Skip to main content
ENTER
Get up to 5% of your purchase back when you shop with Morrisons Groceries Join TopCashback Free
Get up to 5% of your purchase back
when you shop with Morrisons Groceries

Morrisons Groceries Reviews

TopCashback members who have provided us with reviews having ordered groceries from Morrisons seem very pleased with the prompt delivery service provided. “Of all supermarket deliveries, I have found Morrisons the cleanest and always on time” is just one of the comments which have resulted in them receiving an overall four-star rating on our site, while one member mentions a driver who was running ahead of schedule and called them to ask if it would be okay to arrive early.

The good prices and great bargains offered are also highlighted, while one member sums up their experience by saying: “Their website works well, their deliveries are on time and their drivers are courteous and helpful.” Some members do say that their cashback either did not track or was initially declined, but that these issues were quickly resolved.

Comments such as “always striving for the best customer service and getting it right for the customer” have helped them achieve a three-star Truspilot rating. Morrisons are commended for being especially good if you have dietary requirements and having drivers who go the extra mile, while one person who has left a positive review describes them as “by far the best online grocery delivery service”.

Log in to review
Morrisons Groceries Reviews
friend icon
Always payout
Fast payout
  mark_mackey | 21 Jan 2026 Report Abuse
friend icon
Morrisons
I had no problems for the first few years that I booked my weekly Morrisons delivery via Top Cashback, but over the last six months or so my purchases don’t seem to have registered. I have checked my details on Top Cashback which are all correct. I have been unable to submit some delivery details to claim payment as they are not listed on the Top Cashback site.
  Sue Campbell | 18 Jan 2026 Report Abuse
friend icon
Cash back never tracks
I spend £150 a week and always go through this app but cash back has never tracked in my account.
  NatalieMainCB | 15 Jan 2026 Report Abuse
friend icon
Simple and consistent
So long as I go via top cash back I always receive what is earned. Often have increased rates as a special.
  Valerie A | 14 Jan 2026 Report Abuse
friend icon
not recieved any cashback from morrisons since 02/10/2025
all through topcashback, not received any cashback since 02/10/2025. done at least 12 shops since then
  grandad971959 | 12 Jan 2026 Report Abuse
friend icon
Great
Quick to pay and no hassle
  LisaLeftFoot | 11 Jan 2026 Report Abuse
friend icon
not tracking cashback since December 2024
I have to submit a claim for every order and wait months for cashback
  dcgeneral | 08 Jan 2026 Report Abuse
friend icon
Every purchase doesn't track
I've got months of failed returns because every week there is nothing tracking. I've done everything suggested and still nothing. So frustrating. I'm fed up of chasing because it's so much
  Gulcancelal | 20 Dec 2025 Report Abuse
friend icon
Slow and frustrating
Since about September every single purchase has failed to track. I gave had to chase them each time which is annoying and time consuming. I have done all the things such as clearing cookies, using another browser etc but nothing has helped.
  KRP1970 | 20 Dec 2025 Report Abuse
friend icon
Fast payment
Always fast to pay
  mark_mackey | 19 Dec 2025 Report Abuse
friend icon
Had to make a claim
Both times I shopped at Morrisons via the top cashback link I’ve had to claim the money back by submitting my receipt it wasn’t done automatically.
  Vintagezone | 09 Dec 2025 Report Abuse
friend icon
Tip for everyone
Some people say the cashback never tracks, I fixed this issue by clearing cookies and when visiting the website again through topcashback, I made sure I accepted all cookies, now every shop tracks. My only gripe is, I still have to open a manual ticket for every order after it reaches confirmed as it never uplifts to the final amount. And this is a considerable difference!
  Samboy08 | 04 Dec 2025 Report Abuse
friend icon
Hassle
Always one of the 'trending' merchants but never pays cashback until it is manually claimed. I wonder how many people click because of the incentive of cashback but never bother to claim? A marketing ploy maybe?
  ldesmier | 03 Dec 2025 Report Abuse
friend icon
Always missing visits
I shop through Total cash back app every week at Morrisons groceries, every week I have to manually claim cash back. Both Morrisons and total cash back do not show visits for some reason. I thought the first couple of times were just technical reasons but I have to do this every visit.
  PeteChad | 30 Nov 2025 Report Abuse
friend icon
Terrible
Unfortunately I have had to put in a claim every time I shop with Morrisons. It never automatically appears like other retailers. Disappointing and puts me off shopping with them.
  Kirstendmdonnelly | 28 Nov 2025 Report Abuse
friend icon
No Good
I have to submit a missing cashback claim every time i shop online, and wait 3-4 months for a response. I shop once a week so very much an annoyance! Never have this issue with any other retailer
  OPaige28 | 19 Nov 2025 Report Abuse
friend icon
Never tracks
I've tried to use this multiple times but it has NEVER tracked itself, always have to claim
  rachaelward | 18 Nov 2025 Report Abuse
friend icon
Have to chase every time
I have had to put in claims for missing cashback several times. Morrisons often don't track and if I don't chase it, I dont receive it!
  Lisa_Hynes | 12 Nov 2025 Report Abuse
friend icon
Excellent
Shopping delivered to the door at a time to suit me and cashback too! What more could you ask for?
  Vivluck | 07 Nov 2025 Report Abuse
friend icon
Made 5 purchases, none tracked
I have to submit a claim each time. Not ideal.
  karrie010 | 06 Nov 2025 Report Abuse
friend icon
Doesn't track
Made 3 online delivery purchases now through Top cashback with Morrisons and not tracked once. Because Morrisons don't take the payment until after delivery I think this is the reason it doesn't track.
  jazzy01 | 27 Oct 2025 Report Abuse
friend icon
No tracking. Don't waste your time.
It doesn't track since Jan 2025, even though it says it does. It used to be great, now I'll stop using for good. We'll check other cashback sites.
  gsamsa | 26 Oct 2025 Report Abuse
friend icon
No longer tracks
Since the cashback rate dropped about 6 weeks ago none of my transactions have tracked (4) have put 4 support tickets into topcashback, I am not confident I will receive the untracked monies.
  Welshwonder74 | 23 Oct 2025 Report Abuse
friend icon
Problems to pay cashback on final order amount
Sometimes claims are not considered and I get paid the wrong amount, i.e cashback on the original order, not on the final order amount. The difference can amount to a few pounds.
  ChrisMarion | 21 Oct 2025 Report Abuse
friend icon
Fast cash back
Great merchant. Probably one of the best on this website. Payout is usually very quick and generally tracks well.
  Persiskb | 17 Oct 2025 Report Abuse
12345...19      View:   2550100