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Get up to 5% of your purchase back when you shop with Morrisons Groceries Join TopCashback Free
Get up to 5% of your purchase back
when you shop with Morrisons Groceries

Morrisons Groceries Reviews

TopCashback members who have provided us with reviews having ordered groceries from Morrisons seem very pleased with the prompt delivery service provided. “Of all supermarket deliveries, I have found Morrisons the cleanest and always on time” is just one of the comments which have resulted in them receiving an overall four-star rating on our site, while one member mentions a driver who was running ahead of schedule and called them to ask if it would be okay to arrive early.

The good prices and great bargains offered are also highlighted, while one member sums up their experience by saying: “Their website works well, their deliveries are on time and their drivers are courteous and helpful.” Some members do say that their cashback either did not track or was initially declined, but that these issues were quickly resolved.

Comments such as “always striving for the best customer service and getting it right for the customer” have helped them achieve a three-star Truspilot rating. Morrisons are commended for being especially good if you have dietary requirements and having drivers who go the extra mile, while one person who has left a positive review describes them as “by far the best online grocery delivery service”.

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Morrisons Groceries Reviews
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Absolutely Useless
s Morrisons text me 40 minutes before my delivery was due. They were not able to deliver today but would be able to deliver tomorrow (no time given, just a number to phone). I do not want to take the risk. It has taken a lot of time on the phone to customer service who were totally indifferent, couldn't care less, no apology or empathy. I have cancelled the order as I am concerned about the condition of the food if it is lying around in a store/van waiting to be delivered. Appalling customer service. Best reading the 1 Star reviews. If you are relying on a delivery or a special occasion I wouldn't recommend Morrisons.
  paulinehood | 22 Aug 2025 Report Abuse
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Too many 1 star reviews
I hope topcashback pay attention to all these 1 star reviews. Morrisons always confirm your cashback as you meet all the criteria but they never make it 'payable'. This is really unethical.
  Samboy08 | 22 Aug 2025 Report Abuse
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Morrison groceries
Morrison for shopping is great but it takes more than 6 months for the cashback to be confirmed. Probably a year to be paid (still waiting, over £70 confirmed but nothing paid) Very annoying and tcb are only reassuring and asking to wait
  kasmai | 15 Aug 2025 Report Abuse
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Takes forever to payout
The title says it all. I’m still waiting for cashback from 3rd December 2024!! I use top cashback a lot and all the other retailers that I’ve used are pretty good but I’ve got so many pending or confirmed but not paid and they’re all from Morrisons
  Easha89 | 14 Aug 2025 Report Abuse
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Still waiting for payout on confirmed cashback from February!
Ridiculous wait. I think it's time they're removed from this site.
  Member1092992254919 | 04 Aug 2025 Report Abuse
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Not worth the hassle
The delivery drivers are great but the payout of cashback is terrible. You constantly have to chase not only here they are the same with other cashback sites. Sorry time to go elsewhere, you can see why they have fallen to 5th place in the supermarket rankings. Awful service
  RickToyer | 01 Aug 2025 Report Abuse
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Too slow and not worth the Hassle
Good delivery drivers, reasonable range of products. But still waiting from February (cashback confirmed) is too long I'm afraid. So no more
  chelseastevo | 29 Jul 2025 Report Abuse
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Don't bother with
Honestly, I have £8 outstanding from February (5 months) it's confirmed just not paying out. Had cashback offer with Monzo and got £7 the next day so is it Morrisons or Topcashback holding this up? Avoid this retailer just for peace.
  Catslave81 | 22 Jul 2025 Report Abuse
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Stays confirmed forever
They do payout but has never gone to payable without speaking to support then they change it to payable for me. Can someone leave a review about how long it stays 'confirmed' for before reaching 'payable' please.
  Samboy08 | 17 Jul 2025 Report Abuse
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Always payout on time
Good payers
  mark_mackey | 14 Jul 2025 Report Abuse
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Excellent service
Lengthy time to wait for cashback to show in account (17 weeks) but all good. Brilliant delivery staff, very helpful and polite.
  titch123 | 13 Jul 2025 Report Abuse
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Slow at 17 weeks
Does work but does take a long time to come through
  Ruthietoothy | 09 Jul 2025 Report Abuse
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Does Not Track
This has to be a deliberate policy as the problem has been reported so many times and not fixed. Poor but standard crooked behaviour for this day and age.
  Tom2012 | 09 Jul 2025 Report Abuse
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Morrisons Cashback?
Cashback usually takes several months, but the worse issue is realising that it has not tracked anything since February 2025...had to spend a lot of time submitting claims. Happy with Morrisons, but not with the cashback errors at the moment!
  Vixen | 08 Jul 2025 Report Abuse
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Morrisons cash back
Painfully slow pay out. The estimate of 17 weeks for pay out often turns out to be around twice that.
  38arm1n5T3r | 06 Jul 2025 Report Abuse
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Never tracks
Every single time I have to submit a missing cashback claim. Have tried using different browsers but doesn’t track on any. Very tedious submitting claims then waiting ages for cashback to become payable.
  searchingforsavings | 05 Jul 2025 Report Abuse
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not tracking cashback since December
I have to submit a claim after every order since December 2024. Reports as tracked when I place the order but it doesn't track so I don't receive any cashback
  dcgeneral | 03 Jul 2025 Report Abuse
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one of my top retailers for doing cashback
I used to alternate between Tesco and Morrisons but found Tesco didnt always work
  Smifco | 01 Jul 2025 Report Abuse
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Still waiting for payout for confirmed cashback from February!
Cashback payouts have slowed to a halt since the start of this year. Shop elsewhere unless you don't mind the wait.
  Member1092992254919 | 30 Jun 2025 Report Abuse
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Satisfied customer.
Really easy to get topcashback from this supplier. Good service.
  Joyce1944 | 28 Jun 2025 Report Abuse
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They take too long to pay cashback
Morrisons are a good shop and always deliver on time but they can take up to 4/5 months to pay cashback which seems excessive to me
  MoSpurs67 | 27 Jun 2025 Report Abuse
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TOOK FOREVER!!
Took forever, january 5th to 25th of june. 6 months for cashback crazy man.
  Na5eer | 26 Jun 2025 Report Abuse
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terrible company for cashback from not tracking to 6 months wait
Ha ve had several (Over 10 ) instances wher no Cashbach shown and after you raise a claim 6 months later you still have to chase the cashback I think Joe public are being conned Now looking for alternatives My local Morrisons is only supermarket within 3 miles of me so because of the service on cashback I may have to travel further
  Howieian | 26 Jun 2025 Report Abuse
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TOOK FOREVER!!
Took forever, january 5th to 25th of june. 6 months for cashback crazy man.
  Na5eer | 25 Jun 2025 Report Abuse
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TOOK FOREVER!!
Took forever, january 5th to 25th of june. 6 months for cashback crazy man.
  Na5eer | 25 Jun 2025 Report Abuse
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