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Get up to 20% of your purchase back
when you shop with Lenstore Contact Lenses

Lenstore Contact Lenses Reviews

Reviews and experiences from TopCashback members who have shopped with Lenstore Contact Lenses. Log in to review

Lenstore Contact Lenses Reviews
	Use to pay out but they were dishonest about last purchase TLDR, cashback did not track on last purchase. Raised a missing claim via TC. Eventually Lenstore declined with the reason “Unauthorised voucher/discount code used”. This is dishonest, as the original invoice confirms that no discounts were applied.
	Cipher \| 10 Dec 2024 Report Abuse
	Always declines for no reason. Always declines for no reason.
	mervejohnson \| 05 Dec 2024 Report Abuse
	Cashback declined for no valid reason Mey all the requirements for successful cashback. Claim denied. Looks like I am not the only one with the same complaint
	robinhio \| 30 Nov 2024 Report Abuse
	Scam My cashback claim was declined, I have met all the requirements - first time customer and the value of my purchase order met the requirement stated. I have filed missing claims and the response is that the merchant declined the submission and the reason is “Unauthorised voucher/discount code used”. That's unacceptable and the whole thing is a scam.
	mickey888288 \| 14 Nov 2024 Report Abuse
	Scam My cashback claim was declined, I have met all the requirements - first time customer and the value of my purchase order met the requirement stated. I have filed missing claims and the response is that the merchant declined the submission and the reason is “Unauthorised voucher/discount code used”. That's unacceptable and the whole thing is a scam.
	mickey888288 \| 14 Nov 2024 Report Abuse
	Scam They fool you with high top cash back to buy from their website then they decline the cashback. I will avoid them in future.
	Armin2020 \| 27 Oct 2024 Report Abuse
	Declined I'm a first time customer and the cashback was declined. I didn't use any offer codes on their website and my ad-block was turned off. The order itself arrived the next day.
	Alex_James \| 18 Oct 2024 Report Abuse
	Wait months and then they decline. They’re hit and miss with their cashbacks. Lenses are not cheap, so they obviously pay out largish sums and will do all they can to decline. I waited for two months for them to decline, then raised a claim. They said I used a voucher - I didn’t and can prove it via the invoice which I offered to send. Topcashback had to step in and offered me an amount as a gesture of goodwill…they shouldn’t have to.
	Pinknails \| 15 Aug 2024 Report Abuse
	Decline for no reason, clickbait!!! First-time Lenstore user - cashback declined for no reason. Totally undermines TCB, and looking at the countless similar reviews Lenstore has to be removed from the platform. Would buy from elsewhere, even if that means a slightly higher price!!!
	mystrafanx \| 13 Aug 2024 Report Abuse
	Always declines! Declines every time
	Fargher7 \| 16 Jul 2024 Report Abuse
	Lenstore declined cashback despite meeting all the requirements... Purchased and received product, however despite following and meeting all the requirements for cashback, Lenstore declined cashback !! Reading through other's reviews, this is a common occurrence for this company.
	akaijser \| 01 Jul 2024 Report Abuse
	Wouldn't pay My cashback was declined, and after raising it they came back and said I had used an unapproved voucher or discount code. I paid more than other sites because they offered more cashback, and seems to be a false promise. Needless to say I won't be using them again.
	joelf89 \| 17 Jun 2024 Report Abuse
	Cashback declined I only used this website as cashback made it cheaper. However this was declined for no reason. No voucher was used and all terms and conditions followed. STAY CLEAR!
	MrTimii \| 23 May 2024 Report Abuse
	Declined for no reason Awful lenses and cashback was declined for no reason, despite following all the rules.
	NoahJennings \| 07 Apr 2024 Report Abuse
	Tracking never works I can see they tried to route through an external website when navigating from TCB to Lenstore for tracking. However, this has never worked since they revamped their website. Every time I submit a missing cashback here, it takes a long time to process, and it is not guaranteed to be accepted. I tried sending feedback to TCB and Lenstore, but they deliberately refused to admit any faults. I am glad to see quite many reviews below that confirmed I am not the only one encountering this problem - that they have no excuses.
	callmeryan \| 25 Mar 2024 Report Abuse
	Scam - no cashback shown in Topcashback No cashback shown in the account even if it has been tracked by topcashback! Which said that the order number I provided is not correct, but I'm sure this is definitely correct as it is the only order number in the email as well as in the invoice.
	axp2000 \| 11 Mar 2024 Report Abuse
	Rejected claim for no reason Rejected claim despite following all the rules
	SumnerJRS \| 02 Mar 2024 Report Abuse
	Great lenses but declined cashback They declined my valid purchase with no reason whatsoever. I’ve since got two more claims to be paid and they’re very slow.
	Pinknails \| 22 Feb 2024 Report Abuse
	Don't use if you want cashback I have purchased from this site around 4-5 times. The delivery is great, arrives within the week. When it comes to cashback, I have yet to have a purchase where the cashback is not declined. I have lodged missing cashback claims and get the response of invalid order number. I won't be purchasing with them again as they are quite pricey.
	Tanv_ka \| 02 Feb 2024 Report Abuse
	Didn't track Didn't track
	juliew47 \| 12 Jan 2024 Report Abuse
	Never tracks Great price but always, always have to raise a missing cashback request as it never tracks.
	Emmsjk \| 15 Dec 2023 Report Abuse
	New supplier of contacts! great price and fast delivery - easy tracked cashback too.
	Fraserduff \| 14 Nov 2023 Report Abuse
	Cashback not tracked Waste of time - could've got the lenses cheaper on another site but this had a massive cashback so was worth the punt.
	824743 \| 25 Oct 2023 Report Abuse
	Great service great cashback Fantastic customer service and super quick cashback. Great company
	Xmaslady \| 20 Jul 2023 Report Abuse
	Revamped website so broken and does not track cashback. Beware.
	callmeryan \| 22 Oct 2022 Report Abuse

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