Get up to £94.50 of your purchase back when you shop with NOW Broadband - New Customers Join TopCashback Free

Get up to £94.50 of your purchase back
when you shop with NOW Broadband - New Customers

NOW Broadband - New Customers Reviews

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Reviews and experiences from TopCashback members who have shopped with NOW Broadband - New Customers. Review this merchant

NOW Broadband - New Customers Reviews
	wrong cashback received I did choose Now over other broadband providers, as there was a competitive price and a good cashback too, but i haven't got the cashback as promised and when i approached Topcashback team i had received the cashback to topcashback account which £19 less which is not the promised one.
	karthikvel \| 28 Jun 2023 Report Abuse
	Unfair We followed the process correctly, it was tracked, then many months later declined with no communication or reasoning to explain why. Terrible treatment of a pensioner aged customer and very upsetting as £80 is no small sum of money.
	marydmcd \| 13 Mar 2023 Report Abuse
	It's been tracked for 7 months and very happy with the deal, but furious to have learned today that the cashback has suddenly declined without any reason just when I was expecting it to become payable. £80 was the deal so asked gor investigation
	malcpryce \| 30 May 2022 Report Abuse
	"Customers need to still be an active BB customer 6 months post-purchase for the cashback to be valid / paid out." Well it's been over 6 months and they declined my cashback.. poor. Avoid!
	87d1b28f04 \| 13 May 2022 Report Abuse
	Cashback declined after waiting 28 weeks. Raised a dispute, but told this takes 12-16 weeks. Lots of similar complaints/reviews. Basically they don't want to honour the cashback. Expect your claim to be declined, and maybe if you keep chasing you might get it after a year.
	BobbyT \| 10 Mar 2022 Report Abuse
	Cashback declined after waiting 7 months. Can't use Top cashback customer service as it can not find my purchase. I'm not happy to lose £90 if I had known I would have signed up to a different broadband.
	Andiholl \| 09 Feb 2022 Report Abuse
	did not even track despite purchasing as normal and making sure i was eligible so no fault my end 1st time this has ever happened its been 3 weeks since i complained doubt anything is going to change even after the 12 weeks im supposed to wait
	michaela444 \| 26 Nov 2021 Report Abuse
	still awaiting cashback. AVOID AT ALL COSTS
	ads288 \| 05 Aug 2021 Report Abuse
	Did not pay out. I was on hold for 6+ months and then was declined. I went to raise a ticket and was told that I could only do it with the first 6 months - which was now too late!
	chem2 \| 19 Jul 2021 Report Abuse
	Ridiculously slow payout. Estimated 15wks, it's now 20 and still no cashback
	Backler84 \| 11 Jul 2021 Report Abuse
	Well in the words of Diana Ross, "I'm still waiting" but not as long as I have been waiting for my cashback Diana ! 6 months now :-(
	sunshine_bouy \| 27 May 2021 Report Abuse
	won't pay - not worth bothering with
	hipwell \| 26 Mar 2021 Report Abuse
	DON'T BOTHER. 6 months later and still nothing! Don't use them solely for the cashback. They should be taken off the site if they are not paying out to legitimate customers!!!
	LW1996 \| 18 Mar 2021 Report Abuse
	Terrible - cashback took 7 months to process then declined.
	Member183849264417 \| 28 Feb 2021 Report Abuse
	Avoid - almost 5 months since the transaction and no cash back paid.
	DOROTHEAS \| 01 Feb 2021 Report Abuse
	Ordered broadband in July but 6 months on there’s no sign of a payout. Billing systems can’t cope when you get a new debit card so you end up with shoddy customer agent advice and threatening emails to disconnect you. Router not as good as BT’s.
	snowmander \| 23 Jan 2021 Report Abuse
	Absolute joke. Complete purchase in January 2020 and still no cash back despite raising claim.
	wing_mam \| 21 Dec 2020 Report Abuse
	No cashback yet even after 6 months
	dantasana12 \| 19 Dec 2020 Report Abuse
	Changed to Now broadband July 2020 and the casjback is till shown as pending 6 months later.
	tooslownogo \| 16 Dec 2020 Report Abuse
	Still waiting 6 months later not been payed issued a nudge with topcash they say they cant make the merchant speed up?ey say
	sinclairs1066 \| 01 Dec 2020 Report Abuse
	It Has been 5 MONTHS an still no cashback every time i speak to someone they give me different info smh
	Alishaa07 \| 16 Nov 2020 Report Abuse
	Declined! No idea why.
	rpdmallett \| 07 Oct 2020 Report Abuse
	Can't complete order online Have to call! - So no cashback
	ssh_98 \| 29 Sep 2020 Report Abuse
	0 stars-ordered in Feb, just noticed it has been declined.
	shazzy55 \| 10 Sep 2020 Report Abuse
	0 stars. After 6 months they just declined the cashback for no reason. So its just completely false advertising to get you to sign up. Cashback will not be paid so if this is the reason why are you are signing up to them look elsewhere
	klark \| 28 Aug 2020 Report Abuse

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