Get up to £94.50 of your purchase back when you shop with NOW Broadband - New Customers Join TopCashback Free
Get up to £94.50 of your purchase back
when you shop with NOW Broadband - New Customers

NOW Broadband - New Customers Reviews

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Reviews and experiences from TopCashback members who have shopped with NOW Broadband - New Customers. Review this merchant
NOW Broadband - New Customers Reviews
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Now tv broadband and phone are the best and cheapest internet provider in uk
  Sammy31westlane | 19 Dec 2022 Report Abuse
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slow but honoured
  tony_w | 18 Jul 2021 Report Abuse
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I didn't expect cashback after seeing the reviews but the deal was very good anyway. I did get the cashback albeit around double the length of time they say it'll take!
  cliftonhill | 01 Jun 2021 Report Abuse
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paid out after around 10 weeks cant really fault it
  the_razza | 11 Dec 2017 Report Abuse
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Long wait
Took 11 months to get the cashback
  JakyBF | 01 May 2024 Report Abuse
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New Broadband
Didn't track but got it through customer service. Very good broadband though.
  meadows1 | 27 Oct 2023 Report Abuse
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I did indeed receive the £80 cashback, despite my worry that having previously been a Now TV customer (not broadband) would provide them a loophole to not pay out. It did, however, take a whopping 8 months. I got the broadband moving into my flat, and got the email that it was payable as I was moving out... If you're in no rush for pay out, go for it.
  Member387098619911 | 08 Apr 2021 Report Abuse
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Tracked and confirmed quickly but been waiting since August for it to become payable...
  tinka21 | 07 Dec 2017 Report Abuse
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Been waiting since August for my cashback, very slow indeed! looks like I won't recieve it until next year now at some point
  Barry_Hendry | 29 Dec 2016 Report Abuse
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swindled on cashback amount
signed up for £90 cashback, but they only paid out around half the amount agreed
  iainknight | 06 Nov 2023 Report Abuse
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Tracked at lower amount of £50.00 instead of £90.00.
Didn't track at the correct amount. Have contacted TCB CS to hopefully resolve matter, but quite a difference for those people who don't file a incorrect cashback claim.
  nowfibrebroadband | 19 Jun 2023 Report Abuse
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Takes far too long to be paid
Took ages to be paid although good cashback. Once Id waited ages they then refused the cashback! Luckily id taken a screenshot of the transaction showing it was recorded and eventually once Id raised a query it was paid. Not a great experience if Im honest but at least the cashback was good!
  cheekymelky | 28 Mar 2023 Report Abuse
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Takes far too long to be paid
Took ages to be paid although good cashback. Once Id waited ages they then refused the cashback! Luckily id taken a screenshot of the transaction showing it was recorded and eventually once Id raised a query it was paid. Not a great experience if Im honest but at least the cashback was good!
  cheekymelky | 26 Mar 2023 Report Abuse
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EST payable 28weeks, now sitting at nearly 30 and still waiting on cashback from early July. Internet is good, but annoying that the cashback which influenced decision isn't going through
  Alicewootton | 28 Jan 2022 Report Abuse
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Still sat on pending after 7 months! This is not acceptable.
  kbromfield | 07 May 2021 Report Abuse
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Cashback tracked but still not paid out
  cvgmail | 16 Dec 2020 Report Abuse
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I had bought 1 month rolling contract phone/ internet + NowTV pass in October 2017 to go live in November 2017. Advertised cashback was GBP 60. The service itself was fine. I had to file a missing claim, which sat with TopCashback for about 8 month saying "ready to be submitted to merchant". After another message instead of nudges, it was submitted to the merchant. Then it took another 8 month or so to get it paid by NowTV. In total it took from November 2017 to January 2019 (no typos in here) for the process to be finished. There is a lot of room for improvement.
  Arndt141 | 10 Feb 2019 Report Abuse
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Ok so ordered in june went payable at the beginning of August. Awesome except its tracking at 0 not £70. Still waiting for topcash back to sort it
  tanyarackham81 | 27 Aug 2018 Report Abuse
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Great service - Delivers product. BUT I am still waiting since Nov 2016 for my cashback. There was a warning on the TC site to say cashback may be delayed, but 11 months later I'm still waiting and getting no joy from either company.
  artychris | 19 Oct 2017 Report Abuse
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Originally estimated at 11 weeks for cashback to be payable. Over 16 weeks later I'm still waiting :(
  shiny76 | 26 Jul 2017 Report Abuse
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Took 8 months to pay out!
Avoid. Took August to April to pay out and broadband was terrible.
  croc_mad | 02 Apr 2024 Report Abuse
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No payout after six months
extremely long delays - not worth the bother
  CliveHall23 | 25 Mar 2024 Report Abuse
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Diverts to phone call
I decided not to go ahead when the website asked me to phone them to complete the order....
  Kirsten111 | 26 Jan 2024 Report Abuse
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Don't bother
It seems as though it has been engineered to stop cashback. After entering your postcode you are asked to confirm your address. No matter what address you choose, whether the correct one or another on the list, the same message appears..'Oops that didn't go to plan, please try again', giving you the limiting option of clicking on the 'Can't see your address?' option, which then comes up with the message...'Sorry, but we can't complete your order online', then proving you with a number to phone to complete your order, therefore not getting the cashback.
  Tirak | 27 Aug 2023 Report Abuse
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Had to get top cash back to chase them for payment
Purchased a few months ago cash back never showed up had to put in a missing claim and get top cash back to chase them up for it, it’s only now just shown up after saying when I purchased it would be shown within 1 day
  Sammi33x | 04 Jul 2023 Report Abuse
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