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Whether you're sending, returning or receiving, it's easy to do with Hermes. The UK's consumer delivery experts offer flexible and affordable options to your home, work, ParcelShops and Lockers. Whether you're an eBay seller sending out deliveries of orders in bulk or you need something shipping to a loved one by next day delivery, they have the perfect solution for you.
They're now the biggest dedicated parcel delivery company in the UK offering seven-day delivery solutions to anyone wanting to mail a parcel. Your friendly courier can collect it from you and get it delivered or you can drop it off at one of their 5,000+ local ParcelShops, situated in convenience stores and corner shops.
If you're expecting a parcel and know you're not going to be at home, you can divert it to a neighbour or ask them to leave it in a safe place. They make it easy for you to track your parcel, while you can return something quickly and easily with Hermes UK. With Hermes, when it comes to them delivering, you'll benefit from a fully tracked service with flexible cover levels to suit you and courier collections straight from your door.
They have more than 5,000 ParcelShops nationwide, and they allow you to pay online and print your own label. See just how much you can save and get a bit back too with our Hermes discount code and cashback deals, whether you're a new or existing customer.
You can send cheaper and easier with Hermes. All you need to do is enter the postcodes for where the parcel is going from and to, and they'll give you a price. If you want to send a tracked parcel, they're cheaper, and you'll be able to see online how much you can save when sending with Hermes.
It's easy to send from one of their ParcelShops, of which there are more than 5,000. They are open seven days a week, have long opening hours and free parking nearby. With Hermes, you'll get a premium service for free. You'll benefit from regular real-time tracking updates and a delivery window on parcel delivery day.
They'll make three attempts to deliver your parcel, while you have the option to divert it to a neighbour's house or a safe place. If you do opt for safe place delivery, they'll provide you with photo confirmation. Their service also includes £20 worth of free parcel cover. You can send almost anything with Hermes — up to 15kg and 1.2 metres long in size.
If you need them to, your friendly local Hermes courier can collect your parcel from you if it's more convenient, while they offer delivery to Europe and other global destinations. Don't forget to check out our cashback offers and Hermes voucher codes to get a special discount when you send a parcel.
No matter how you send your parcel with Hermes, you'll be able to track it every step of the way.
Whether one of the Hermes couriers has collected it or you've dropped it off at one of their ParcelShops or Lockers, all you need to do is enter your 16-digit tracking or eight-digit calling card number on their website. This also applies if you're waiting for your Hermes delivery.
They give every parcel a 16-digit tracking code, which you'll need to get from the sender. If your courier has tried to deliver your parcel, they'll leave a calling card which has an eight-digit number. If you need to return a parcel, you can also track this in the same way, by entering the 16-character parcel tracking code into the tracker.
If you're using a Print In-Store device to return a parcel, make a note of the long number underneath the printed label and enter it to track. You can track an international parcel in exactly the same way, but you'll need to use their international tracking tool.
Returning a parcel with Hermes is quick and easy — you can take your box or package to your nearest drop-off location or make use of the Hermes collection service.
They return parcels for more than 240 retailers. All you need to do is choose from the list or use their quick find search to send cheaper and easier. The only information you need in order to return a parcel is the order reference number and an email. You can then print your returns label and drop it off at your nearest ParcelShop. Alternatively, you can print your label at a Print In-Store ParcelShop if that's easier.
You can make your parcels even more personal by adding a video message with Hermes Play.
All you need to do when sending a parcel is select Video Message from the add-ons section. You can choose to record your message there and then or later if you want. All you'll need to do then is enter the details of the person you're sending it to.
When you record your video and send your parcel, Hermes UK will make sure the recipient knows it contains a personal video and tell them how they can watch it. To watch a video, you just have to download the Hermes app, scan the parcel's label and enjoy. If you want to send a video message with your parcel, remember to save with our Hermes discount code and cashback offers.
Hermes ParcelShops offer a really easy way to send, collect and return parcels.
Your nearest ParcelShop will be a local shop, meaning it's close by and open at a time to suit you. You can send and return parcels at one of them quickly and easily, without having to rush to the Post Office during your lunch break. If you're expecting a parcel and not going to be in during the day, don't have a safe place to leave it for collection or want to pick it up at a time which suits you, a Hermes ParcelShop drop is the perfect solution.
With more than 5,000 ParcelShops, it means nine out of 10 people live within two miles of one. They have longer opening hours than a Post Office — more than 80% of them are open until 10pm — and they're open seven days a week. More than 3,500 ParcelShops also have a Print In-Store device, which lets you pay and print when sending and returning parcels quickly and easily.
About Hermes UK
Hermes gives customers a four hour time window of when their parcel will arrive. Never miss a parcel again as you can get notifications by SMS, Email or even through their mobile app. Hermes also give customers an ETA of four hours so have ample time to make delivery arrangements.
In a rare event that you do miss your parcel then the courier will make three consecutive attempts. Returns with Hermes are just as simple, you can allocate a day for delivery and get your parcel collected right from your doorstep.
Hermes can send your parcel everywhere and anywhere, as they ship to 190 countries worldwide.
Don’t forget you can make even more excellent savings on Hermes discounts and offers by earning free cashback with us.