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Get up to 6% of your purchase back
when you shop with Malmaison
Malmaison Reviews
Reviews and experiences from TopCashback members who have shopped with Malmaison.
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Malmaison Reviews
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No payment
Made purchase as normal through TCB and the payment didnt track and has not been paid out, bad times.
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chrisdar | 28 Jul 2025
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I was told I had to wait 24 weeks after my stay to put a claim in, which I did. Now after a year of chasing, I have been told it is too long after my stay. A joke.
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aligriffiths | 12 Sep 2020
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Still waiting for payment over a year after making the reservation.
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aligriffiths | 22 Jul 2020
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probably the fastest payout ever !! paid out within the month! this is how we like it!! will certainly put Malmaison at the top of my list for hotel searches
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mrnmrwa | 18 Apr 2019
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Great cashback with fast payment
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David_Connolly | 20 Mar 2019
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I was surprised finally to see the cashback for this, as it took over six months.
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Claire_C_L_Thomas | 19 Feb 2019
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Easy click through - cashback pays for a cocktail!
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dreaper | 12 Feb 2019
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This took 4 months to be payable which is one of the longest claims I have had.
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kfinney | 12 Feb 2019
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I wouldnt even give you one star but dont have the option to give you none. Had 3 separate claims and the amount has reduced to less than 75% and i now have to wait months for a reply and the correct money.
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Spryse | 30 Dec 2018
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Had to put in claim, but once resolved, paid out no problem
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DeniseRoberts_33 | 14 Sep 2018
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Great hotel, good value.
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juicyfruit | 30 Apr 2018
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very easy to get, quick payments
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jangray | 21 Jul 2017
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WOW after over 5 month I finally got a response from Malmaison for my denied cashback claim stating my stay was cancelled. If your saying I have cancelled my stay why have I not received a refund obviously because this is completely untrue and a way for them not to give cashback, useless.
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gerado | 17 Sep 2013
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Awful, complete waste of time. Completed the claim perfectly, included booking number etc, claim was registered but then removed after my stay. This was now back in April, meaning my claim for missing cashback is on-going after 5 months. The hotel staff were also useless getting my room mixed up and then trying to charge me more adding insult to injury, don't bother you wont get your cashback, stay somewhere else.
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gerado | 12 Sep 2013
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