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Mobiles.co.uk Reviews

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Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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Limited deals if you go via Topcashback. Some better deals if you go direct to Mobiles.co.uk
  starkraving | 22 Aug 2011 Report Abuse
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Refused to pay cashback. Gave no reason even though I & TCB could trace the purchase.
  roi354 | 17 Aug 2011 Report Abuse
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hello folks. just purchased monthly contract with handset on mobiles.co.uk via TCB. its tracked, but showing as £0.00. is this usual? if/when is this uplifted to £30 as advertised cashback for contract purchase?
  monny321 | 09 Aug 2011 Report Abuse
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Purchase made feb 2011 but 4 months later still no sign of cashback despite several nudges. Similar experience last year from same retailer. Avoid!
  indo555 | 25 Jun 2011 Report Abuse
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It is a year next week since I put this claim in a still not a penny!!!! :-(
  boothy1834 | 14 Jun 2011 Report Abuse
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Initial tracking and upgrade to £50, no problems.
  Scawie | 09 Jun 2011 Report Abuse
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Purchased new contract mobile in Dec 2010 and still no cashback despite several nudges to TopCashBack. Very disappointed. Would stay well clear of this site!
  jupil | 18 Apr 2011 Report Abuse
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another cashback site is offering £50 for mobiles.co.uk contracts but topcashback is only offering £40 which is a shame as I would rather use topcashback, increase it and I would rather use you than another cashback site
  1trainer1 | 29 Mar 2011 Report Abuse
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Further to my previous comment, please see the link below for reviews on their cashback rating for contract phones: http://www.topcashback.co.uk/mobilescontract-phones/
  hussain786 | 28 Mar 2011 Report Abuse
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Previously, to get cashback for a contract phone with this retailer, you had to click through the link "Mobiles.co.uk - Contract Phones". This link in question ("Mobiles.co.uk") was for cashback for PAYG phones, which generally attracted positive reviews, whilst the link for contract phones (" "Mobiles.co.uk - Contract Phones") generally attracted negative reviews as the cashback process was certainly more hit or miss. It's funny how TCB have decided to combine both links, leaving out the negative comments from "Mobiles.co.uk - Contract Phones", whilst keeping the overwhelmingly positive comments from the PAYG side of things. I wonder why?
  hussain786 | 28 Mar 2011 Report Abuse
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tracked quickly, but has taken upto 2 months for confirm.
  ZainJ | 04 Dec 2010 Report Abuse
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Fast to track. Goods quickly delivered and cashback prompt. Full marks all round.
  deljo | 06 Oct 2010 Report Abuse
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Tracked overnight - Great Cahback value too ! ONly problem is they promised me next day delivery but then got an e-mail same night saying they cannot deliver it next day. Its the end of the 2nd day and it still hasn't been delivered - I am hoping they will deliver by tomorrow. NOTE: I tried reaching their customer care but no one answered the phone after it kept ringing for about 4-5 minutes.
  | 08 Sep 2010 Report Abuse
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paid out on first buy - other 2 buys are currently confirmed
  | 05 Sep 2010 Report Abuse
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Good prices and reliable, quick delivery. Would certainly use again.
  | 26 Jun 2010 Report Abuse
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Quick tracking and good cash back.
  | 11 Jun 2010 Report Abuse
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Excellent store, very quick delivery of products and excellent cashback too.
  Wayne_P | 08 Jun 2010 Report Abuse
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Be warned do not expect cash back they use excuses to get out of paying cashback hence why the offer looks so lucurstive!! Top cash back are not prepared to tackle them on none payment of cash back !
  leaway | 25 May 2010 Report Abuse
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cashback added and confirmes in 2 days brilliant
  broxibabe | 06 May 2010 Report Abuse
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the was realy helping hand
  alitside | 01 Apr 2010 Report Abuse
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Real quick and reliable tracking
  ccpnumber5 | 08 Mar 2010 Report Abuse
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I would NOT trust this site, I bought a Phone from this site, payg, and they didnt have it in stock at the time, but it didnt say they didnt have it in stock, and its been almost 5 to 6 months and I havent heard from them, yes they do have my BANK ACCOUNT details, and NO they didnt take any money, but my point is, they have my Bank details and it doesnt take upto 6 months for a Phone to come back in stock. I did get an Email stating if I wanted to Purchase another Phone of the same Value, Why would I want to do that???I wanted the Phone I purchased, If they didnt have it in stock or if the Offer was no longer valid I should have been notified before I made the Purchase and gave all my Bank details, so beware of these scammers. Needless to say I do get Emails from this scam site if I wanna purchase phones from them. Maybe thats why they got my details, so they can send me spam Emails.
  | 24 Feb 2010 Report Abuse
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very easy to use
  AshleyM | 22 Feb 2010 Report Abuse
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quick to track.
  | 14 Feb 2010 Report Abuse
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tracked.. 2 hours confirmed.. 2 days!! £30 mobile.. less £10 cashback, and includes £10 air time!!
  andy_h29 | 29 Jan 2010 Report Abuse
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