback to the o2 website and then upgraded their o2 phone/tariff on pay monthly successfully and received the £35 cashback? I currently have a SIM only tariff with o2 and want to buy the iphone with pay monthly tariff (while keeping my old mobile number). I am trying to find out whether I can do this - or do I have to start a new account at o2 in order to get the cashback deal. thanks for your help in advance.
  pedrito | 28 Feb 2009 Report Abuse
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Tracked OK and payment made within stated timeframe.
  | 26 Feb 2009 Report Abuse
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Very happy with O2. I took the sim only option and I feel this represents excellent value for money, even before taking into account the generous cashback. Took a while to be confirmed(almost 3 months) but can understand that in view of cashback amount. Go for it !!!
  | 24 Feb 2009 Report Abuse
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It took more than 2 months to track the cashback, after missing claim... Good thing is it will be payable end of this month and amount is not bad at all :)
  MysteriousCats | 24 Feb 2009 Report Abuse
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had to chase this cashback, but actually appeared of its own accord about two months after the transaction date. hopefully it won't take that long to confirm and be payable.
  | 24 Feb 2009 Report Abuse
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Hi, good experiemce although it took 2 months for the cashback to become confirmed status
  Bigalfonso | 24 Feb 2009 Report Abuse
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transaction did not track. Manual request successful
  kazcam | 23 Feb 2009 Report Abuse
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very happy with prompt payment
  rosie38 | 21 Feb 2009 Report Abuse
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Tracked quickly. Will update as it progresses.
  JaseC | 19 Feb 2009 Report Abuse
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Again, waiting payment from cashback/o2, purchase was easy and am now waiting to receive the payout, will update when received.
  Robbie2k | 19 Feb 2009 Report Abuse
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GrEaT.. FAST AND RELIABLE.X
  shellStar | 17 Feb 2009 Report Abuse
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Great cash back - tracked within a few days too.
  moouk | 16 Feb 2009 Report Abuse
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Tracked next day, excellent
  raiderz | 14 Feb 2009 Report Abuse
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Not delivered on the specified day and when I called o2 to ask them where my phone was they could not tell me and they could not tell me when my phone would be available for collection at the DHL depot! apparently the could not get in touch with their driver which surprises me. Then when I asked when my phone would be either delivered again or available for collection they couldn't tell me, then when I told them to just forget the whole thing as I was going to go to a shop and buy a phone the customer service person said he would inform DHL to send it back to o2, but what happened..... DHL managed to deliver the phone to my house which caused more inconvenience as I had to call up o2 again to tell them I wanted to keep the phone grr. All in all a pretty poor service and very poor delivery company that o2 use.
  leithhibby | 14 Feb 2009 Report Abuse
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