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Get up to 3% of your purchase back when you shop with Iceland Join TopCashback Free
Get up to 3% of your purchase back
when you shop with Iceland

Iceland Reviews

If you’re thinking of shopping online for groceries and earning cashback in the process with us, you should take a look at the Iceland review feedback below. While there are a few negative responses, the majority of the feedback is very complimentary, with one member saying: “I would definitely rate Iceland as it was a breeze getting cashback. Top retailer in my opinion.”

Plenty of other people have commented on the cashback process, with many highlighting how quickly it tracked and was paid out, as well as how reliable they are when it comes to payment. Some of the feedback you’ll find includes “top merchant, always pays”, “fantastic fast paying supermarket”, “it was very easy to earn cashback” and “easy — always paid quickly and good offers on the cashback”.

Other Iceland reviews concentrate on the great prices and excellent delivery service offered. One shopper said: “Great prices on offers and excellent delivery — highly recommend.” Other remarks include “very easy — told me exactly when my order was coming and it came on time”, “great prices and a good service” and “excellent experience”. Log in to review

Iceland Reviews
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Always receive my cashback when shopping with Iceland
Highly recommended retailer to purchase from and receive your cashback no issues.
  bargaindeals2you | 20 Dec 2025 Report Abuse
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Always reliable to pay
Fast payout
  mark_mackey | 19 Dec 2025 Report Abuse
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Declined Cashback
So you declined my cashback saying that I never made a purchase. Well it'll be the last one since you couldn't verify Order #293027410 on your website. Looks like I'll be going to Tesco to spend the many hundreds of pounds I have for the food budget next week :-)
  DominicQuick | 19 Dec 2025 Report Abuse
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Instead of 10% cashback only 1% was received, not happy
As a new customer I should have received 10% but only received 1%. , in a ddition a lot of fresh items has one or two days expiry date meaning I had to discard a few items.
  mannid | 19 Dec 2025 Report Abuse
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Incorrect amount
I registered as a new customer for what was promised as 10% cash back, it tracked at 10% but when payable changed to existing customer rate of 1%. Very poor I will not use them again and amounts to an extremely poor experience for a 1st customer.
  DenoP | 18 Dec 2025 Report Abuse
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Cashback declined
Cashback declined with no explanation!
  kusbaybee | 16 Dec 2025 Report Abuse
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lovely choice of frozen food
I orderd my order from Iceland it was very easy online to do
  foxglove77 | 19 Nov 2025 Report Abuse
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Good Service.
Goods as described , order arrived on time . Will use again, prompt cashback payment
  sjr123 | 18 Nov 2025 Report Abuse
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Dont waste your time
Cashback never tracks, if you put a claim in they just decline to pay the Cashback , just dont waste your time.
  Helscot | 11 Nov 2025 Report Abuse
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Declines all time
Keeps declining even though no vouchers used declined all 3 of my orders wondering if it’s because if there is things not in stock on your order the amount reduces or changes if that’s why they decline very frustrating as not our fault
  Terrieleanne1 | 11 Nov 2025 Report Abuse
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No cashback again,
Please explain why no cashback again.
  3639280243 | 29 Oct 2025 Report Abuse
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Disappointed
Cashback declined with no explanation ??
  Jackismee1 | 17 Oct 2025 Report Abuse
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Declined cashback - no idea why
Was a new customer it recorded then showed as declined and you get no explanation why. Really irritating.
  clynchy | 11 Oct 2025 Report Abuse
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Always payout
Fast payout
  mark_mackey | 08 Oct 2025 Report Abuse
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Cashback
Iceland always tracks my cashback sometimes i get it payable after a dew days sometimes i dont get a response untill a few months
  STACEYHLOUISE | 07 Oct 2025 Report Abuse
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Paltry cashback rate
At 1% it was a poor casback rate, but to reduce it to 0.85% is just penny pinching.
  philmcd2 | 01 Oct 2025 Report Abuse
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Regularly don't pay out
Iceland will regularly not pay out because an items been missed from your order. Faults 100% their end but they dont pay out anyway
  mu5149 | 29 Sep 2025 Report Abuse
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Best for paying
Iceland's have been the best for paying out and you don't have to wait has long as some company's. So far so happy with them also i found they show up very quick in your account.
  sdd_uk | 25 Sep 2025 Report Abuse
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disappointing
Last 6 orders have been declined with no explanation , beginning to give up with this seller
  vaL8 | 25 Sep 2025 Report Abuse
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Cashback received but why does it take so long to be processed
Cashback didn’t track so had to submit a missing claim. Why is it some cashback is allocated practically straight away eg Groupon while others take months?
  Santana123 | 17 Sep 2025 Report Abuse
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Hit and miss
Some cashback becomes payable and others get declined unsure why they pay out for some orders and not for others.
  allisoncaddell | 15 Sep 2025 Report Abuse
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Repeatedly declined cashback
Have purchased several times, the 1st purchase tracked and paid out. Despite still apparently being able to claim cashback as a returning customer since , each transaction since has been declined .despite adhering to the terms and conditions.
  Cazzdjcfin | 15 Sep 2025 Report Abuse
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Excellent priced products & delivery with the BONUS you get CASHBACK !!
Very easy to use. Just click on the reminder from CASHBACK when it pop's up during your shop and they take care of the rest. No hassle - no jumping to different sites just continue to shop as normal.
  488179568539 | 12 Sep 2025 Report Abuse
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poor at paying out cash back
All of my Iceland cashback have been declined The last few order was over £100 and yet again it was declined. I will keep trying every time it mite go though one day lol
  paulstilwell | 10 Sep 2025 Report Abuse
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Top payers
Always payout
  mark_mackey | 07 Sep 2025 Report Abuse
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