Which parts of my receipt need to be included in the image?

When you come to take a picture of your receipt, its best to include the whole receipt from top to bottom.

There are certain parts that we need to be able to see to process it. So, when you are taking the photo, or scanning in the receipt, please make sure that the following information is clearly visible.

- The name of the store you have purchased your item from
- The date on the receipt
- The receipt number (this changes from store to store, but it is usually 10-20 digits long.)
- The name of the item you have purchased.

Some offers may require additional specific info to be included, so please make sure you read the terms and conditions for the offer before submitting a receipt.

It is important that you include each of these four things in your image, otherwise we won’t have all the information we need, and your submission may be declined.

« TopCashback FAQ's and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"Our Customer Care team are members of the Institute of Customer Service, and have won awards for their outstanding work."
Customer care team