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Get up to 3% of your purchase back when you shop with O2 Mobile Phones Contract Join TopCashback Free
Get up to 3% of your purchase back
when you shop with O2 Mobile Phones Contract

O2 Mobile Phones Contract Reviews

It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Log in to review

O2 Mobile Phones Contract Reviews
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All good, be patient
It took almost three months after the purchase date and the automatic claim (great feature), but it finally arrived and it's the expected amount. Huge praise to the automatic claim feature, use it.
  bonjan | 11 Sep 2026 Report Abuse
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Quick with payment
Quick with payment, no issues
  Ali_x88 | 06 Jan 2026 Report Abuse
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Very slow to come through, took over 6 months.
While I did eventually get the cashback offered, it took over 6 months and required me to submit a claim.
  Checkers | 26 Dec 2025 Report Abuse
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Very impressed with o2
o2 (12 month pay monthly) paid out within a month, and more than expected without any problems or tracking issues. I would recommend.
  themacman5 | 24 Dec 2025 Report Abuse
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Reliable
First payout took 6 months, second payout took 28 days from day of purchase
  BeccaFearon | 06 Oct 2025 Report Abuse
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Took a while but worth the wait ,thank you
Bought a new phone and also upgraded my contact
  Squeeze 04 | 07 Aug 2025 Report Abuse
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Took a while but worth the wait ,thank you
Bought a new phone and also upgraded my contact
  Squeeze 04 | 07 Aug 2025 Report Abuse
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five star experience
Easy and straight forward, happy with cash back
  Xax | 06 Jan 2025 Report Abuse
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Declined my cashback for smartwatch purchase
Declined my cashback for smartwatch purchase. we followed all the rules, but it was declined without any reasonable explanation.
  | 23 Dec 2024 Report Abuse
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Worth the wait
Took a while for 02 to sort cash back out,all sorted now with a nice cash back payment sorted thank you
  Squeeze 04 | 22 Nov 2024 Report Abuse
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Claimed
actually unexpected Placed 7th Oct Claimed 16th Dec
  Oscar White | 16 Dec 2023 Report Abuse
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Poor
Purchased with the usual process - product received and used. Merchant then claimed the product was cancelled/returned...
  minimi123 | 13 Nov 2023 Report Abuse