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Get up to 2.83% of your purchase back
when you shop with Keen Gardener
Keen Gardener Reviews
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Reviews and experiences from TopCashback members who have shopped with Keen Gardener.
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Keen Gardener Reviews
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very good. the company really does have good customer services.
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grinder98 | 09 Jan 2016
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Firstly, I very rarely give reviews as mostly merchants are usually okay but, when I do it will either be a very good or a very bad review:
I wanted to know when my order was going to be delivered or an approximate time/day schedule, so I gave them a ring. They were so efficient! They looked up my order number (which I had), in seconds and gave me the information I was looking for more or less straight away. Something other merchants should learn to do.
The delivery arrived within the hour's time frame I was given in the email. Which did surprise me a little as normally I don't find that is the case with other merchants.
15 mins after signing for my delivery I had an email telling me my order had been delivered, at what time and who had signed for it. What more could I ask for?
I don't think anyone can better that for service!
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sanboli | 31 Jan 2012
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Had to raise claim, but paid very quickly
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Mark_Emerson | 17 Aug 2022
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Excellent customer service; apprised me quickly that good was not in stock, and reimbursed me equally quickly after I made a brief 'phone call to their courteous sales staff. When I next require similar products, I will use this merchant again.
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| 20 Dec 2011
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Cashback did not automatically go through and product arrived with one part missing.
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a_bansal | 13 Sep 2015
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Spent a lot of money with this company, cashback takes too long.
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Kawasaki jean | 09 Apr 2022
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Web Site very very slow gave up in the end kept timing out so don`t think i would have got cash back
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jenie | 08 May 2020
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Be aware that cash back will not track automatically. Spent over £500 and waiting for more than a month for the claim. After reading comments below from others, I know that my cash-back will never be received. So, please read review before ordering.
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mkhshujan | 29 May 2022
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Just a update on my cashback received today but had to fight for it
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shem1 | 06 Dec 2018
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Never tracked I've will think again when buying from them why be on topcashback when they don't pay cashback ?
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shem1 | 24 Oct 2018
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Very disappointed that my Cashback was refused even thoigh I spent over £1000 with them. Both Topcashback and Keen Gardener ripoff
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keithad | 01 Sep 2017
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Did not track and it has been over 4 weeks still not tracked. Over 3 weeks since missing cashback claim lodged and still waiting for retailer.
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luckydick | 28 Mar 2014
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