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Get up to £170.00 of your purchase back when you shop with Mobiles.co.uk Join TopCashback Free
Get up to £170.00 of your purchase back
when you shop with Mobiles.co.uk

Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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Tracked and went to paid very quickly. Also bargain price for phone
  sgray22 | 11 Jan 2011 Report Abuse
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smooth and quick
  Nicglassa | 11 Jan 2011 Report Abuse
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Placed an order with these clowns and although they promise next day delivery it is now two days since placing the order and at the time of writing this review still no sign of the phone? Tried calling their customer service department and because they are owned by Carphone warehouse the usual poor service remains as expected...kept on hold for over half an hour and still no answer....Will not be using this merchant or any other cpw site! Proceed with caution!
  Cashback_rookie | 10 Jan 2011 Report Abuse
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Fantastic friendly service. What a huge selection on offer - definitely will be my first port of call the next time I need a new phone.
  | 30 Dec 2010 Report Abuse
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Tracked and confirmed really quickly, delay in receiving my order, but got it eventually. Would use again
  Mrs_Smythe | 22 Dec 2010 Report Abuse
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Wow! Incredibly good value and no catches at all! Have now ordered 3 phones from here - 2 x PAYG and 1 contract and all have been excellent value for moneyand given great cashback. Highly recommended.
  Rachel31 | 17 Dec 2010 Report Abuse
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Very impressed; quick delivery, good comms, great price for phone and high cashback
  swthomas | 12 Dec 2010 Report Abuse
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Tracked quickly.
  Rebecca_Eb | 07 Dec 2010 Report Abuse
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Quickly tracked but delivery was a pain in the ass, as only delivered to credit card address
  chrisfrost | 06 Dec 2010 Report Abuse
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tracked quickly, but has taken upto 2 months for confirm.
  ZainJ | 04 Dec 2010 Report Abuse
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I have bought several ultra-cheap, unlocked, payg mobiles from mobiles.co.uk. Most of the transactions have gone through without a hitch, with the cashback being paid quickly. This time however, there was a hiccup with the mandatory topup being credited to the account. Once alerted (after an 8 day wait and see if anything happens cooling off period) mobiles.co.uk acted quickly and decisively to send out a cheque for the missing topup. Would recommend them to anyone, delivery usually takes about 3 days.
  Vimala | 22 Nov 2010 Report Abuse
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Purchased PAYG phone took three days to arrive
  Dent | 19 Nov 2010 Report Abuse
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Fast to track. Goods quickly delivered and cashback prompt. Full marks all round.
  deljo | 06 Oct 2010 Report Abuse
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excellent website plenty of good offers,awaitng phone but would recommend.
  hell17 | 27 Sep 2010 Report Abuse
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My order was processed and delivered promptly, but customer service is non existant, they don't reply to any e-mails shortly, as promised' and it's impossible to get through on the phone, unless you have all day to hang on.
  J_S_PUAR | 23 Sep 2010 Report Abuse
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Very Fast next day delivery no charge goods were top quality would recomend and use again
  Dinks | 17 Sep 2010 Report Abuse
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Great site - pays good cashback more than some other mobile sites - recomend!
  | 17 Sep 2010 Report Abuse
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Tracked overnight - Great Cahback value too ! ONly problem is they promised me next day delivery but then got an e-mail same night saying they cannot deliver it next day. Its the end of the 2nd day and it still hasn't been delivered - I am hoping they will deliver by tomorrow. NOTE: I tried reaching their customer care but no one answered the phone after it kept ringing for about 4-5 minutes.
  | 08 Sep 2010 Report Abuse
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Tracked within a day or two. Confirmed very quickly and became payable in total around one month.
  hoodgo | 06 Sep 2010 Report Abuse
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paid out on first buy - other 2 buys are currently confirmed
  | 05 Sep 2010 Report Abuse
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part of carphone warehouse = slow customer service
  jaws1 | 03 Sep 2010 Report Abuse
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Same day tracking and next day delivery. Next day confirmation - Highly recommended
  | 24 Aug 2010 Report Abuse
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Item received in gd condition and quick delivery. Also no problem with the claim for cashback. Fast, smooth and reliable
  Mo_Hove | 16 Aug 2010 Report Abuse
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good deal, used more than once.
  iaincs | 12 Aug 2010 Report Abuse
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I had to submit a manual claim when the cashback for my payg mobile failed to track, but once the amount appeared, it rattled through to payable in less than a month. I have used this merchant again since and it tracked very quickly. I would recommend this retailer as they have Nokia mobiles from just £0.90, plus a £10 topup. Delivery is quick and free and cashback is reliable.
  Vimala | 11 Aug 2010 Report Abuse
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